I had the worst experience with John Lee of president of NEXCOM bordering on fraud. I came in the store on the corner of the Vermont and Olympic, looking to sign up for a cell phone service. I gave him my social security number and drivers license number to run a credit check to determine how many lines I could activate. Well I decided not to sign up because he did not have any of the phones I wanted in stock at that time, so he would check the next day and get back to me the next day. After that day, he kept on calling and telling me that he had the phones I wanted and to come sign up for some reason even though I had decied not to sign up with NEXCOM.
Well it turns out he decided to activate 2 lines under my name for me without my permission and chose 2 plans on his own the day I came in, and after I left the store. I did not find out until 3 weeks later that he had activated lines under my name for phones I decided I did not want, when I went to another mobile store in Korea town to sign up for a new plan. After I called John Lee to confirm this he got angry and said that I said I did him wrong by shopping around at other stores. I wanted to argue with him, but he just hung up. So I contacted the mobile phone customer support immediately to report fraud and cancel the lines.
None of the lines had been used so I was able to have the 2 lines canceled by contacting customer support. I could not report him for fraud because he did not use the lines at all. I am afraid he has my SSN and driver license number and my try to illegally use it in the future.
Stay away from NEXCOM and especially John Lee. In my opinion he is unscrupulous individual and needs to be put out of business. He is a skinny, short, middle aged FOB with stringy balding hair and a bad attitude. Watch out for this guy! He is out to rip you off! This guy is crazy. My boyfriend thought he was weird and that I should not have dealt with him, I should have listened to him. read more
