Being new to the area, we are pleased to have found this dental practice. Professional: Business…read moremanager promptly provided a clear, written estimate and pre-determination of benefits. Entire staff is friendly. Dr. Edwards explains what he intends to do. w We highly recommend this office!

Go to this dentist office without hesitation! Dr. Edwards is currently doing my Invisalign and the…read morewhole office is my regular dentist, no more orthodontist needed, and just in a short three months my teeth have made such an amazing transformation. Thank you, Legacy Hill Dentistry I can't thank you enough!

DO NOT GO HERE. I…read morehad been established at this dentist for a few years and other than extremely long wait times I had no complaints. The staff wasn't overly friendly but they were just fine. Then, at 6 month cleaning I get told I have stage 3b periodontal disease and I will need dentures in the next year if I don't buy this $1200 deep cleaning. The image on the wall of a person with this stage of gum disease has missing teeth, visible decay etc. This is shocking and embarrassing news considering I am 29 with all of my teeth, no cavities, and no bleeding gums. I told them wow this is shocking considering I floss daily, brush 2x daily with an electric toothbrush, water pick, mouthwash, tongue scrape, etc. The hygienist laughed and said "wow you do more than I do". So I asked for further recommendation because the $1200 cleaning every THREE MONTHS for the rest of my life wasn't going to work out for me for obvious reasons. She said I was pretty much screwed and that was the only option. I continued to ask questions about how this could have happened and what I could do at home to help and they just told me sometimes people just get gum disease. They even made me pay for "genetic testing" that they never once followed up with me for until I called the office but I HAD to have it done? Lo and behold I do the cleaning (fear mongering me into getting it done) and it takes about 20 minutes (they said up to an hour for bad cases which is apparently me considering I was told I needed dentures immediately). I go to follow up and they say I need another one??? Absolutely not, my gums dont even bleed. The nail in the coffin for me was when I went for the very last time for a routine cleaning as I declined the buy ups they wanted to add after the fear mongering. I sat in the waiting room for 50 minutes. 50 past my appointment time! Mind you when I left they closed 5 minutes later? So was I just going to be asked to leave anyways because they were closed and hadn't even started? During that time no one else was in the waiting room and no one else came and went so they couldn't have been that busy. No one once checked on me and apologized or updated me on the delay. I finally went up to the front desk and told them I would be leaving considering I had been sitting here almost an hour and they just stared at me blankly. They never called to reschedule my appointment or apologize. It's like I was never there and it never even happened. What a waste of my time. I have waited 6 months to write this review because I waited and bought different dental insurance and just established at another place. Here they were so kind, went through every single xray, picture, and exam of my teeth in detail and answered all of my questions. Shocking because here they say I have no evidence of gum disease AT ALL! And I would only require basic cleanings every 6 months and my "teeth would be in it for the long haul and I should not need dentures" He said my teeth and gums look really good! I became tearful at this new dentist because of how stressed I was by what the other place told me and they were appalled that I ever even got the deep $1200 cleaning because he saw no evidence of why I would need it let alone I was told I had advanced perio disease. In the end, this place has horrible time management and will continuously try and uncharge you for something every time and scare you into thinking if you don't pay them immediately there will be severe life altering consequences. Go ahead and google the umbrella company, Smile Generation, and you will understand why this place has such bad reviews.

Nice team with flexible scheduling. They are a bit on the slower side and I feel like a sixty…read moreminute appointment could be thirty minutes. I go for all my cleanings and found fillings to be easy too!

I am woman, hear me roar...unless you're talking about dental work. Then, I am coward, hear me…read moremewl. During my first visit, I was very open about my extreme anxiety when I arrived. This is not the first dentist office in Smyrna I've shared this information with; however, it was the first one where I felt truly listened to. Everyone immediately set about making me feel more at ease and this continued throughout my visit. While the recommended course of treatment was more than I had hoped, it was consistent with what I had expected. I was able to schedule further appointments as my budget allowed and was never pressured to spend more than my budget could handle. My second visit was unexpected due to a broken tooth. Dr. Clay gave me reasonable assessment and when I returned the next day to have the tooth extracted, I was incredibly tense. Again, everyone set about putting me at ease immediately. When I responded to some discomfort from a shot, I felt the assistant hold my hand to comfort me. After the shot, Dr. Clay also reassured me. The procedure was truly pain free and my pain meds got me through recovery. I am VERY happy a Facebook page pointed me in the direction of Village Crest Family Dental!

Had a great experience as always, everyone was very nice from the front desk all the way back to my…read morechair for my cleaning the young lady that does my cleaning is the Best she is so nice and knowledgeable my teeth are super clean when she finishes,I hate to eat afterwards,she makes me feel very comfortable,and the Dr she's the same,I look forward to going to Village Crest

Very kind staff and Dr Bratten is a very down to earth and friendly guy. Would definitely recommend.read more

I have been going to Dr. Bratten since the 80's. I love going there. They are very professional…read moreand caring. I have had cleanings, crowns and veneers. People tell me all the time my smile is beautiful and I owe to it Dr. Bratten and his staff. Recently I chipped my front tooth. They got me in immediately! Now you can't tell there was ever a chip. They are great!

The staff here is very friendly! The hygienist, Christine, was amazing. She was extremely thorough…read moreand extremely gentle!!! Dr. Schmitt was great as well! This was my first visit there along with my husband and son. All of us were impressed. I am absolutely petrified of dental appointments but not here. I am also very picky when it comes to finding a new dentist and this practice gets a 10/10 from my family and me. I know this is a weird thing to mention, however it is a plus for me, but the office doesn't smell like a typical dental office so no PTSD for me Thank you so much to Dr. Schmitt and her staff!

From the owner: We are a full-service general dental office providing comprehensive and honest dental procedures…read morefor patients who care about their oral health. We put an emphasis on educating our patients on their dental options to help make the right decisions regarding their complete oral health and well being. Services include dental cleanings, teeth whitening, Invisalign, custom mouth athletic guards, sleep apnea treatment, TMJ solutions, restorative dentistry and more. We serve Brentwood, TN and the nearby areas.

The only complaint I have about Aspen is the waiting room times, but otherwise…read more.. Once I got into that chair, they treated me like I was the only patient in the room. They walked me through everything, and after finding out I had WAY more cavities than I thought, they put me with Rory at the front desk to talk about financial options. He was totally sympathetic to my fear of the cost, and helped me come up with a whole new financial plan that met my needs (I don't have insurance). After paying the money I needed for the weeks of procedures ahead of me, they squeezed me in immediately for the first procedure that day. They're all so easy to talk to, understand the nerves that come with dentist offices, and make sure you are as comfortable as possible. And as someone who is pretty self-conscious about her teeth, they definitely abide by their judgement-free policy. They scheduled all of my future appointments ahead of time, lessening my stress of having to make appointments myself in the weeks ahead. Bottom line: Heavily recommend Aspen Dental! But bring a book for the waiting room :)

Not sure if you are responding just to show that you are solving our issues so reviewers can see…read more But I did reached out multiple times to even get it disconnected and pay the charges in full never got a call back & oh the person who handle this on vacation. And my account gets reported to collections. Thank you very much for responding.