This place tends to be hit or miss for some people but I've never had a bad experience here. Not…read morethat I enjoy going to the doctor, but I was in, out, and on my merry way yesterday in an hour. I received X-rays almost immediately after checking in, the nurses were all kind and efficient, and even though my foot wasn't broken, the doctor very quickly identified the issue. And you know things are bad when an urgent care actually sends you home with medicine. That means you done messed yourself up, so I want to point out that the care was more than efficient until I can see my primary care physician.

The female Dr I had PATRICIA lacked empathy compassion and skill. She did not examine me and was…read morevery odd. She seemed high off pills. I asked to see a new Dr and then she said no that's not possible I'm assigned to her and her only . So I walked to the front desk and very easily got a new Dr. psycho much???

I would truly like to thank Dr Johnson he did a outstanding job he was very professional he was…read morea great Dr the best I've ever seen there at next care

Every time I go here it's a terrible experience. They don't listen to what you have to say and…read morecompletely over charge your visit for unnecessary things! I came in with the flu, waited 2 hrs to not even be tested for the flu!!! They made me do a urine test instead. This place is a joke and always waste my time. Never again!

Dr. Lar as pediatrician and Dr. Dong as adult specialist is outstanding. The doctors are…read moreexceptionally skilled. We appreciate visiting both practices, and the office atmosphere is consistently warm.

Like many of said, scheduling an appointment does get scheduled out really far, like months! I…read morethink they go off of the most urgent ones. I think when I call to schedule I'm not getting this location though. I've been about 3 times, not a long wait at all, always on schedule and felt like the doctors always met my needs and actually listened to me. I had 2 of the nurse practitioners and they were great! Got the referrals I needed.

From the beginning of my care I was shown respect and was taken well care of. Staff was very…read moreprofessional and explained the procedures and plan of action

I keep trying to this them a chance and every time I go, I am reminded of why I should have gone…read moresomewhere else or called 911. After this last time, I will not be going back as I value my life and don't believe they would have saved it tonight. I suffered a stroke in December and now have functional seizures. In February, I went in with seizures and they sent me home and labeled it as a psych issue until I corrected them on it. Two days later I was in the ICU at Chandler Regional. This evening, I went in with stroke symptoms (face drooping, weakness, unable to talk) and it was not taken seriously. From the start they kept asking me questions and I couldn't answer because I couldn't speak. They also kept trying to get me to sit up and I could barely stand but I somehow managed. There was also no rush, it didn't seem like they cared that every moment was crucial should it have been a true stroke like I've had in the past. The nurse was also very aggressive with me and I quote said "she has shit for veins" and persisted to poke me 5 times until another nurse got the IV. One of the times, she hit a nerve and it sent a shock like pain throughout my entire arm. Since I'm already on blood thinners I bruise pretty easily but 5 pokes? It was time to get someone else because I am a hard stick. The whole time though she was very rough with me including throwing my weak arm around like a ragdoll. Then, I sat there in a room wondering what next steps were for several minutes which is unacceptable when it comes to strokes. The dr came in and from the beginning, he seemed very dismissive like he didn't believe me. I have a long history of strokes and TIA's and realistically, they should have transferred me knowing the long list of neurological issues. The dr also offered to treat me for a headache which I never received and after you have a stroke or TIA, you have a very bad headache. I've also been labeled a drug seeker there even when I never ask for pain meds. I imagine I'll end up back in ICU again within the week and if this place did their job correctly, things wouldn't progress to the level they do because they just send people home. Shame on you exceptional. It seems you blanket everyone under the same bucket and don't believe people even when they have symptoms right in front of you.

Have been a patient since 2015, love Dr. STOECKMANN., she always listens and has always referred to…read moregreat specialists. I feel confident with the care I Have received there.

This place is horrible. Now I remember why my husband left this place and found another physician…read more I wosh my MIL would leave as well. You call the number and it's a dispatch center. You can't even call and talk to the actual dr office. They have to see if they're available and then put you through. I put a call in Thursday for an in home care prescription for my MIL since insurance takes more than 30 to deny or accept it. No one called me back. I put another call in friday and they said they'd get it on over to me. The office has closed and still no script. This place is ridiculous and I'd never go back. Will be talking to BIL and husband about moving their mom to another dr.

I was really surprised when I saw the 2/5 rating because my experiences with various Banner…read morefacilities and staffs was always positive. So I decided I needed care and I would trust my past experiences. I am glad I did. From the friendly and immediate recognition from the front desk lady to the medical staff I received nothing but professional, efficient and friendly service. This will be my pcp from hereon. Thank you!

If you're feeling ill, I would advise you from going to this location. Today I scheduled an…read moreappointment for 10 o'clock for my daughter to have her eye reviewed. It's now 1130 and she's sitting in the back room crying because they haven't seen her yet. They suggested that they had two emergencies get it but maybe you need more staffing or you should close this down it's unacceptable. Banner is a good medical company, but this urgent care socks and should be closed or evaluated by banners corporate team. It's tragic that my daughter is crying in the back room waiting for someone to look at her eye. You never want that situation.. what a total I'm not a disappointment shut this place down!

Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

In January went in for possible bronchitis. X ray was negative. Asked the doctor to check ears…read morebecause of an infection two years ago she said no it's fine. Getting ready to have surgery on his ears. Never again. This is an 86 year-old man.

Best Doctor at any Urgent Care in Chandler Don't listen to…read moreanyone saying different If you want a Horror Story go to (Dignity Health Urgent Care Gilbert) or Dignity Satellite Location at Germann and Gilbert Road next to McDonalds Dignity Heath Emergency Room it's not the Hospital It's The Stand alone One Story building They Charge Everyone $3,000 for walking through the door And prices go up from there my Total was $5400 for 30 min with a Nurse ,,,

They have the rudest staff. I would assume they would have a more sympathetic, caring demeanor to…read moretheir service since they are dealing with their community members that are in need of urgent care. But they do not. Super rude, unfriendly and highly unprofessional.

Went in for an ankle injury, front desk receptionist was nice. Got called in and just received…read moreimmediate attitude, don't know since they were close to closing or what but i would get cut off mid sentence and just would talk over me almost anytime i spoke. They slapped on an ankle brace and didn't tell me what was wrong just that "it wasn't broken." i guess don't come in close to closing, it'll feel like your talking to people already mentally clocked waiting for clock to hit 8.

great care. I will be back to see Amanda if I need anything when I come to Arizona. Patient when I…read morehad to phone for pre-approval for travel insurance.Amanda listened to everything I had to say. Anne McDonald

I went there on Wed.4/15 the Frontcdesk ladies are so nice and very helpful. The Brian very…read morepleasant got me back and did my x ray and the PA very good I am already feel g better Thank you all very much and would use you again.

Have been there for all the urgent care needs for my family. Service is always good with physicians…read moreand staff. My kids were looked after well followed by proper treatment for illness like RSV , Covid and Flu's. I love the sms system to avoid waiting.