This is for the new sound hearing in Surprise Arizona... I guess the product is good. The staff is nice and friendly clean atmosphere, although I hope you're ready to wait a while it took me 2 months to get mine, and since day one one of them didn't fit right, I can't wear it. II notified them it's been now almost a month and no response. Well I did receive one response but I was on the line and said I would call right back, but when I did, no response again, only the answering machine that says only leave one message that was a month ago. They've never answered the phone, you always have to leave a message and hope they get back with you because you can't leave a second message, per their answering machine message. read more