yall i had such a great experience. broke my sunglasses and needed to get a pair in three days - no…read moreeyeglasses place in boone said that they'd be able to make them on time so i drove an hour to hickory for this eyemart, as they said they could have them ready within a day. with insurance i got my frames for free. ive never seen a price that low for the pair of prescription (and polarized) sunglasses i bought. misty was the one helping me out and she was so sweet and accommodating. not to mention - they had my sunglasses ready in less than twenty minutes! i literally had to ask misty a couple times if it would truly take twenty minutes because i've never had any pair of glasses ready in less than a week. beautiful quality - absolutely will be returning. cannot recommend this place enough

Lies concerning next day shipping... Ordered my glasses on the 14th, here we are on the 17th and…read morestill not shipped. Customer service is non existent. I do not recommend this company. Plenty of other alternatives

I went for standard eye exam for contact lenses. Various procedures were performed, none of which I…read morewas told would not be covered by my vision insurance. One procedure was NOT covered by my insurance (Dark Adaptation code 92284) and I was never told any procedures performed during my eye exam would not be covered by my vision insurance. I received a bill for this procedure, called Lifetime Eyecare receptionist to ask why I received a bill. She specifically said, 'it was part of my deductible'. I explained I have no vision deductible and I contacted my vision insurance who told me the procedure wasn't covered by my vision insurance. I then spoke with the office manager who said the procedure isn't covered by my vision insurance, it was covered under my medical insurance. Lifetime Eyecare does NOT have my medical insurance information and had the audacity to tell me that the procedure wasn't paid because I have a medical deductible. No one at that office ever told me that my vision insurance would not cover a procedure they performed during my exam. No one. They also never once told me a procedure would be covered under my medical insurance because Lifetime Eyecare doesn't have my medical insurance information, only my vision insurance information. I was deceived, I was lied to multiple times. Lifetime is charging exorbitant prices for procedures compared to other optometrists and Vision Centers in the Catawba County area. They charged me more than the cost of my copays, performed a procedure and never told me it would not be covered by my vision insurance, and outright lied to me about a deductible for my medical insurance which they have no information about because I never gave them my medical insurance information. Lifetime Eyecare will gouge you for every penny they can by charging for unnecessary procedures costing exorbitant, out of pocket costs. Completely incompetent office staff.

Outstanding eyecare and service. Dr. Bandy is the best and his staff are always willing to help.read more

Treasure's vision is THE place to go to get glasses. The customer service is unmatched. Treasure is…read morea true treasure! Very friendly place to go! Great selection of frames, great service, what else can be said???

It's hard to believe that a small town like Hickory has a store like Treasure's. Selection that is…read moreunbelievable. Customer service that just keeps on keeping on. If you have a problem seeing, it's probably because your glasses weren't adjusted correctly. Take yourself to Treasures! You deserve the best

Not too bad. The lab did break my daughter's glasses. Some employees are nice and some are a little…read moredistracted. Dr Phebus is nice.

Took 6 weeks or more to get my glasses and had them not even 2 months and they started falling…read moreapart. Took them back and now they have to order me a new pair.

Worst customer service I've ever had along with a horrible product lens are the worst ones I've…read moreever used

Really exceptional service! Very accommodating and helpful in every way and then some. They really…read morego above and beyond at this location. The eye exam place right next to them isn't apart of lens crafters. So if you get bad service from them it's not lens craters fault. Was really happy with the experience as a whole here!

The workers are nice but the place is operated different from any other optical store I've been to…read more it takes forever to get your order if you have to get lenses sent off. Tbh it's not that cost effective.

My son visited this office for a routine eye exam and glasses. Lyme the office manager was the…read moreabsolute best at accommodating all his optical needs. This office is very affordable and and offers a great variety of frames.

Need to have more availability to see patients. All 3 locations are booked until mid October. I've…read morebeen an established patients for years. I will need to find a different practice.

Great service, hard to get an appointment but worth the wait. Very thorough on checking eye…read morecondition.

I have visited Graystone Eye Center twice in Hickory and once in North Wilkesboro. Each time, the…read morestaff was courteous, attentive, and genuinely listened to my concerns. When I chose to cancel my surgery--after paying in full--the team was completely understanding and never pressured me. A year later, I realized their original diagnosis was accurate, and I have now rescheduled my surgery with full confidence in their care.

This visit was much better than the last 2 visit which were terrible. Also I have left several…read moremessages for Victoria Freeman Appt Supervisor Graystone 8283222050 Ext 6835 She is pitiful. No response

I have been coming to Viewmont Eye for years. The staff has always been very accommodating, and Dr…read more King is very trustworthy as well as thorough in eye exams. Recommend!!

The two stars in my review are solely for the lady who did my routine eye check up and Dr. King…read more Besides these, I have never felt so unwelcomed somewhere! The front desk staff were disgusting. As a front desk manager at a country club, seeing the way 50+ year olds acted towards customers would get anyone fired in a second. Very, very unprofessional and uncalled for behavior.

I have wanted eye surgery to correct my vision for quite a while now. As the cost was no longer…read moreholding me back, I decided to book a consultation here. During the consultation, the staff ran a plethora of test on my eyes to get a baseline and determine my eligibility. After, Dr. Nunnery came in and informed me which options I had for vision correction. I was still very much nervous, mostly due to my own fears, so I decided to give it a week or so to think about. I ended calling back and booking the appointment for PRK. I went in about a month later for the surgery. Due to some technical difficulties, the staff ask me to return the next day for the surgery. I went back the next day, and they performed the procedure. The team went above and beyond to ease my nerves. The surgery was only about 20 minutes in total and as I rose from the chair, my vision was almost perfect. The couple days after PRK are miserable as the healing process begins, but I was supplied with plenty of prescriptions, gear, and guidance to ease the process. There also were a few checkups during this period to ensure the process is going smoothly. It's about a month after my surgery and I am so happy with the decision. My vision is great, and the cost of about $6000 was worth every dollar. Dr. Nunnery is a professional in his craft and is a personable individual throughout the entire process. The rest of the staff is just as kind and ensured I had as seamless an experience possible.

Great experience getting EVO ICL here. Got me in quickly for a consultation and got my procedure…read moredone the same month! Great customer service from all staff!