Went there to recycle some plastic. Had an employee hand me the bins i needed. (Keep in mind he seen that my bags were full of plastic bottles) only then for a nearby customer to tell me they were not taking plastic. So i then ask the employee who handed me the bins if they were taking plastic and he rudely told me "no that i should of known that." Sorry i was not aware of that but you couldnt of told me that when you seen my bags had plastic? i wont be going back if they continue to treat their customers like shit. read more

Use this place a couple times every month. Teaching my child about recycling and responsibility in earning some money. Usually the staff is nice sometimes the line is long and I do it on the weekend. However tried to go on Wednesday and as soon as I got out of my car a staff member said "we're closed ma'am"the time was 4 o'clock and they do not close till 4:30. Only a few people in line. read more

I left a review in the past about a bad experience I had here. As I stated in that review, I am a regular at this location and had overall had positive experiences. That day the employee who was working was very rude and made certain assumptions about one customer. After "taking a break" from this location and going to the one in front of Albertsons, I decided to come back. It's more convenient for me and I had liked it before. I was nervous when I showed up and that same employee was working, who I had a bad time with other than the day I mentioned before, but I stayed anways. I am glad I did, he seemed to have changed and I think that may be in part because of 2 new staff members who were added. I've gone several times since my return and everytime he has been far better than the previous man I knew him as. This may seem dramatic or not a bog deal but it is to me. I take prejudices very serious and it was clear he used to hold them, now he is working alongside those same people whom he may have judged before. It warms my heart to see people of different diversities getting along and to see a business begin to thrive because of it. I've noticed that this location has begun to run a lot smoother and more efficiently. I still go to the one by Albertsons but I also come back here depending on what else I have to do on the day I decide to cash in my Recycling. read more

Trying to take our recycling in and think you have time. there is 5 minutes left til closing and I arrived 20 minutes before they closed. The employee decides to stop when there are at least 4 more people in line for recycling that he is done and it will be time to quit for the day. closing time is about 5 minutes. After everyone has been holding there bags and moving them up in the line who wants to load everything back into there vehicles and take them home again. Apparently this happens often no matter what time of day. If the hours are until 4:30 why are they closing before 4:30. Other locations have done this also when it has come to there lunch. No warning. after everyone is standing in line, no warning just says okay. "done", "closing" "come back later". What kind of service?. For most consumers we pay for these recyclables "crv" when we purchase from the stores, why discourage us from Recycling if the employees are going to be rude and disregard the business? This was at the Main street location in santa maria. Need some help with customer service there. read more

Ok. So I usually come here regularly(1-2 times a month) there's a young man who is generally very helpful, patient, and hard working. However, I came in just this morning and there was another man working (tall, white, and brunette). He was EXTREMELY RUDE! He kept yelling at customers and threatening to close the building down, something I'm sure he has no control over. He also yelled at one particular customer for not having his I.D with him, this worker would not even let the man take his ticket with him. He just kept yelling at him, so I stepped in and asked if I could use my I.D to help him get his money. He said yes, but it was obvious he did not want me to help the man. I then waited for the worker to finish off my recycling. He then proceeded to tell me I should not help the man and accused him of stealing the recycling and making racist comments about the fact that this man being Mexican and not knowing much English. He got mad at me for helping the man and kept making assumptions about not only me and the man but also his customers in general. This just goes to show how racism is still clearly alive. He should not be working here, especially if he continues to treat people this way. Do not work in customer service if you hold prejudices toward your clients!! read more