I needed several locks rekeyed for a commercial building. He showed up when he was supposed to and…read morecompleted the job without needing any oversight. He was also able to answer the questions I had and had knowledge about what he was doing. This may sound like the basics but around Beckley it's difficult to find professionals who are true professionals.

Shannon was beyond helpful. He was able to assess over the phone and via text message photos…read morewhether or not he could help. Once he determined he could solve the problem, he was able to make plans to meet me promptly. It was a last minute ask, as we needed some documents inside the firebox for a DMV appointment. I'm happy to say that Shannon got the box open in 30 seconds and we were able to retrieve the documents in time for the appointment. Shannon also directed me to a website to buy replacement keys for the security box. He was super helpful and responsive. I would highly recommend his services.

I was looking for someone to program a new keyfob and they weren't able to do that kind of vehicle…read more I heard similar advice from multiple locksmiths.

They were willing to help us out in a remote area over an hour from their office. Very professional…read moreand we couldn't have asked for more. Grateful they were willing to help us after other local companies didn't answer or were unwilling to respond. Thank you

Responsive service, mobile locksmith that.went above and beyond our locks for commercial space. Mr…read moreBrian is very knowledgeable and even fixed some door frame issues. Great value for service provided

From the owner: Porter Locksmith is a full-service mobile locksmith available anytime, day or night, servicing…read moreresidential, commercial, automotive, safes, access control, and more. Porter Locksmith can make and program keys and key fobs for most vehicles and at a fraction of the dealer price. Locked out? No Problem! Porter Locksmith will get you unlocked quickly. Call now for immediate service!

Very friendly and helpful people. Got my lock open in 2 seconds flat, for a very reasonable price…read more Highly recommended!

Randy 's Lock and Key. Randy and Joyce came quickly and was able to get my lock to work. I…read moreappreciate them very much. Most places don't come out this time of night. They were nice and friendly.

Mr Clinton was recommended by a friend of mines and he came through right away !! His business will…read morealways get my business and recommendations for his service. Thank u ! Price was very reasonable !

They kept in touch to make the service call. They were polite and courteous. The service was…read moreexcellent and on time. They do wonderful work and I would not have a problem calling them again. Nice job.

Brian's Lock & Key in Blacksburg was purchased by another company (I believe Security Lock and Key…read morein Roanoke). They dispatched someone out from Roanoke area. I had them come out to open a broken privacy lock. They quoted $90-$100 on the phone. I thought that was quite high, but whatever. The locksmith was very professional and courteous. He offered to replace the door handle. I asked how much it would cost. He said $30. Then he said you're paying for an hour of labor either way. I said if that's the case, and it won't cost anything extra, yeah he can install it. It took him about 15 minutes. However, the bill came to $200! After explaining what dispatch told me, he reduced it to $160. The day before I had a laundry washing machine removed and a new one installed for less than that. I could have bought a whole new door and handle for that! So, in short, professional and efficient service. However, ridiculous pricing and inaccurate quotes on the phone. I won't be using them again, the value just isn't there for small residential jobs.

This was my second time working with Brian's Lock and Key and I received great service both times…read more This situation was made especially challenging by the fact that I was working with them while abroad and dealing with another house emergency at the same time. Eric was able to dispatch a team same day and Derwin provided extremely prompt and professional service, and took care to explain to me what he was doing when he was doing it (despite a 9 hr time difference). I will continue to use Brian's Lock and Key for all of my locksmith needs. Thank you guys!

After snapping my only key in half while on my way to Tennessee, I figured I'd be stuck in…read moreHillsville for at least two days waiting for a spare from home. Luckily, I found Keith and he went WAY out of his way to find a key blank for my UK motorcycle and then met me at our hotel. He cut two keys for me, got me back on the road, and saved our mini-vacation! Thanks Keith!

This was my first time working with Keith after he was recommended by an associate of mine. He's…read moreprofessional, personable and gets the job done. I had an older washer that I lost the keys to and after I ordered the new locks he came in the very next day after they arrived to install them! Keith makes time to help his clients. We're lucky to have him in this area. Thanks Keith!

He was the only one that would answer the phone. He was nice and friendly and explained to me with…read moreall the drive-offs and cancellations he would not come out without a guaranteed payment. I went to a terminal sent a payment and got a receipt then he come out there and fixed it. He told me all those cancellations, Drive offs and people not answering their phone costs a lot of money and I can understand that. I would definitely use him again!!

Do not fall for this. He wants you to make a payment via some terminal. Tells you a long story…read moreabout how the internet got him and credit isn't accepted. Just red flags all over the place. Stay away!!!