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    Services - NexgenTec

    Data recovery

    Desktop computer body repair

    Desktop computer support

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    Device support or repair

    Laptop body repair

    Laptop support

    Telecommunications

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    7 years ago

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    Electronic ER

    Electronic ER

    (6 reviews)

    So my laptop died and so I was searching for a place to fix it. I found this place and Justin…read morecarefully explained the possible issues and how he would proceed. Long story short he is working on it, looks like I will be able to recover my data from the old puter and have it on the new one. BUT What really impressed me is the commitment he has to the local community. He is very dedicated to his customers. He goes above and beyond for his customers. He even does hospital visits to assist them with keeping in touch with their family. I will definitely keep coming back to him!

    "I would like to share my experience with Electronics ER in Leesburg. Unfortunately, I had a very…read morenegative experience with this business. I paid the owner to repair my surround sound receiver, and he kept it for a year. During that time, I went to the shop weekly to inquire about its status, but he always had an excuse for the delay. Finally, he informed me that the repair was complete, and I picked it up. However, it was still faulty when I got home and tried to use it. I took it back to the owner, who admitted that he had left a screw loose inside the receiver, causing it to short-circuit again. He promised to fix it but failed to provide any updates. When I asked for progress reports, he became hostile and told me he would fix it when he could and drop it off at my household. However, it has been ten months since then, and I have not received any updates or the repaired receiver." "We visited his shop today to inquire about the receiver and a refund. However, when my father entered the store, the shopkeeper called the cops. It's worth noting that the store hours are from 10 AM to 2 PM on Fridays. The cops arrived and were very courteous. They had a conversation with both of us and informed us that they smelled marijuana inside the shop, and the shopkeeper's vehicle tags were two years overdue. The shopkeeper came out of the store and told us he would drop off my receiver at the police station, and it's working fine. He promised to do so at 3:00 PM." We arrived at the police station on time for the exchange, but the other party was 20 minutes late. He informed the police officer, who was also at the store earlier that day that the item was in working condition. However, he made many excuses and claimed that the item was "fuzzy" and that he couldn't refund us the total $190 for services. He also said that he would arrange a money order payment through the police department, which they do not do. We took the item home, but it behaved the same as when we gave it to him a year ago. While I am uncertain about the likelihood of him making the payment, based on experience, I am hopeful he will fulfill his commitment. If he fails, we may consider exploring legal options and contacting the Better Business Bureau to seek a resolution. I even brought this man old electronics gear that I thought he would be interested in as a gift months ago. Seeing how he treated us as if we were criminals today is a joke. The police even acknowledged this to us even though their hands were tied, and they couldn't do anything because it was a civil matter. It is advisable to exercise caution when conducting business with the said individual. He takes your money and gives you excuses for why he isn't fixing your stuff.

    Tech Bros

    Tech Bros

    (14 reviews)

    Had a problem that seemed insurmountable. A dead phone with a damaged screen and 252 pictures that…read moreI wanted and was told by others could not be retrieved. The effort and price were described to me in detail. 48 hours later I had my pictures on my new phone. Awesome, simply awesome.

    Run the other direction bro!…read more This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home. We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face. In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive. When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable. They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it. Save yourself the grief and go to a reputable company. Buyer Beware!!!

    NexgenTec - telecommunications - Updated July 2026

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