We have a wonderful aide named Juicy she is amazing,kind,caring…read more My dad could not be happier she does everything she's asked to do while making my Dad her Priority while watching his safety at all times. She is that one of a kind worker that you can only hope for and is an asset to this company I think her heart is bigger then she realizes. God Bless you Juicy for goung above and beyond for my dad John and Kim

Very disappointed. Very inconsistent with different staffing handling my Aunts case and not having…read moreconsistency. Frequent last minute calls to cancel.

This is premier care. The whole office is friendly and they are really there for you. They actually…read moreare very invested in their patients and are able to spend time with you going over testing results and answering questions. If I could give 10 stars I would

I was going there for about 8 months. I was told I missed an appointment and owed $50. I write…read moreeverything in my calendar. They would not give me another appointment and I was not allowed to speak with Dr. Morse. Not the way to conduct business! Great Dr. Bad staff!

Dr. Michel Jean-Baptiste is an outstanding psychiatrist and incredibly knowledgeable. Also great…read moreknowledge with my condition of bipolar disorder. Good listener and I feel like I get good therapy. I had less success with others in the practice including Maria Merola, APRN. It's very important to have the right doctor. And I have to knock the practice down a star because they can be difficult to reach at times and you usually can't leave a message with the answering service. This has been frustrating at times. But Dr. Jean-Baptiste is excellent.

Dr. Michele Jean-Baptiste has been my Psychiartist for well over a decade. When he met me, I had…read morebeen misdiagnosed for many years, and I was extremely ill. Dr. JB, as I fondly call him, was the most thorough, empathetic, and trustworthy Psychiatrist I had ever met. He had a complete neurological work-up completed on me to rule out any physical causes of my symptoms. He spent a great deal of time with me, asking questions no one had asked before. Then, he met with my husband and I to share the results. He explained my diagnosis, and said it would be very difficult to determine which treatment plan would work, and that we'd have to make adjustments to that plan for the rest of my life. He promised that if I didn't give up on him, he wouldn't give up on me. And he meant it. All these years later, although I am now disabled, I live a much more stable life, because I've learned what I must do, and what I must avoid to stay as well as possible. Dr. JB partners with my Dialectical Behavioral Therapy (DBT) Therapist, and also works with my other specialists. He knows my needs. He has shown my family a great deal of support as well. I highly recommend him for anyone with a mental illness. If you are willing to work hard toward recovery, you will find he will work equally as hard to assist you in every way he possibly can.

I was very happy with the way they treated my mother with kindness and respect…read more Beautiful outside as well as inside. Wonderful and thoughtful nurses. Art Exhibitions. Great medical care. Social services were on point with great attention to details. I recommend this place highly.

My mother stayed at Hancock Hall for about 2 and a half years until she passed recently. The staff…read moreat Hancock Hall was incredibly loving, caring and seemed to genuinely enjoy their jobs and working with elderly patients. They kept in excellent contact with our family throughout her stay, and my mother was very content there. The facility itself was always clean (no typical institutional smell) and they stayed on top of medications, kept her engaged with activities, and closely monitored and assisted with her food. Aside from that, during Covid, the steps they took and the frequent communication with families was exemplary. We could not have asked for more for our mother. Kudos and a big thank you to you and your wonderful staff.

I can't imagine going through my pregnancy without Colleen. She is compassionate, unbelievably…read moresupportive, and highly knowledgeable. From the moment we hired her, she sent over so much information that helped guide me throughout the rest of the pregnancy. Each week she has an optional support group offered for you to check in and ask questions about where you are and what you are feeling. It was fantastic hearing what other pregnant folks were experiencing at different stages to get a head start preparing. This is so clearly Colleen's passion and my husband and I felt at ease from the moment we met her. I'm so grateful for all she did to help me throughout this incredible journey. We love you Colleen!!

When my husband and I found out we were pregnant, we felt uninformed about the birthing process and…read moreonly knew what most deem a "normal" hospital delivery. We have heard of women giving birth unmedicated and wanted to learn more about our options. We reached out to Colleen for support after she came recommended from a work colleague and friend. Upon an initial virtual visit with Colleen, we immediately felt a sense of comfort and empowerment. She supplied us with a plethora of resources to grow our knowledge of evidence-based births that contradicted much of the "mainstream" information that we have received. Colleen guided us in four major ways. The first was to set a foundation to prepare us for the birth of our daughter. She introduced us to Evidence Based Births, Hypnobirthing, Spinning Babies, and other holistic approaches to prepare for labor. She met with us in person to understand our goals, teach birthing techniques and baby basics class! Second, Colleen supported my emotional needs. I am naturally an anxious individual and seek feelings of security in my experiences and with whom I meet. My trust and confidence in Colleen only grew over the course of my pregnancy. She was always accessible when I had a question or needed reassurance. Not only did she answer my questions, but she provided us with articles, links and/or resources. Additionally, her prenatal and postnatal groups fostered a sense of community among the women with whom she works. Third, Colleen helped make the labor and delivery of our daughter what we imagined. Colleen was in contact with my husband from the beginning of my labor to guide us through every step. When she arrived, my husband said I bolted straight for her! Both my husband and I were overall more relaxed and comfortable knowing Colleen was there. She is highly knowledgeable about techniques to help women through surges and deliver without an epidural. She helped us advocate for the experience we envisioned by expressing my birth plan to then nurses when I was unable to do so. I genuinely believe I may not have been successful in my goal of an unmedicated birth without Colleen. Finally, Colleen supported us in the fourth trimester, which many do not hear about or prepare for. She visited with us and discussed my experience giving birth. I almost gave up on breastfeeding more times than I can count. Colleen made me feel like whatever decision I chose regarding breastfeeding was OK and provided encouragement to help me continue as well. She was 100% right to wait until the 3-week mark! I am still breastfeeding now and have successfully started feeding a bottle (with Colleen's suggestions to ensure she wouldn't reject breastfeeding). Colleen also provides an additional service of encapsulating placentas, which we elected to do. I can honestly say I initially did not believe I would feel a difference when taking the pills, but I felt more energized and more emotionally regulated when taking them (opposed to missing a dose). I can say that I appreciate Colleen and what she has done to support us more than she will ever know! While I have known Colleen for about a year, I feel as though I will have a connection with her for life! If my husband and I have more children, there is not doubt Colleen will be present for their births as well.

My husband and I have both of my parents plus his Father all living at Spring Meadows. They've all…read morebeen there several years now, and it's been a great place for the 3 of them to live. My Father in law has an apartment in Independent Living while both of my parents now live in the Memory Care unit. So we've experienced two different levels of need based care. I've found that the Spring Meadows staffers are very good. The nurses, the aids and even dining room staff really seem to care about the residents and try to make the difference to keep them engaged and make sure they're well cared for. I'll also add that the office staff and the general manager coordinate very well with us, the family members, to help with the details involved of having an aging parent who needs the assistance of this kind of facility. They are always helpful and respond promptly if I call with questions or requests. It's been a blessing to have my parents be able to live at Spring Meadows and get the good care that they need.

My parents have been residents at Spring Meadows for about two months and are very happy there…read more The facility is clean, the staff is kind and caring and there is a family atmosphere there. My parents enjoy the food as well as the activities which keep them busy. The nurses are collaborative and very helpful. George Dewey, marketing director, helped make the transition smooth for them and has really been instrumental in making it all happen. My sister and I feel very blessed to have found the perfect place for our parents to spend the last years of their lives!

When my grandmother fell and suddenly needed care at home, I felt overwhelmed and unsure where to…read moreturn. I reached out to several companies, but CareConnect immediately stood out with their kindness, responsiveness, and genuine concern. From the free life-alert system to overnight care and secure video access, they gave me peace of mind knowing my grandmother was safe and receiving the best care. I love how easy it is to communicate with staff through their portal--I always know what's happening and feel included in her care. CareConnect has been a true blessing to my family. They cared for my grandmother like she was their own, and I will forever be grateful.

had the pleasure of working with the team at care connect the staff are awesome. They took very…read moregood care of my grandfather when my family was in need of help. my experience with Care Connect was awesome and would recommend to anyone needing care for their family.