After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Installed fast. Thorough job. and good communication with me. Thanks so very much.read more

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Sal was fantastic. Extremely professional. I discovered an issue with my kitchen this morning,…read moreand I found Sal on Yelp! He picked up immediately and was at my house before noon. Everything was cleared up before 1:00pm. It wasn't nearly as bad of a result as I had imagined. Sal and his team had it taken care of so fast, I was able to get back to work for the afternoon. Thank you, Sal!

I needed a water heater replaced - quickly, because no hot water! So, I checked Yelp reviews and…read morefound Thumbs Up. They were just as described by the other 5 star ratings - very responsive! - heater replaced that day. Shortly after, my CO alarm started going off. I thought maybe the new water heater was vented improperly - so Sal and his assistant came out the day I called, checked out the new heater (no problems there), then replaced the batteries in the CO alarm. Better safe than sorry. I highly recommend Sal and his company - same day service and good guys.

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Hakim and Sean did a fantastic job installing our new Navien tankless water heater! We had to do…read moresome extra work in order to meet the needs that I had required. He didn't charge me extra, which was more than I expected. I was very detailed and explaining everything and communication was excellent. I highly recommend this father son duo for your hot water heater needs.

BK, Khan and his team is super nice. They helped me before…read more Today, they help to unclog my kitchen sink, long story. The drain to the pipe. They are very professional and very fast. Efficient and nice. Highly recommended them.

STOP! Don't look any further. If you need a plumber Khan is 1,000% your guy! I'm so blessed to call…read morehim "MY" plumber. There has NEVER been a time when I called him for something urgent that he hasn't found time to help me. His work is PERFECT and he's one of the most honest tradesmen I know. So thankful for Khan and his team. I've used him for a decade and wouldn't think of trying anyone else. THANK YOU Khan for bailing me out today. You're such a blessing to the Tri-City community.

Wilson from Master plumbing solution was excellent! He was on time, professional and got the job…read moredone quick for a very fair price! I highly recommend them if you have plumbing needs!

I called Master Plumbing Solution for a second opinion after another company quoted me $3,850 to…read morereplace my entire water service line. Wilson came out, took one look, and figured out the big leak was actually on the city side of the meter, between the curb stop and the meter. Not my line at all. He tightened a valve on the spot and cut the leak from about 1,000 gallons a day down to a trickle, then told me to call EBMUD since it was their responsibility to fix. He didn't charge me a cent for the visit. After EBMUD swapped their valve, there was still a small leak. Wilson suggested it might just be a toilet flapper. He was right. I found a running toilet and fixed it myself in five minutes. The meter stopped. So instead of a $3,850 line replacement I didn't need, the real problem was a city valve and a toilet flapper. Honest, knowledgeable, and no upsell. These are the people I'm calling from now on.

High recommendation. This is the 2nd time I called Victor for a plumbing emergency. Once again, so…read morevery impressed with their work. Also, best prices. Called yesterday late afternoon, estimate this morning, was back with a new water heater an hour later & replaced my water heater. His son Victor works with him too. Very happy. Very satisfied. Highly recommend. I've sent him to 2 other friends recently & they were also super satisfied. Thank you Victor & Victor!

Victor is an outstanding plumber--fast, honest, and highly efficient. He delivers exactly what he…read morepromises, with no surprise charges. I'll definitely work with him again on future projects. Highly recommended!

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

Responsive and on time! Jesus took time to explain the details about the job (water heater) and…read morewhat was needed. The technicians were friendly and an able to troubleshoot an unexpected issue that came up. Price was comparable or better than other quotes that I received. I'd use them again!