Not thrilled. Website says "Upfront Pricing. We quote before we start. No hidden fees, no…read moresurprises. Transparent pricing every time." However... I was told $150 on the phone (I had to ask, price was not given up front), but was told after the work was done that it was $200. He had to drill the lock, said could not pick it. No mention of any price increase or upcharge for that, and besides, it's not on the customer to make sure the lock can be picked... isn't that the service being provided? To get me back inside the house? If it needs drilled, then drill, but why is that an upcharge without any explanation at all?? He also said something about the door being "a new door" ?? Again, it's not on the customer to make sure to have a door that's easy to work with. It's a standard door, nothing fancy or complex at all. And no exceptions were mentioned at any time. Nothing was ever said about being $50 more for any specific type of door, door knob, or door lock. After all, I did call a locksmith... Anyway, I should have been given the price increase info before the work, giving me the option to say "thanks, no thanks" or accept the new higher amount. But, I was not given that opportunity. I was just told $150 over the phone, then told I owed $200, after the work was done. I certainly don't have $200 to spare (or even $150), but I needed the locksmith service, so... To be fair, the locksmith was pleasant enough, and the work was sufficient enough, but I can't help but feel like I have been taken advantage of. I won't use this company again.

Arrived on time and produced two keys with programing in 40 minutes. Was actual on the outer limits…read moreof his coverage area on route 24. Competent and pleasant personality and answered all my questions. Topflight service in a time when good service is hard to come by. Called twice to keep me informed about late key arrival and called a half hour before is arrival to make sure I was available.

John is an excellent handyman! His hourly rates are very reasonable and is a super nice guy which…read moremakes him a pleasure to work with. As a realtor, I've worked with many, many handymen and can attest to John being among the very best. He can be counted on to show up, do the work properly the first time and bill fairly. That is why my clients and I had had him do extensive work on our over the years.

I have used John's awesome skills for almost a decade which I think speaks volumes re how my wife…read moreand I feel about him & his work quality. Most recently (earlier this week) he installed a disposal (the old one died) and a suspended 4' x 8' shelf unit in our garage. Consistently wonderful work at a very reasonable rate. I have recommended John to friend's and co-workers who also love his work. We consider him the to be the best in the NRV. And he is a supremely nice person! This *is* your guy locally for home issues.

We have a dumbwaiter to help out with carrying groceries and laundry and garbage upstairs or…read moredownstairs. It sometimes stops between floors. Our usual company was busy so we tried Danny's Electric from Christiansburg. The first day 2 guys came and one didn't even know what it was. After a couple hours he said we needed a new switch which I ordered per his recommendation. I paid $210 plus $69 for overnight delivery The electric guys charged $261. Next day one of them came back and had another guy and they worked on the switch for several more hours and put on the new switch. They did something and the dumbwaiter went up. We all got excited and I went up to make sure and pushed the down button and it worked. They charged another $819 and left. Next day I tried to send something upstairs and when I pushed the button-nothing happened. It only works from the switch we have upstairs. The new one doesn't work at all. I texted the guy and he said he would get back to me but didn't. I texted again next day and he said he did research and was sure the motherboard had gone bad and I should contact someone who installs them. I texted the owner of the company and he never responded. I feel like we were robbed or at least way overcharged. I asked him for half of the money refunded which I don't think is asking too much. I would not recommend this company.

Called Danny yesterday because we were having some issues, after explaining the problems Danny made…read moresome suggestions with our power company, which he ended up being right which saved us some $$$. It's few and far between that you call someone for help, they listen and instead of trying to just take your money they help you!!! Danny knew what the problem was and didn't charge us a dime- he was patient and took the time to explain everything to me. We were able to get everything fixed, this is the second time we've called Danny's- the first time the guys came out made some repairs, they were quick, professional and was priced appropriately. This second time Danny was great to deal with, and even followed up to make sure everything was taken care of without a dime! Highly recommend Danny's- he will be out go to from here on out for all our electrical needs.

Our house burnt down and we have been looking for a replacement front door. John Evans helped us…read moreout tremendously with a beautiful door at a great price. This is the second time we have bought doors from this company. And can't say enough good things about them! Thanks again, John! Dave Yaun

In 2008 we hired National Window and Door to replace 16 windows in our 25 year-old home. The job…read morecost about $5000. Installation took two days. The installers were short tempered and complained that the windows were sized incorrectly. The job looked good from the ground when it was finished. We paid the company and parted ways. Two years later we decided to re-side the house and found numerous problems with the install. The most egregious was how they compromised the structure of the house by cutting out the jack studs (structural members) in several rough openings to allow the incorrectly sized windows to fit. As a result, a few of the headers (beams holding up the roof) pulled into the window opening. Pictures of the cut jack studs and resulting damage are available in our Angie's List review, or from me on request. We hired an engineer to consult on the fix. When we confronted National Window and Door about the problems with the install, we got nothing but a run-around. If you hire this company, please pull your own building permit and have the building official check their work. They can't be trusted.

On time. Did the job thoroughly and was on his way. Repeat customer! Glad to have him as a resource.read more

This company was amazing. They gave me such a beautiful fence. I was over the moon! Then, the next…read moreday my neighbor cut a tree branch cracking a top slat in my brand new fence! I was crushed. But when I told them, they offered to replace It --for FREE and so quick! I can't thank them enough. I would never use anyone else. On time and professional and truly truly good people. Thank you.

I highly recommend this company! Family owned and operated and were able to work my job into their…read morebusy schedule. Very professional not sure they even took a break while on site, they just kept hammering until the job was done. The 112' of fence was straight as an arrow and looks fantastic. I will be using this company again and would highly recommend them! Look no further trust me.

Fabulous service! Move out cleaning. The carpet had been neglected prior to me so I opted for the…read moredeep steam cleaning. The techs were honest, upfront, respectful and friendly. They ran behind on a previous call but called to let me know. In and out within 45 minutes. The carpet looks as close to new as you can get. Highly recommend, five stars for Sci Tech!

Fred and Howard cleaned my carpets last week. They did an excellent job and were extremely…read morecourteous and professional. I highly recommend this company.

A one day porch roof replacement took 4 months to complete. The new roof they put on leaked and a…read moreyear later they have not completed the repair to damaged living room wall and ceiling. Poor communication. Will not respond to voicemails or text messages. Stay away from this company.

Dakota was recommended by a friend. We purchased a home in the area but had not moved in yet. It…read morewas in dire need of a roof and at least a couple skylights. Dakota gave me what I thought was a fair price. He was in constant contact (I was living in PA). As he started ripping off the old roof he found issues with the skylights and contacted me immediately. He is extremely customer focused. He cleaned up completely, did not cause any damage to the landscaping and cleaned up the inside of the house after installing the skylight molding. I would highly recommend him. He is professional, conscientious and respectful.