While I really like Lauren I am extremely disappointed in the office staff. I have now made two…read morecalls to get tests results that should have been returned last week. Both times to be told they will "get right back to me." The last time I called was yesterday and still nothing. Kind of ridiculous...

This is the worst place to go. The only reason I gave it a one star, is because I couldn't give it…read moreany negative stars! Can never reach anyone on the phone.

I went to this urgent care on Sunday and paid $90 for the visit, $6 for a strep test, and $16 for…read morethe prescription. I came in with chest pain, severe throat pain, and a persistent cough. The provider said my throat "looked like tonsillitis with exudate," but admitted she wasn't sure what I had -- mentioning it could be mono, strep, or tonsillitis. My strep test was negative, yet I was still prescribed amoxicillin based only on what it "looked like." The visit lasted about 10 minutes, and I was told to come back if symptoms worsened. After 4 days on amoxicillin, my symptoms got worse, not better. I developed a severe cough keeping me up at night, my voice became hoarse again, and my throat and chest pain increased. I returned on Thursday and explained everything, including that I am cash pay and had just been there days earlier. I was told I still had to pay $50 plus more for prescriptions. The second provider was rude and dismissive, cut me off while I was explaining my symptoms, and defended the first prescription instead of listening. She admitted she also didn't know what I had, saying it "could be anything" and made an inappropriate political comment about viruses, verbatim stating "well trump put all these viruses out there so I don't know what you have", which was completely unprofessional. No one addressed my throat pain, chest pain, hoarseness, nausea, or worsening cough in a meaningful way. The visit again felt rushed (under 10 minutes). When I received my discharge paperwork, my diagnosis was listed as "acute cough and nasal congestion", which is not why I came in. None of my main symptoms were documented. I already have a weakened immune system, and being given medications based on guesses rather than proper evaluation is unacceptable. Between the cost, lack of clear diagnosis, dismissive care, and poor documentation, this was a horrible experience. I would not recommend this urgent care to anyone.

I had an urgent issue and was seen in less than 30 min. The office staff was incredibly nice and…read morecaring. Dr Nicole listened to the history of my issue, my own research and helped troubleshoot what it actually was that I had been struggling with for over a week. I highly recommend this urgent care !

I went to the clinic for a respiratory ailment I got right in to see Gary Moersch PA-C, he did a…read morequick evaluation of my issues and prescribed some meds and I was on my was within 20 mins. Within a few hours I was feeling much better. Thank you Gary and the staff.

They'll take your money to get you in and then proceed to do nothing just to send you to another…read moreplace.

second time I have been here to get diagnosed and treated same day rather than wait days to get…read moreinto my primary care dr. Once again the assistant and PA (NP) were professional and provided excellent care...........also nice convenience of adjacent pharmacy to get your meds at the same visit!

DO NOT RECOMMEND!! GO TO A REAL DOCTOR!!! This clinic is awful. My wife has gone in multiple times…read morewith UTI's and they are never able to tell us how to prevent them next time. We have tried everything we can think of and all we've seen online. All they do is prescribe medication they THINK will get rid of the UTI. The day I am leaving this review, my wife went in with another UTI and paid $100 just to be told there is nothing they can do and will have to wait until Wednesday which will cost another $100 just to have a sit down consultation and then pay EVEN MORE MONEY to get some antibiotics. This clinic is full of incompetent people who take your money to do a job they aren't capable of doing.

Thank you for always be able to answer our questions and concerns so quickly! We can't imagine…read moregoing back to a pediatrician office. This model is perfect for families who have multiple kids and can't take everyone to the doctor when 1 is sick! Having someone come to you and truly listen is how most healthcare should be! Thank you Riley & team for changing healtcare! I'll keep sending all my clients and friends to you!

From the owner: At VITAL, we're delivering a new approach to health care. Navigating today's traditional medical…read moresystem can mean dealing with insurance, copayments, waiting rooms, short visits, and surprise bills. That's why we set out to create a more simple and convenient way to get top-quality care. Our model offers unlimited primary care and urgent care services for an affordable monthly membership rate. Once you're a member, you can contact us at any time and we'll come to you on your schedule. We even provide discounts on many procedures, medications, imaging, and more. We treat everyone from infants to seniors with the utmost consideration and respect. Call, text, or schedule a visit with us today to experience a better way to health care.

I love it here!!! when our Primary Doc stopped network with…read moreour insurance, i started coming here since its in the same plaza. I absolutely love all the staff, the front desk women are so kind, and Nicole my doc is caring, thorough, and helpful; always sweet too!! I can get bloodwork done same day, and anything else i need like botox, hormones, or great supplements!! keep up the great work

As the Yelp photo show- Ghost Town. Looking for a PCP. Here are some RED FLAGS!…read more 1. Phoned 3-time to facility, on 3 different days, to give this place the benefit of a doubt. All three times, no answer. The 1st time, allowed 20 min of ringing. Time: 3:30pm Tuesday. 2nd attempt, 2pm Wednesday, automated answer on 1st ring- which automated disconnected after 2 min. 3rd attempt, Thursday. 2:30pm. Same as Wednesday. 2nd RED FLAG: YELP reviews overwhelmingly favor POOR ratings; also ZERO are recent. 3rd RED FLAG. Was informed this place was called Integrated Medical Management. 3-strikes...you LOSE. Look elsewhere...

I've been seeing Dr. Kaplan since 2022/2023, and I can honestly say she's one of the most caring…read moredoctors I've ever had. She actually listens -- not just to respond, but to truly understand what's going on. I tend to come in with a lot because my health can be complicated and, like I always say, "I go big," but she has never once made me feel brushed off or unheard. What stands out most is that she does what a doctor should do. When something is outside her area, she doesn't ignore it or guess -- she makes sure I get referred to the right specialists so I can get real answers and proper care. That kind of attention and follow-through means everything when you're trying to navigate your health. Dr. Kaplan has always treated me with kindness, patience, and genuine compassion. In a world where so many people feel rushed through appointments, she takes the time to care. You can tell she truly wants the best for her patients, and that's rare. I'm beyond grateful to have a doctor who makes me feel heard, supported, and taken seriously every single time.

Great place, great doctors. I don't normally review my doctor, but this place is the best. Very…read morefamily friendly

We came in on a Friday late afternoon for my husband who was experiencing severe lower back pain…read more We did not have an appointment. Staff were nice and helpful when we checked in. The forms were completed on your phone via text link the staff send you. Easy to complete. My husband received great care and treatment from Gregory PA and Dr. Chopra. Gregory was super supportive with completing his verbal and physical exams. He took the time to obtain the medical history and understanding what events led up to the back pain. He helped him get up from the exam table and it felt very caring especially. Dr. Chopra also provided an exam and reviewed his treatment plan with us. He recommended a follow up appointment. We were not rushed at all and currently on the road the recovery. We are very grateful for everyone who helped us.

I went to Primary care walk in and the staff there was great. Specifically, I was able to be helped…read moreby Queen Kay. She was the medical assistant and she was amazing. It was really comforting to be greeted with a smile and kind words. She was quick and thorough and made a point to tell me she thinks of the patients and does what she can to make this process fast and painless. She immediately put me at ease and the rest of the appt was a breeze. Gregory was also the easiest to explain my issue and talk to. Thank you!!!

My Doctor Now is a great! I've been to several other doctors and they do not take the time that…read morethese doctors do. I have some major medical issues and I had to get a lot of referrals. And the referral team is awesome.! They actually care about you.! I went to other doctors and they did not want to get referrals for you and they would complain about it and they would take months to get them to go through to specialists. These doctors are great. I love this team!!

Over the past year, I've had to file multiple complaints, call over 24 times for 4 major issues,…read moresit and wait in callbacks that rarely comes and just have to sustain the torture from the absolute worst referral and authorization departments. From the company forcing patients to make multiple appointments to make money on followups, refusing to refill prescriptions as to hold medication hostage to drive up revenu on return trips, failure to send messages, reply to messages, assist patients with getting proper referrals and authorizations, failure to take accountability on bad referrals or incorrect authorizations, causing delays on surgeries, procedures, or testing, and most of all, just never really focused on effective communication. The latest drama was over two issues that started in mid Feb. One was solved after 6 calls, by me, and a threat to file a medical provider complaint, and 5 additional calls to my insurance company to confirm this company flat out lied to me. As of today, im still waiting on a second issue, which I've called times on, was told the situation was corrected, which it wasn't, and again...I had to call 6 specialists and then my insurance company because the worthless referral department and manager cant do their job. Its now going on May and im still waiting...thank God, my insurance provider is opening an investigation and hopefully they will pull this horrendous company from their provider list. This company is nothing more than a deplorable money generating cash flow machine. They dont even have doctors to see so you are stuck with PA or NP providers. So blessed my insurance company is taking action and found me new providers once I get this months and counting referrals. Reddit forums, local nextdoor threads, and bad reviews across most their locations should warn everyone to steer clear. The only good things are far outweighed with detrimental Healthcare for patients. If you value your health, go elsewhere. I could write a thesis on how bad this place is, but once this referral comes through, its quitting time. I doubt this latest issue will ever get fixed, so if I end up in the ER, at least its easy to point the finger. I honestly worry for patients for anyone thst uses this company. The CEO only cares about making money, and not Healthcare. Typical.​

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

One Medical is a wonderful forward thinking Dr office. They are own some Saturdays, are…read morenationwide.... yes you can do teledoc visits, but if you're out of town you can also gp to another OneMed office near you. The medical staff is caring and amazing, they have a lab in office. The biggest thing is they respect your time. You don't wait in the waiting room long your provider comes to get you not a med tech and you can pick your apt time 15 min 30 etc. There is an annual membership fee but you get a discount if you have Amazon Prime. My dad is 78 years old and has had many health issues and they've taken care of him wonderfully and my 24yo son is also a patient there. We are very happy with their care for us all.