It's rare I leave a review, especially when the actual service wasn't for me. I ran into a couple…read morewho needed help breaking into their car for their keys by the river. Shannon was not only the only professional willing to help, this man stopped all of his evening plans, on the 4th of July weekend, to drive a county away. I can't speak for the quality of work, but if it's anything like his motive to help people, I'd say it's more than 5 star worthy.

I needed several locks rekeyed for a commercial building. He showed up when he was supposed to and…read morecompleted the job without needing any oversight. He was also able to answer the questions I had and had knowledge about what he was doing. This may sound like the basics but around Beckley it's difficult to find professionals who are true professionals.

I managed to lock my keys in my car with it running this morning and without the fast and efficient…read moreservice of the Lock Doc, I would have been SOL. Good pricing and service! Thank you.

I was looking for someone to program a new keyfob and they weren't able to do that kind of vehicle…read more I heard similar advice from multiple locksmiths.

They were willing to help us out in a remote area over an hour from their office. Very professional…read moreand we couldn't have asked for more. Grateful they were willing to help us after other local companies didn't answer or were unwilling to respond. Thank you

He arrived in good time he came from rural hall I was locked out of car millet street Winston Salem…read moregot job done in no time great work and very nice Man

Very professional and great service. Great to work with all your locks needs and will drive to your…read morelocation very quickly.

Very friendly and helpful people. Got my lock open in 2 seconds flat, for a very reasonable price…read more Highly recommended!

Randy 's Lock and Key. Randy and Joyce came quickly and was able to get my lock to work. I…read moreappreciate them very much. Most places don't come out this time of night. They were nice and friendly.

Great Quality and Customer Service! Responded very quickly and very polite. Would recommendread more

Mr Clinton was recommended by a friend of mines and he came through right away !! His business will…read morealways get my business and recommendations for his service. Thank u ! Price was very reasonable !

10 out of 10, Michael responded to my initial service request the same day I submitted. He was able…read moreto answer all my questions and cleared any confusion I had. He carried exactly what was needed in stock, and was able to come out the next business day! Got my 3 keys cut and 2 remotes programmed to the car in less than 2 hours. All this while still not charging an arm and a leg, will be calling for all our future locksmith needs.

We had called several other locksmiths, but they were very expensive. PSS was the most reasonable…read moreand did a great job. Did everything we asked and came on time.

Not thrilled. Website says "Upfront Pricing. We quote before we start. No hidden fees, no…read moresurprises. Transparent pricing every time." However... I was told $150 on the phone (I had to ask, price was not given up front), but was told after the work was done that it was $200. He had to drill the lock, said could not pick it. No mention of any price increase or upcharge for that, and besides, it's not on the customer to make sure the lock can be picked... isn't that the service being provided? To get me back inside the house? If it needs drilled, then drill, but why is that an upcharge without any explanation at all?? He also said something about the door being "a new door" ?? Again, it's not on the customer to make sure to have a door that's easy to work with. It's a standard door, nothing fancy or complex at all. And no exceptions were mentioned at any time. Nothing was ever said about being $50 more for any specific type of door, door knob, or door lock. After all, I did call a locksmith... Anyway, I should have been given the price increase info before the work, giving me the option to say "thanks, no thanks" or accept the new higher amount. But, I was not given that opportunity. I was just told $150 over the phone, then told I owed $200, after the work was done. I certainly don't have $200 to spare (or even $150), but I needed the locksmith service, so... To be fair, the locksmith was pleasant enough, and the work was sufficient enough, but I can't help but feel like I have been taken advantage of. I won't use this company again.

Arrived on time and produced two keys with programing in 40 minutes. Was actual on the outer limits…read moreof his coverage area on route 24. Competent and pleasant personality and answered all my questions. Topflight service in a time when good service is hard to come by. Called twice to keep me informed about late key arrival and called a half hour before is arrival to make sure I was available.