Really rude staff at the entrance. I had made an appointment but still had to wait 30 mins as they let walk ins go ahead. It was a special occasion for my daughter and I and I had to ask for us to sit beside eachother and the receptionist didn't apologise just said it was really busy. I won't be going back read more

I asked for a nail design and they all huffed and puffed, acting like it was the biggest chore ever. Jessie the boss walked around the whole time carefully examining everyone getting their nails done. She had a big argument with one of her employees telling her to "fix her attitude" in front of loads of customers. They were very aggressive with my hands pulling them closer and rudely telling me to put my hands in the machine. They didnt file my nails down they left them extremely pointy and they did my french tip way too big. Overall I had a terrible experience and couldn't wait to get out of there. read more

poor quality gel. peeled the next day. They replaced the nails that peeled but still chipped very early, less than a 1 week. Wouldn't go back, although it is very easy to get an appointment and the staff are lovely. read more

today i got my nails done in new yorki nails, the boss lady Jessie sat me down and made me wait 25-30 minutes before i could get my nails done and was extremely rude. the man who did my nails was extremely rude and very aggressive, he did my nails nothing like the photo and messed up my whole set of nails i wanted to get, he also tinted my nails yellowish/green and they look nothing like the picture i wanted. jessie kept arguing with her staff employees infront of her customers and walked around examining everyone's nails the whole time. she then charged me €75 for french tip acrylics with a small bit of nail art when on the website it was €55. do NOT go here read more

Newyorki Nails - Nail Salons Near Me - Dún Laoghaire, D

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I had an absolutely terrible experience here today. After asking the nail tech for help finding a nude colour (none of the nail options she gave me were nude) she rolled her eyes and sighed loudly. Each time she finished painting my nails she threw my hand back at me. She got nail varnish on my fingers but didn't care. After charging me €40 for this, I walked outside only to find one of my nails was already peeling and beginning to chip! So I went back in, and another nail tech hastily painted over the chip and put it under the lamp for about 10 seconds. When I said "I think it might need more time?" I was ignored. After "fixing it" I was sent on my way only for the same nail to chip again within a few minutes!! I am absolutely furious that I spent money on a terribly done job and was treated so poorly in the process. Avoid!!! read more

If I could have given a negative number of stars I would. Avoid these people like the plague. They have no idea what they're doing and when you point out what they have done wrong they get aggressive, especially Jessie. I was at the Bray branch on Sunday (3 days ago) got a shellac. Firstly the nail colour bottle was clearly very close to empty. Thinners were applied to extend the profits, which meant a third coat was needed. The nail tech was not happy at all when I pointed this out. Or her sloppy and unhygienic use of her nails to scrape the blobs of polish she had left on me. Then the nail techs swapped and the new girl proceeded to file the nail, post top coat. I pointed out that this was a massive no no - again they were none too happy. I said that breaking the seal would lead to chipping and peeling. She told me that was not the case, anyone who knows anything about doing nails knows this is the wrong thing to do. This woman clearly had no clue what she was doing and lying was her only way to get out of it! Three days later I have 3 chipped and one peeling nail. I called the Bray branch and lo and behold - Jessie and her aggressive attitude again. Allegedly there's no manager in Bray! There was no offer to fix, just more aggression from Jessie. I pointed this out and she hung up. So I rang Dun Laoghaire looking for a manager or owner - again none available!! Then I was offered 4 phone numbers for a phantom Joe, none of which work. These guys are really really dodgy, with aggressive staff which is unforgivable for a small business. Bring your custom elsewhere. read more

Today my wife went to this salon to have poorly applied varnish repaired by agreement. When she got there they demanded money. The staff rude and the manager was a total psycho. Ladies my advice is you get your nails done elsewhere where the workmanship is not so poor and the materials so cheap.Don't be fooled by their prices, your children could do better. The pain of poor quality far outlasts the sweet taste of a cheap price. Never a truer word spoken. Appalling. Avoid, avoid, avoid. read more

Absolute SHITHOLE, the place is crawling with dirt felt so unclean just sitting in it. staff are rude and didn't do what I asked for even doh I showed them multiple pictures of what I wanted I will never go back, and wouldn't recommend It to a single person. read more

I just got my nails done today in the dun laoghaire branch where I usually get my nails done shelled every three to four weeks. Never ever have issues until today. I went in and decided to treat myself to get gel extensions. The shellac is usually. €20 and the gel extensions on the website, in the salon on the wall and on the leaflet is €35. Once my nails are done I went to pay and the girl, charged me €45. I went back in to discuss this to be told as I got the "shellac" paint instead of the OPI paint on my nails this cost me an extra €10. I asked her where it was in print that I had to pay an extra €10 for shellac paint. She then continued to say you should have known since I am in there all the time I explained I usually get the shellac on its own and this is the first time getting extensions in the salon so no I did not know there was a price difference. She then kept saying I knew and my friend knew. Not one staff member explained to me prior to the polish being applied that I would have to pay an extra €10 for shellac paint. I explained to her that it wasn't in writing anywhere and I'd like the difference back. She continued to argue with me and was extremely rude and was answering the phone in the middle of the discussion. She then called her manager speaking to him in her language in front of me and did not put me on to him. She refused to refund me the €10 she gave me the managers phone number and name. The girls name was Jessie and the manager Joe is who I spoke with. Joe was just as rude if not more. I spoke to him about it not being g in writing and that I wanted my €10 back. He was so rude and kept shouting down the phone. Saying that I am a regular customer and should have known I explained to him the same as the girl Jessie in the salon that I didn't know there was any difference in paint prices. I put joe on speaker with my friend in the car as a witness. He was shouting and saying that I was giving out about the quality of the nails, I never said anything negative about the nails. The nails were good and have been since I started going there. My complaint is that the after service and price lists are wrong and that I should have been told before hand the difference. He basically told me to go away and he said he was hanging up. Couldn't believe how rude Joe the manager and the girl Jessie was. I will NOT return there ever again. I have never been spoken to like that in a salon or retailer. The manager didn't seem to care at all. Another note is that their opening hours are wrong on the website and leaflet and he said oh well we close when we have to. I explained he shouldn't have it advertised as something different and needs to change it. Couldn't get over the rudeness and attitude I received. I wouldn't recommend going there unless you expect to be disrespected as a customer. read more

Okay just got my nails done here... Mind you I'm from Manhattan NYC and I am on vacation in a small town in Ireland. They charge you more here than they do in Manhattan. How does that make sense? It's average work nothing bad nor special but to be charged 30 euro for a fill in with no lotion, no hot towel, and to be cut did not add up to me. The only thing New York about this place are the prices they use to rip you off. read more

Best salon ever staff are all lovely and if there is a problem it fixed straight away

Very bad customer service. They speak in chinese and laugh and then look at u. There work is average.

I cannot recommend this store enough. No appt required. No staff standing around while they leaf through "The Book" and then offer an appt for Tuesday week at 4.30pm. At NewYorkNails, you walk in, ask for a manicure and get one. The staff are so professional and polite and today they had a 10% discount, so Monica and I had a full manicure each for €10 per person! You gotta check this place out! Open 7 days a week. You'd be mad not to check it out read more

DO NOT go here. They don't clean their utensils and have very poor knowledge of appropriately using products. I have been frequenting another salon for years with no poor results and one trip here means my nails are ruined and will take months to recover. Absolutely dreadful. read more

I went to the salon earlier this year this a group of friends we all got gel acrylics done, we were all delighted with them and the price wasn't to bad. But however when we were there a woman beside my friend started complaining about her nails ( she was only getting them painted ) and when my friends and i looked they weren't great. My advice is to stick with gel acrylics when you go here because they always turn out wonderful for me and my friends. Also the staff were really nice to us and one of my friends had to be somewhere at exactly 3 so she requested for hers to be done fast and they were more then happy to get hers done quickly. ` read more

Worst set of nails I have ever had by far for 45 euro showed a pic and she just did the opposite man told me my finger was the reason the nail was off shape lol..very rude customer service..would not recommend here for nails !!! also the pain they have caused my nails by over filing and not putting the tip all across my nail.... read more

I have been to New Yorki Nail Salon 3 times now and every time I have attended I have been burnt on all fingers with the filing machine. I have been getting my acrylic nails done for a long time in various salons and this was the first and only place I have been hurt. Also without any acknowledgement from the technician or apology. The lady without the glasses and the gent are both lovely, gentle and polite but it is the other lady with the glasses that needs to learn some manners and realise that our nails are in fact part of our body and are sensitive to pain! I had all 10 nails removed in my last visit with a filing drill and then what was left of the acrylic nails was prized off, damaging my nails, unlike other salons that first soak the nails in acetone. This resulted in one nail being split, which began to bleed and another nail was filed too far which was very painful and that nail has now began to brake away where the area was filed too far. When i pointed these injuries out to the technician she said absolutely nothing to me. This is the first time I have ever left any review on any site but I was so angered by this girl I had to let my experience be known. It is so nice to see a well presented, very affordable nail salon in Dunlaoghaire and I definitely wouldn't like to see another failing business in the area but this employee needs to learn some customer service, possibly from her colleagues, and to be more gentle on her clients. I tried to give New Yorki Nails a second and third chance but I will 100% be taking my business elsewhere in the future. read more

Newyorki Nails - The nail that was filed too far and is now breaking away - Nail Salons Near Me - Dún Laoghaire, D

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Very disappointing experience in their Bray salon today. The website indicates that a set of acrylic refills with polish is €25 - which appears to be great value so I abandoned my usual salon to try them out. Aside from the fact that nobody speaks English and the place is about as luxurious as a padded cell, they had a terrible selection of polish colours. When I sat down the nail technician told me it would cost €30 (their printed price list being different to their website) and When I DID find something resembling the colour is wanted I was told it would cost €40 because this particular polish was shellac! So basically the same as I'd pay for a full set of fresh acrylics! I told them they should be honest on the website where's there's no mention of paying €15 extra for shellac - only a flat rate of €25 for refill including colour. This went down like a led balloon and everyone became very hostile and rude. For €40 I could have my refills and colour done in the luxury of Brown Thomas! Since coming to Yelp to post this review I can see others have had the same issue. Take our advice ladies, avoid like the plague! I'll never be back! read more

NewyorkiNails Salon Dun Laoghaire, Have been going here over the past few months with my daughter, and have recommended to my friends. Was going to visit new Tuesday with three friends to make a few hours to enjoy what I thought was an Excellent Service with friendly staff. My daughter had to go back to get her nails redone as they started to crack. She contacted this salon and explained the issue, the staff told her to return and they would re do her nails. She turned up for her appointment and was looking forward to the time there as relaxing. This all Changed and the outcome ending was Not a very good one. The staff member completed nails and then asked for a fee of 13 Euro. My daughter said there was nothing due as it was a redo job from the first job done due to cracking as mentioned. She was indeed entitled to say nothing Due. The staff member became quiet a Different person and called her Boss who was off or out, and he told her that fee was to be paid or the Gardaí would be called. My daughter stood her ground and refused to leave the premises and was stressed due to this and the abuse given by both Boss and so called team member on board. My daughter was told not to return again or or friend and family. That there were more Important customers that could have had her time and chair. I called the Gardaí in Dun Laoghaire who were as always most helpful. I informed my daughter that she had the right to go . When the staff member was informed a call had been made and that she would be departing , The staff member shouted abuse to and at her. This certainly is not a good place to go to if a client can be treated and abused verbally and threatened also. Think first before you go here. Behind nice hidden smiles are very angry tigers. I so would not recommend this salon for anyone young and old. this is not acceptable in any shape or form. As most business now days wish to have more customers and returning custom for the future. I had highly recommend here but now with not even give it one star or any rating. They are Very Rude, and for a boss to say something to a client like that not Good. read more

Although I have gone to this nail salon for a few years, I will not go again. On Jan 21, I had a deluxe pedicure for 27 euros. When I went to pay, I found I only had 26.50 having forgotten that it is cash only. I explained to "Jessie" at the desk that I was 50c short and would have to come back later with the 50c and the tip. Her response was shocking to me. She asked me to leave security with her and to give her my contact details. I said I am a regular and live locally and will be back the same day but she persisted in a very rude way. She kept saying 50c was very important, just as important to her as it is to me. I couldn't believe she was willing to be so rude to a customer over 50c which was promised to be dropped in the same day. She kept saying her boss ("Joe") would ask where that money had gone and that money was very important. I ended up refusing to leave any 'security' behind but did return a few hours later with the 50c and the tip. "Jessie" was there again, just as unfriendly and belligerent. I politely explained that she had lost a regular customer over this but she remained defiant and rude. Their customer service was never the best ("pick a colour, pick a colour" is the only thing barked at you once they have asked "you have an appointment?". Whether you have an appointment or not seems to be beside the point because mostly you sit and wait because they take people as they come in anyway. Pity it is such a bad salon because it is only a short walk from me but thankfully there is a lot more competition in Dun Laoghaire now. read more

the girls here were so unkind to my daughter. she has a deficiency and her nails are difficult to do. the girls kept laughing and being nasty and making unkind remarks....oh to be perfect!!!. congratulations ...another lost customer read more

I had a shellac nail polish applied last Sunday & as I was driving home, I noticed the job wasn't satisfactory & on parts of my nails - I could see my nails though the nail polish. The nail polish hadn't been applied well or think enough. I called straight away & they said to come back & they would fix it. I explained I was going to a communion & couldn't get back that day. I offered to come back on the Monday, but they were closed. I was working all week but managed to leave work early on Thursday to see if I could get them fixed. When I got there, they couldn't fit me in straight away & unfortunately I couldn't hang around cause I had my kids to collect. They told me to come back again, but no hurry & they would fix them. I went down today and I was absolutely horrified with the way I was treated. There were two guys there, one of whom was the manager. He clearly doesn't understand how to treat customers! They argued with me to say that the nail polish is see through & that I should have asked for 3 coats instead of 2! Surely they're the experts & should have applied 3 coats! Having been a regular customer there, I was appalled at how they could argue over this, instead of taking the 20 mins to redo them. Very disappointing & I certainly won't be back. I'll be sure to inform any friends that I had recommended to go there. Just awful! read more

reading the above comments i am having problems nails rising at the sides and not staying on for the 6 weeks as they should. i think products are not the best and do not think they really care it is now very hard to find acrylic nail bar that form the nail and not the tips which wreck the nails, it takes a bit longer but worth it read more