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    Optum Primary Care-Maricopa

    3.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    1 year ago

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    Sun Life Health

    Sun Life Health

    1.5
    (22 reviews)
    2.0 mi

    I am so impressed with this place now that it moved. I was skeptical at first as it was difficult…read moreto get through by phone. That is no longer the case and I have transferred my entire family here. The office and medical staff seem to really listen and want to help. I love that they are a community health clinic so they have everything from primary docs, pediatrics and even mental health. My daughter was having anxiety so at her normal check up they had a mental health professional meet with her and then schedule her for counseling in the same office. So amazing not messing with referrals everywhere and at the same visit they had her seen. I recommend this clinic and I am normally very picky with my kids care.

    I have been with this practice for 4 months now. I have had 2 different referrals just get…read moredropped. The first one, at my next appointment, I asked my doctor about it and he said it was ready. So, after my appointment I had to go to the front desk to set up the appointment for this referral. Basically, I had to chase it down myself. No phone call to set up the appointment. The second one, I had to call 5 different places AND be transferred MANY times to set up the appointment. The 1st one sat there for a month before I handled it and the second it sat there for 3 weeks before I fixed it. Also called to have my doctor call in a script for a female issue only to be told to go to the e.r. because I did not know what was really happening to my own body. I have been having issues for over a year with this problem and I know that its my lady problems not an anus issue. I had to go off on the doctor for him to send in the prescription. The only way to get them to do their jobs is to call and yell at them because otherwise you get the run around! If you use them, be prepared to call every other day to make sure they are working on your referrals. And if you are a woman having issues with your women's health be prepared to be treated as they did in the 1950s. The whole, "its just a hysterical woman," attitude. This place deserves ZERO stars. Also, if call customer service they will leave you on hold for 20 minutes until you hang up because they do not want to do their job!

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    Celebrating 40 years of Health Care Excellence!
    Celebrating 40 years of Health Care Excellence!
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    Ahwatukee Foot & Ankle Center

    Ahwatukee Foot & Ankle Center

    3.8
    (10 reviews)
    0.0 mi

    I went here because I had a weird bump on the cuticle of one of toes and a crimped toenail--nothing…read moretoo painful but annoying. Dr. Beecroft took care of me and was personable and informative. The front desk staff was very welcoming and informed me of my insurance perimeters and what would be covered and my possible out-of-pocket costs. My foot issues are clearing up slowly but surely with a minor in-office surgery and some inexpensive medication. I would definitely return to this clinic if I had other foot issues and I do recommend this clinic and Dr. Beecroft.

    I love Dr Crezee. He's very personable and professional. First time I saw him was in 2004 when I…read morehad a spiral break on my ankle. I called today about some orthodontics that I had paid on back in 2020 but I had new insurance and this office didn't accept that insurance. I asked how much I still owe and if they still had them could I pick them up. I was told I still owed $103.20, I paid it then asked how I could get them. After waiting on hold for a very long time, Leslie came on and after reading something, I had to drag out of her that they no longer have the orthopedics. How unprofessional is that? I have never received a bill for the remaining amount. I called on my own. I should have been told from the start that I am not able to get these. Smh. I hope Dr Crezee reads this. I still highly recommend him as I still don't have issues with my ankle. But I do not trust his staff. Very unprofessional!

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    Ahwatukee Foot & Ankle Center
    Ahwatukee Foot & Ankle Center

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    Sun Life Health OBGYN

    Sun Life Health OBGYN

    2.5
    (6 reviews)
    0.8 mi

    I really wanted to be writing a good review. After seeing the reviews from previous years, I was…read morehoping that something had changed since there hasn't been a review for a couple years. I was in the ER Monday 9/19 with severe abdominal pain and was told via CT scan that my IUD was out of place and needed to be removed. I called Maricopa Sunlife Tuesday 9/20 in the morning and they were able to get me in right away (great start) In the appointment the doctor said he was able to feel the strings but would need an ultrasound to confirm position. They sent me straight to the ultrasound that morning. During the scan the tech showed me how the IUD was supposed to be sitting and said that one of the arms is in fact out of place but that the doctor would have to confirm. After the scan I called Sunlife again and told them I was done and asked when I would be getting the results. I was assured that I would be getting a call by closing at 5pm. I Didnt hear from anyone that day so I called Wednesday 9/21 morning and was told that they would have the doctor review it. Didnt get a call. I called again around lunch to check in and they said that the doctor was called into surgery and would look at the scan if he had time... I called again around 4:30pm to see if he was out of surgery and if he had a moment to take a look and I was told that he hadn't looked and that they would get back to me in the morning. Thursday 9/22 I called around 9am to see what the update was as it had now been almost 48 hours since the scan and they told me that the doctor would not be in because he gets a day off after surgery... At this point I am furious. I was told I would have answers by the end of the day Tuesday and it was Thursday night when I called again and was told someone would have answers tomorrow (9/23). I was called this morning 9/23 around 9am and the gal on the phone started the conversation by scolding me about the amount of times I had called the office in the past few days and that they allot the doctor 24-48 hours to receive the scans and then another 24 to review. I told her that I was never told that and that I was told on Tuesday that I would have a call by the end of the day, therefore setting that expectation. She apologized and said that the doctor did look over the scan and said the IUD was not in the right place and would need to be removed with an ultrasound machine because it could cause damage coming out. I asked if it was embedded and she said she didn't know. Why didn't the doctor call me with the results??? I took some time to calm down and called again around 10am and asked to speak to the manager of the office. She was very nice and actually got the doctor to give me some answers. He said that the IUD is not embedded but I would have to wait 7-10 days for insurance to approve the removal... absolutely not. I am in pain and just want it out and I'm not about to wait that long just for a 10 minute long procedure. After all of this, I called a certified nurse midwife (9/23) and told her everything. She asked me to come in immediately and took it out. I paid $50 and was on my way WITHOUT using an ultrasound and WITHOUT waiting 7-10 days in pain. This whole process has been TERRIBLE and handled so poorly from every single person I've talked to. I will never walk into another Sunlife ever again.

    Complete fraud just run. Changed my Dr from Mesa to Maricopa since we are stuck working from home…read more I had called asked them to order an MRI for me. They stated that I needed to come into the office to request it. So I went into the office asked the to order the MRI they bill my insurance $333 and I am stuck with a $150 bill still due.

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    Ribbon cutting at our newest Center for Women February 2016
    Ribbon cutting at our newest Center for Women February 2016
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    Optum Primary Care-Maricopa - urgent_care - Updated August 2026

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