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    Next Chapter Property Solutions

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    Buyer's agent

    Listing agent

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    2 years ago

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    Rent the District - Spacious Union Row Condo with Double Balconies

    Rent the District

    (18 reviews)

    Brookland

    As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

    I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

    Berkshire Hathaway HomeServices PenFed Realty - Some of the agents at Berkshire Hathaway HomeServices PenFed Realty, Alexandria, Virginia

    Berkshire Hathaway HomeServices PenFed Realty

    (12 reviews)

    Old Town Alexandria, Braddock Road Metro

    Being a first-time homeowner - while I was excited at the prospect of home buying the paperwork…read moreseemed overwhelming. Working with Elena and her team they were able to remove all my worries so that I could focus on finding a happy home. She worked with me to understand my priorities and set expectations for the new house. Elena went out of her way to ensure she was available any time and day to go look at homes; And send me market comps quickly so that I could make an informed bid on the house. She was meticulous in going over the paperwork and clarifying any questions I had. Elena was thorough, organized and ensured that everything was done on time and kept me very well informed. Procedurally I did not have to worry about anything or follow-up with other parties. Elena was effectively my single point of contact. Elena was available 24*7 and always quick to reply and/or call back. She was also proactively following up with other parties to make sure that nothing fell through the crack and everything was done timely. All through - her polite, courteous, and friendly disposition helped me make it through a tough sellers-market with my wits intact.

    Elena is a true professional and cares about her client. She is passionate about real estate and…read moreit really shows in her approach. She is thorough, detail oriented, knowledgeable and patient. Elena helped us to sell our condo two years ago and buy a single family house at the same time. Through the entire process we felt that Elena was not only a real estate agent acting on our behalf but we also felt a genuine and comfortable friendship. A good agent like Elena, can help you save time and money, and can liberate you from anxiety and fatigue. I would recommend her to anyone looking to buy or sell a house in Northern Virginia, DC or Maryland.

    Next Chapter Property Solutions - realestatesvcs - Updated October 2026

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