This place tends to be hit or miss for some people but I've never had a bad experience here. Not…read morethat I enjoy going to the doctor, but I was in, out, and on my merry way yesterday in an hour. I received X-rays almost immediately after checking in, the nurses were all kind and efficient, and even though my foot wasn't broken, the doctor very quickly identified the issue. And you know things are bad when an urgent care actually sends you home with medicine. That means you done messed yourself up, so I want to point out that the care was more than efficient until I can see my primary care physician.

Will never go again. 5 months of billing issues with East Valley Radiology Associates over 2…read moresimple X-rays. Dignity copied my card and still billed my old insurance. The billing department lied and said they were paid again on 9/15/26 at 10:21am. After 5 months of phone calls, texts, lies, and 3 way calls with insurance and East Valley Radiology (Dignity) people telling me it was handled, I just got a late unpaid bill text at 401pm and they closed at 4pm. I will go to the ER for everything if needed. Dignity is a cash cow and always has been. The same thing happened 2 years ago when I had Banner and visited Dignity Urgent Care. Dignity is a ripoff that is why they have ads all over sports stadiums and shops popping up in strip malls. 2 years ago my wife went for a FREE wellness check. They asked if she was feeling ok. She said he knees hurt, back, and they said we should do a few xrays. Our free annual wellness check turned into a $1700 bill.

I would truly like to thank Dr Johnson he did a outstanding job he was very professional he was…read morea great Dr the best I've ever seen there at next care

Every time I go here it's a terrible experience. They don't listen to what you have to say and…read morecompletely over charge your visit for unnecessary things! I came in with the flu, waited 2 hrs to not even be tested for the flu!!! They made me do a urine test instead. This place is a joke and always waste my time. Never again!

I called to find out whether I needed an in‑person or Telehealth appointment because my…read moreprescription had run out. I asked for a call back with answers to my medication questions--no one ever called. When I followed up, they promised someone would contact me within 24 hours, which never happened. Later, I found emails claiming they offered me an appointment (they didn't) and even claiming I asked for a supervisor and hung up (also untrue). They mishandled my prescription repeatedly, submitted wrong information, and refused to call the pharmacy even though that's what the pharmacy required. Now they're insisting they gave me appointment options I never received, and the medical assistant is ignoring me. It feels like retaliation for simply expecting them to do their job.

I'm never coming back here again for a gynecologist. I didn't know it was going to be a guy, and he…read moremade me very uncomfortable. He clearly said he was the only one there. Told him no several times I was uncomfortableand didn't want no one touching me and he wouldn't take a no for an answer but proceeded to do it anyway. If you are a teen or you are alone please don't go here.

Left NextCare to come here as my problem was beyond their scope (NextCare is basically a minute…read moreclinic). Walked in under visible duress, and the staff could not have been more proactive and efficient. My medical issue (heart) had been waxing and waning until it became more regular and unrelenting until today when it crossed a threshold and I finally panicked. Staff was kind, compassionate, responsive and competent. I will offer they didn't seem to be overwhelmed with patients, so I considered myself extremely lucky, but I have no doubt they'd juggle chaos well. Labs drawn quickly with fairly rapid results. Clear explanation from Dr Green with plenty of opportunity for questions or clarification. My nurse, Emily was the highlight of my 4 hour stay, and I'm so grateful to have had her watchful eye and comforting, quick witted demeanor during my visit. Let's face it. No one wants to go to the ER. EVER. They can be absolute nightmares especially when you're feeling at your worst or are overcome with worry. This place is an invaluable health resource staffed with a team of people dedicated to helping you. Don't think twice about Exceptional if you think you've got an emergency or need help. They're truly there for you!

Came here to see my friend Trisha when she was in the hospital. She had the very best care and the…read moredoctor and nurse that works with her were very caring and their bedside manner was awesome. She had a really nice room that she was in and it had a couch that pulls out to a bed and a couple of chairs to sit in. Hospital is not super huge, but not super tiny either and it's right in the heart of Maricopa. The hospital is clean and welcoming. You definitely don't want to go to hospital that is dirty and like a morgue. The last thing you need is a bad experience when you're in the hospital. This hospital as I said before is nice and they keep it clean and they have vending machines and coffee and bottled water for you as you are in the waiting room out front.

Have been a patient since 2015, love Dr. STOECKMANN., she always listens and has always referred to…read moregreat specialists. I feel confident with the care I Have received there.

This place is horrible. Now I remember why my husband left this place and found another physician…read more I wosh my MIL would leave as well. You call the number and it's a dispatch center. You can't even call and talk to the actual dr office. They have to see if they're available and then put you through. I put a call in Thursday for an in home care prescription for my MIL since insurance takes more than 30 to deny or accept it. No one called me back. I put another call in friday and they said they'd get it on over to me. The office has closed and still no script. This place is ridiculous and I'd never go back. Will be talking to BIL and husband about moving their mom to another dr.

If you're feeling ill, I would advise you from going to this location. Today I scheduled an…read moreappointment for 10 o'clock for my daughter to have her eye reviewed. It's now 1130 and she's sitting in the back room crying because they haven't seen her yet. They suggested that they had two emergencies get it but maybe you need more staffing or you should close this down it's unacceptable. Banner is a good medical company, but this urgent care socks and should be closed or evaluated by banners corporate team. It's tragic that my daughter is crying in the back room waiting for someone to look at her eye. You never want that situation.. what a total I'm not a disappointment shut this place down!

I honestly cannot believe how unprofessional this office was. I had an appointment scheduled for my…read moreson, and the woman at the front desk never even checked us in when we arrived. About 10 minutes AFTER our scheduled appointment time, I received a text message saying my son had not been checked in and that they could no longer hold his appointment time. I had to walk back up to the desk myself and ask again because clearly nothing had been done. To make matters worse, multiple walk-ins were taken back before my son even though we had an actual appointment. The entire process was disorganized and frustrating. The front desk employee also kept my ID and insurance card for over 45 minutes. I asked for them back multiple times, and each time she responded that she was "still not done with them." I went up for a third time and asked and she finally gave them to me but was rude about it stating "I didn't have the chance to give them to you". There was absolutely no reason for her to hold onto my personal documents for that long. While waiting, I witnessed two different people come in asking about the wait time. One person was simply told "yeah" when asking if there was a long wait, causing them to leave because they were given no information at all. Another person was told the wait was 30-45 minutes, meanwhile I had already been sitting there for 45 minutes past my son's appointment time with no updates whatsoever. The woman working the front desk was extremely rude, dismissive, and unprofessional the entire time. She is absolutely not someone who should be greeting or assisting patients and families. Customer service and communication were completely unacceptable. I would not recommend this office based on this experience alone. I do want to say the providers and back office staff were LOVELY!

I went yesterday with a loved one who was a patient. All the staff was nice and really heard the…read morepatients needs and concerns. Nurse Jennifer went above and beyond she was nice the few hours we were there! Really showed she cared. The other support staff wasn't as friendly. One of them even said "I usually don't do this, I'm the x-ray tech" it was obvious they were upset they were helping in another area. Overall it was a great experience and we liked the convenience of the location. I'll have to check my insurance to see if I can be seen there as needed in the future.

Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

They have the rudest staff. I would assume they would have a more sympathetic, caring demeanor to…read moretheir service since they are dealing with their community members that are in need of urgent care. But they do not. Super rude, unfriendly and highly unprofessional.

Have used Chandler Valley for over 20 years. Care has always been first rate. Very useful when kids…read morecome down with ear aches or whatever on weekends.

My first visit to this Urgent Care everyone from the check in, nurses, and doctor we're very…read morepleasant. Doctor was excellent and took the time to answer my questions and explain things to me. Although he was unable to treat the specific condition I came in for he did recommend several physicians in the area who could be an elk and even provided their names and numbers. This location is in a strip center so parking is plenty with handicap parking nearby. Waiting room has plenty of seating.

I arrived 5/1/26 at 10:48am with pelvic and significant flank pain at a level 7, blood pressure…read more124/90 -- signs of a possible kidney infection. Urine collected, told results take 2-4 days. No antibiotics. No pain management. Told to drink water. What sealed this one star: while alone in Room 4 I could clearly hear staff loudly discussing my private health information in the hallway. Patients in every adjacent room heard everything. This is a HIPAA violation -- I've filed formal complaints with HHS Office for Civil Rights and the Arizona Department of Health Services, and contacted legal counsel. $340 for nothing. Went to Banner ER that same night. If you need real care, go elsewhere.

I went there on Wed.4/15 the Frontcdesk ladies are so nice and very helpful. The Brian very…read morepleasant got me back and did my x ray and the PA very good I am already feel g better Thank you all very much and would use you again.

Have been there for all the urgent care needs for my family. Service is always good with physicians…read moreand staff. My kids were looked after well followed by proper treatment for illness like RSV , Covid and Flu's. I love the sms system to avoid waiting.