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18 years ago

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19 years ago

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Review Highlights - Nextbus

“For many errors, and definitely for the lack of routes, MUNI is really the one to blame.”

Mentioned in 9 reviews

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Clipper - I can't deregister the card unless I turn off autoload. What moron decided to make autoload a requirement to deregistering!!

Clipper

1.6(328 reviews)
2.8 mi

I'm back. So this time, I got an actual representative. Her…read morename is Kaliscia (like that GOT character) At first she was a little bit of an attitude, words were kind of rough like- 'It doesn't matter' 'You need to put money in it' I was of course confuse. Then she slowed down and explained to me even tho my dad have a senior clipper card he still needs to upload money into the card to use (since he's a senior he gets a discount rate), but if he's looking for the free Muni clipper card, I need to fill out another form on SFMTA, and get approval. So yeah, after a few minutes of asking, she gave me the answer I was looking for and needed to proceed to help my dad for Free Senior Clipper card. I submitted the form, so now I have to wait for SFMTA approval.

If the people running Clipper had any sense, they'd add PINs to each card, but if someone guesses…read morethe right 10-digit number, they can register your card and take your balance. Should I have registered the card I bought last night? Well, I couldn't because trying to use the Clipper site this week has been next to impossible with the litany of glitches it's experiencing. Even so, I shouldn't have to register a transit card to use it on public transit. If I can prove where and when I bought the card and I *have the actual card*, no one else ought to be able to register the card! But that's what happened and Clipper told me I they couldn't (wouldn't) do anything about it when I informed them of the situation. The customer service person was nice enough, but nice customer service reps can't make up for bad policy and glitchy systems.

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Clipper - I can't turn off the autoload unless I do it from the app; but I lost my phone!!

I can't turn off the autoload unless I do it from the app; but I lost my phone!!

Clipper - Clipper web art ?

Clipper web art ?

Clipper - For some reason, BART was half off today.  Later: half off all month for 50th anniversary.

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For some reason, BART was half off today. Later: half off all month for 50th anniversary.

BART - Downtown Berkeley Station - Downtown Berkeley Map {10/20/2024}

BART - Downtown Berkeley Station

3.1(97 reviews)
2.2 mi•Downtown Berkeley

Please note the construction going on skews my view and rating of the Downtown Berkeley BART…read morestation. I love this BART station, even with all the construction going on and the renovations being completed. The ease of access points to the fare gates and station platform are amazing and plentiful, which adds to the best thing about this specific station. I am unsure of what the finished above ground portion of the station will be like, but the above ground portion was due for an upgrade. The fact it brings you street level into the heart of Downtown Berkeley is perfect for those living, residing or going to school at the university. The current access point closures are pretty inconvenient and force you into one of two that are open. Station / fare gate level of the station is confusing for those not familiar with the construction and the out of service access points to street level. The renovations being completed on this level hopefully will allow a more mainstream and simplified ability to access fare gates and getting down to platform level. Right now there is an access point on the Allston & Shattuck side of the station that has fare gates that only accept Clipper Cards for entering into the station, yet anyone can use it to exit. Train platform level allows access to both trains heading to Richmond from Track 1 and from Track 2 Daly City (including all of downtown SF stops) during heavily trafficked hours and also to South Fremont / Warm Springs at anytime of the day. The one aspect to keep in your head is that during commute hours trains tend to be 7-9 car trains and you can board most anywhere on the platform and yet outside commute hours trains tend to be 4 - 6 car trains that need to be boarded at the Center of the platform. I've noticed most people at this station congregate and board the train in the middle and rear cars of most trains, to get a less cramped train and a chance at a seat you might want to be waiting and board the forward cars, especially the pilot car of each train. Overall this is a great station that serves its purpose of easy and simple access to Downtown Berkeley and all it has to offer. Once the renovations and the upgrades to the street level and fare gate levels of the station are completed I bet that this will be one magnificent station once again!

3/1/26- Restroom out of service. They should have a sign at the fare gates so you know before…read moreentering. They should have restrooms outside the gates too.

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BART - Downtown Berkeley Station
BART - Downtown Berkeley Station
BART - Downtown Berkeley Station - BART Downtown Berkeley {9/26/2026}

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BART Downtown Berkeley {9/26/2026}

Nextbus - publictransport - Updated November 2026

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