My beautiful Easter flowers delivered yesterday. Very reasonably priced, gorgeous flowers and very friendly delivery driver! This was a last minute order. I placed my order on Thursday for delivery on Saturday. read more

Newtown Florist - Beautiful bouquet! - Florists Near Me - Sandy Hook, Connecticut

Not impressed. We called to order birthday flowers and they made a it clear about the charges for a vase ($15) which we needed (not cut flowers) and delivery ($15) which was not unusual - we have a family member who owns many flowers shops. However they called the next day and said we noticed you want a vase....we're going to need more money. That seemed a very unprofessional way to handle the situation. They had specifically spelled out the charges when we ordered saying it included a vase. We cancelled and went with another local florist. read more

So disappointed in in the prom corsage and boutonniere we ordered. Corsage was so small and came with a white band when we had requested no white at all. Boutonniere looked fine at first but wilted within 30 min of being pinned on. Way over priced!! read more

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This IS NOT the Newtown florist that was on Main Street. They sold the business and use of the name. Actually TLF Rodier florist who also owns Ridgefield florist. They over charge for what you get and quality was poor. Very disappointed with what they sent for $150.00 Recommend using local businesses such as Bethel Flower Market which is family owned and run, read more

I don't enjoy leaving negative reviews but this place cannot be serious. I ordered a Pastel Party Bouquet for my wife for Mother's Day. It was her first Mother's Day, so I upgraded to the deluxe. With tax, delivery fee, and tip it was $161.39. The photos below show the STANDARD arrangement on their website versus the photo of what I actually received. I genuinely thought it was a joke. Sparse, small arrangement, unbloomed flowers, even the filler was substituted for a cheaper fern. The white vase? Nope. Gray plastic. This literally looks like something I could've picked in a field. I called that same day to let them know I wanted my money back. They told me the owner wasn't there. Monday I received a voicemail from the owner that she wanted to "set things straight." No apology. I called back 90 min later and was told she left early for the day but that she'd call me first thing tomorrow. Anticipating the call would be an offer to send me another arrangement, I informed them the only conversation I was interested in having was that she'd be refunding my money. Today came and went. No call. I'm disputing the charge. In my opinion this is borderline fraud. Will never use this shop again. Ordered through Newtown Florist, and the order was fullfilled by Rodier Flowers. They're owned by the same person so leaving a review for both. read more

Newtown Florist - What their website advertises - Florists Near Me - Sandy Hook, Connecticut

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They sent me a flowering plant that someone cut off all the dead flowers and an almost past bloom flower. Absolutely no effort or customer service skills on their part. read more

I just placed an order on their website and paid for it with a credit card for today's delivery. It came to over $123 with tax and delivery fee. The flowers are to be delivered to a private home in Newtown. I later received an email from a completely different florist in Ridgefield that has very bad reviews basically saying they were fulfilling the order. What the heck is up with this bait and switch??? I just hope that these flowers which are a gift for someone recovering from surgery are a very nice arrangement based on what I'm paying for them. read more

Beautiful arrangement, great communication, the florist followed my instructions for likes and dislikes in the arrangement.

I am a regular customer of Newtown Florist and the flower arrangement they put together for Valentines Day was amazing- my wife was thrilled! read more

Newtown Florist - Beautiful arrangement! - Florists Near Me - Sandy Hook, Connecticut

First time user. Called in order for local delivery and the experience was a good as it gets!! super friendly, efficient, easy process. Just couldn't be better! I'll be back! read more

I struggled with this one... the flower arrangements are beautiful and very reasonably priced. But if you plan to surprise someone with delivered flowers this is not the place. First time I ordered for my girlfriend they called and told her they were coming in an hour. Ruined the surprise. Second time, I asked them not to call and the delivery guy did it again! She's at work and they told her that they were dropping them off. Otherwise, great service and fresh, beautiful flowers. Don't give them the recipients number... and you'll probably be perfectly happy! read more

Newtown Florist - Valentines Day arrangement. - Florists Near Me - Sandy Hook, Connecticut

In fairness I did not speak to the owner, but the person I did speak to shocked me with lack of ability to understand. Not only will I never shop there- I would not encourage others to. I am saddened by my experience. And will not soon forget it. I gave them my budget. My credit card. They called back and told me the cost for 16 regular, plain roses with no greens and no vase to throw on a stone outside would be $79.80 and they would "waive" delivery fee of $40. (They were already going to the place with other flowers but that's beside the point). I went to the grocery store- got food for a week, flowers for my house plus all the flowers for the required event for $71. Missed the mark. Missed the mark completely. read more

Incompetence is an understatement, and the woman operating behind the desk is seemingly clueless? First, they advertised on their website next day delivery which never occurred. So upon realization by mid-day the order had not been delivered yet, the recipient called, (after pressing them to look it up in their "system"), she was assured the order would arrive that same day. By the end of that same day - after 4 pm, May 10th, the order did not arrive. So the recipient living locally drove down inquiring about delivery. They argued w/ her for awhile until they found the order slip which had somehow become lost or jammed in their printer.. ? (Nice system). So they attempted to correct the mistake by handing her a double orchid instead of the already expensive single orchid, to rectify the situation (a $20 difference). Great. But here's where it went more south, they failed to complete the CORRECT ORDER (which was clearly written on the order form that we both can see, minus the recipient who's the giftee and has no idea what the correct order was). Incompetence. So not only did they fail to complete our Order, but they charged me for a DELIVERY FEE that NEVER occurred.. NOT ONCE, but TWICE, totaling just under $200, for an orchid, and an 8 ounce thing of hand soap, to be delivered AFTER Mother's Day, as advertised; failed. Incompetence. The next day upon realizing they still charged for a nonexistent delivery, she went back there to grab the hand soap and request the money back, just to have them argue again, countering that they upgraded her orchid from a single to a double and that that should have resolved the problem. Really? So we're not going to pretend she just drove down to your shop twice based on incompetence? Can I just get some simple understanding, competence, and customer service skills without all the issues, arguing, phone calls; or is that just too much to ask for? We got them to agree to refund me the delivery fee money but have yet to see it refunded to my account a week later. My bank is taking care of the double charge. Also the owner was unavailable? So my question remains... What type of floral owner goes away on one of the busiest days in the year for their business? That being Mother's Day, Riight. I would go elsewhere to buy your flower orders or the recipient might have to go down there themselves to pick it up..Yikes. Update- the owner was adamant about correcting the mistake and I received a full refund a month later. So thank you very much for your cooperation! read more

I called Judy needing to have an arrangement sent to a funeral home. A somber situation was made all the more palatable by working with Judy, sweet voice - sweet lady. She walked me through the ordering process, gave me her professional advice, and we concluded the call with my utmost confidence that the proper arrangement was ordered. FYI, the delivery fee was well within reason, $10.99. Judy, I appreciate your professionalism, she even sent me a picture, which I've posted (beautiful). read more

Newtown Florist - My beautiful floral arrangement, truly a basket of joy. :) Thanks Judy! - Florists Near Me - Sandy Hook, Connecticut

What a nightmare! My boyfriend sent me something from Newtown Florist for Mother's Day. It was not able to be delivered on Mother's Day which was fine but it was promised to be delivered the next day, Monday. On Monday my boyfriend let me know that I'd be receiving something from the florist and that I might want to call to see when they would be delivering to make sure I'd be home. When I called, I provided all necessary information, including the order number, and a woman assured me that the order was out for delivery and would be at my house before 4:00 pm. I waited all day and never received anything. After getting my children off the bus at 4:00 I decided to drive down to Newtown Florist since they were no longer answering the phone at that point. When I got there, I told the woman I had talked to on the phone, as well as a man (the arrangement designer) that I has spoken with them earlier and the order was not received. At first the man argued with me and said that if there was an order placed, he would have it, and he did not. I told him that I had talked to the woman earlier and she told me that she found the order in their system and it was supposed to have been delivered. After going back and forth for some time, the woman determined that the order had not been printed out, and therefor was never actually out for delivery. That was the first problem. I thought it was solved when the man realized it was their fault that the order was never received. He saw on the order form that it was a live orchid that was supposed to be delivered, and he let me pick out a more expensive one to make up for the mix up. The orchid was beautiful and I left happy! I called my boyfriend to let him know that everything was straightened out and thank him for the beautiful gift. He then asked me if I had also been given the hand soap he ordered, but I had not! The next day I went back and the woman and a new man were behind the counter. I explained the hand soap situation and they gave it to me. I then mentioned that my boyfriend should really be refunded the delivery fee, since the order was never delivered, and I instead had to drive there twice, and they both argued with me, saying that they would have to ask the owner about that when she got back from Colorado in three weeks. To make matters even worse, my boyfriend also discovered that not only had he not been refunded the delivery fee a week after the incident, but that he had been charged twice for the order!! I can not begin to explain what a headache this was. When you order a gift from a business and expect it to be delivered to a loved one, you should be able to trust that will happen, especially when paying a premium fee. I will never give Newtown Florist my business, and I would never recommend them to anyone! Addendum: After three and a half weeks my boyfriend was finally refunded in full by the owner upon the return from her vacation. I can only hope that in the future the staff will be competent enough to handle an issue like this in the absence of the owner. No patron should have to wait weeks for an issue to be rectified just because the owner is not in town. read more

I have bought from this florist once (never again) and rec'd an arrangement from them as a gift. Horrible, horrible quality particularly for the price she charged. I hope they go out of business. read more

This florist made my daughter's graduation special. They heard our vision and created a lovely bouquet that honored my daughter's grandmother. The bouquet was colorful and certainly "popped". They added a wrist corsage to match at the last minute- and my daughter received so many compliments for that special touch. The team was tasteful, and professional and they brought a lot of joy to our day! The cost was reasonable as well. It was nice to talk to someone to place an order instead of using an online service. We will use this group for all our orders in the future. read more

Some of the best customer service I've ever experienced! Ordering via phone was quick and easy, and based on the photos of Newtown's work I have full confidence the arrangement will be perfect. Would definitely call again when needing flowers in the area! read more

I chose Newtown Florist to provide flowers for my wedding because Judy was the only florist in the area (I live out of state) to take the time to meet with me to go over my vision. I LOVED the finished product and would highly recommend Judy to anyone looking for a reputable florist for a wedding or any other occasion. Thank you so much Judy! read more

I have received flowers from them twice and each time the flowers were fresh, the roses were huge and the arrangements were just gorgeous. I can not complain. read more

I agree - this place is terrific! I live in san francisco, but my parents live in newtown so I order flowers several times a year to have delivered and they always find a way to accommodate me, even if the orders are placed same day! Mothers Day, Christmas, Birthdays, I've used them for all of these occasions and more and my mom is always impressed with the arrangements. Helpful, friendly staff, reasonably priced and delivery for only $10-15! (from what I recall). Thank you! Andrew read more

I ordered flowers on 4/22/21 for my wife's birthday. I had no idea what to order. I just told them I wanted the arrangement to be full and bright. The flowers came on time and they were spectacular!!! I couldn't be happier and my wife loved them. Thank you Newtown Florist. read more

HIGHLY RECOMMEND! I wanted to send a nice plant to my friend who just lost her mother. Living in Arizona I was unable to just visit a local florist. Jackie was so patient, kind and helpful, going the extra mile sending me pictures of various choices. Not only did she have a beautiful variety to choose from, they were very reasonably priced, including delivery. So pleased with my experience. What was fast becoming a stressful experience, Jackie made into a calm, easy going moment! read more

Have stopped by this location several times for various business gifts. Have always been happy with the owner's suggestions and presentation is top notch! A bit pricey but worth it. Highly recommend. read more

I am so glad that we chose Judy at Newtown Florist to do the flowers for my wedding! Everything turned out so beautifully and just how I had asked for. They were very responsive throughout the whole planning process, and Judy was incredibly kind and easy to work with. It was one less stress leading up to my wedding day, since I had no worries that the flowers were going to be taken care of the way I wanted them to be. Thanks Newtown Florist! read more

Hired Judy to do our wedding flowers on 6/6/15. They were perfect. We supplied her with pictures of what we wanted and Judy nailed it. She was easy to work with, very responsive, and her prices were fantastic. read more

BEST customer service! Judy is a gem! I coordinated with Judy to send my friend engagement flowers on behalf of myself and a group of friends. Judy was so nice and easy to work with. She walked me through the entire ordering process, and truly brought my envision to life. I trusted her judgement and was incredibly pleased when I received a picture of the flowers once my friend received them. They turned out even more beautiful than I imagined. I would 100% go through Judy again and would recommend her services to anyone in need of a gorgeous bouquet. read more

Reasonably priced, talented, great selection, polite, helpful....the best around.

Selection and service beyond compare! In addition to flowers and plants they have a ton of cool stuff ie: Guy Wolffe pottery, spiritual candles, handcrafted jewelry and local handmade soaps and creams. Staff is extremely friendly and helpful. Overall feel in the shop is tranquil. I only get my flowers from here, they are so fresh and last a very long time! read more

I do not live in the area, but needed an arrangement sent to a bereaved wife of a friend who did. I called and spoke with Chuck, who expertly helped me decide on an appropriate arrangement and greeting within my budget. I requested the arrangement be sent the next day, but apparently the recipient was not answering the phone that day, necessary to receive delivery. Chuck contacted me and I was able to confirm the phone number but was able to work with him to change the delivery address on the spot, and have them deliver to the church for the service on the same day, to be received by a friend. This is the epitome of customer service! He went well out of his way to accommodate my requests, and in a pleasant and professional manner. I highly recommend them! read more

My husband ordered for my 50th birthday an arrangement of 50 red roses. When the arrangement came it was beautiful but did not last even a week. The arrangement was a premium price but had no lasting ability. We live in town and wanted to support a local business, we even were charged for delivery. We won't be going back. read more