Amber helped me prepare and rent out a house that was located all the way across the country. She…read moreis knowledgable, reliable, warm, calm, and a really good person. Amber found me a wonderful tenant. She is looking out for you and will go the extra mile.

Ariana was my realtor in 2018 and 2021. She is thorough, experienced and remains positive in…read moresituations that others would probably find too difficult. Ariana's work ethic is relentless and she is always a pleasure to work with. I will forever and always recommend her to my colleagues and friends.

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

Unprofessional Conduct and Property Damage--Who Will Pay for My TV?…read more This company was hired for a restoration project in two areas of my home following a leaking pipe repair. While I expected quality service and professionalism, I was met with carelessness, dishonesty, and damage to my property. The worker arrived at 10:00 a.m. and completed the work by 3:00 p.m. One area was my first-floor ceiling, which is right next to my 9-month-old 75" TV. When I was inspecting the work when he was done, I immediately noticed drywall compound caked onto the top of the TV, a deep 1-inch scratch across the screen, and white residue where the worker had wiped the screen with what was clearly a dirty cloth. The TV was in perfect condition before the work began, as shown in the *before* pictures that were provided to the company when scheduling the appointment. When I pointed out the damage, the worker initially admitted to causing the scratch by saying it happened when he was wiping the TV screen (with the dirty cloth) and he thought it was plastic that must have still been in on the TV. I explained there was no plastic left on my TV--this was a deep, permanent scratch. After realizing his mistake, he backtracked and claimed the scratch had been there all along, even though the evidence is in the *before* pictures that shows it was not there. He claims he worked nowhere near the TV, yet the drywall compound on the TV, streaks from his rag on the screen say otherwise. Basically a brand-new screen ruined by his carelessness. What infuriates me more than the damage itself is the dishonesty. Accidents happen, and had the worker been honest, we could have resolved this professionally. Instead, he tried to cover it up, insulted my intelligence by lying to my face, and shifted blame. He called his supervisor, Hasaan (spelling?) was nonchalant and dismissive when I explained the situation. Hasaan asked me to send pictures, which I had already submitted to the homeowner. When Hasaan proceeded to speak to owner *after* speaking to me about the TV. He never mentioned the TV issue and ignored the issue when speaking to them about payment. This isn't a minor scratch--it's a deep, irreparable gash on a new TV. The company failed to protect my property, and their response was unprofessional at best. Now, the question remains: who will take responsibility for the damage they caused? If you're considering this company for your restoration needs, I strongly urge you to think twice. A professional company should protect your property and, at the very least, own up to their mistakes. This company did neither.

Met the main contractor (Khayam) through a well-respected mutual friend and extremely happy with…read morethe result! I had a townhouse that needed significant remodeling before going to the market for sale. It's hard to find someone that can get all kinds of trades work (kitchen, baths, windows, drywall, flooring, plumbing, electric, etc) done in a reasonable time frame and that also understands it within the context of a home sale. Everything turned out great! The price, the turnaround time, cleanliness of the work crew, everything. Highly recommended!

I applied for a home and I was told they couldn't verify my employment when I worked at the same…read morecompany for 10 years and it's apart of the government then they said they couldn't reach my landlord and landlord stated they haven't called. I was very annoyed.

I have been working with Griffin Property Management for almost a year and the level of service has…read morebeen exceptional. I know that I can reach out and contact Mr. Brown at any time, and he makes it easy by providing multiple methods to reach him. He also addresses concerns in a timely manner and is always looking out for the best way to save money from a landlord's perspective while maintaining a high quality living experience for the renter.

Aurelia, Thank you so much l for giving me the estimate on…read moremy rental property. You were so pleasant and kept me up to date with the entire process and provided detailed information. Aurelia is very professional and I highly recommend her for your real estate and rental property needs!

Aurelia is a true professional and takes care to listen to my needs and concerns about my property…read more I would recommend her to anyone that is considering to rent out their property that doesn't want or know how to deal with the headaches that come with it

Thank you Micheal Williams for completing the work order quickly. I appreciate your considerate…read morenotification on the day you fixed my tub and the written note on completion. First rate service.

James came by our unit to do our seasonal maintenance check and he noticed something's within the…read moreunit that needed some attention. James was extremely transparent and knowledgeable and he fixed the mistakes someone else did previously. If you ever get James - you know you are in good hands.

It has been a while since I left my review and have had people asking if I still felt the same way…read more I absolutely do! Metro Home Managers does a fantastic job and you cannot go wrong by using them for you property or to manage your condo association.

I've worked with Lance and Todd for almost 6 years managing the rental and upkeep of a single…read morefamily home in DC and can't say enough great things about their efforts/support. As an DC property owner and landlord based in California, I valued their end to end management of the property, inclusive of several repairs, that allowed me peace of mind from a distance. They were excellent at balancing the needs of both myself and the tenants and earned my confidence to the point of managing the renovation and sale of the property. I would highly recommend Metro for both property management and realtor support.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

Capitol Title went above and beyond during a very challenging closing. We were delayed multiple…read moretimes and they reworked documents on a moments notice. Everyone was friendly and helpful and Kip made the end of this deal an enjoyable experience for all involved.