They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I can't say enough good things about Water Softener Nerds! Eric was absolutely excellent from start…read moreto finish. The customer service was top-notch--friendly, knowledgeable, and genuinely focused on making sure everything was right. Their responsiveness stood out as well--quick to answer questions and schedule the work.The install itself was fast, efficient, and done with care. Everything was explained clearly, and I felt confident I was in good hands the entire time. It's rare to find a company that checks all the boxes, but Water Softener Nerds truly does. Highly recommend them if you're in the San Antonio area and need a quality water softener installed! As for value, it was $150 less than the nearest competitor who couldn't get to it for several days. Third competitor was significantly higher.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

So far I am extremely pleased with the customer service, knowledgeable and kindness. Just moved to…read moreTexas on a property with a well. The iron level is high and when I reached out to them, I had a response the next day and an appointment the following day. Marc came out and was extremely helpful. They are coming this week to installation of the Iron removal system. Hope it all goes well. The cost is reasonable so I hope the service continues to be superb.

The people at Culligan in Kerrville are some of the most friendly, customer service oriented people…read moreI have ever met. Professional and excellent service, as well! My water softener is wonderful! It has helped to alleviate that white dishwasher mineral residue, and my water heater isn't breaking every 6-8 months like it used to due to lime build up. I am sure it is also better for my hair and clothes as well! I highly recommend this place and their services!

Super nice staff! I went in because I thought they sold water dispensers and I had lost the lid to…read moreone of mine. I intended to pay but they gave it to me for free. I had my two-gallon container with me so I filled up with their alkaline water. I will admit I don't ordinarily buy alkaline water; I'm not a "believer" or advocate for it. I wish they sold just really good filtered water in addition to alkaline water. I'm unlikely to become a regular customer. I just wanted to mention how kind their staff is. And as a note to the store owner - PLEASE sell regular filtered water. I would much rather fill up at your store than at the HEB outdoor water kiosk.

I have enjoyed my experiences at the Water Tree bringing great water into my home. It is wonderful…read moreto support a local family run and operated business. They always greet me with a warm smile and great conversation as they assist me with my water needs and other local treats, including Fredricksburg Farms air fresheners, which we pick out regularly!

Shout out to La'Shelbee for excellent customer service! I called to schedule an appointment for my…read moreKinetico water softener and explained my situation. She was very patient, attentive, and considerate. Even though she wasn't immediately familiar with what I was referring to, she took the time to get advice and made sure I got an appointment that fit my needs. Truly appreciated her professionalism--she was awesome!

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

We've had Charles out for the third time now and each time he's done an excellent job! He is…read moretimely, is fastidious and clean. All great things for a plumber. I would recommend Holloway and have you ask for Charles. You won't be disappointed.

Would give six stars if I could, had other estimates that were not as good and not explained good…read moreat all, going to spend five grand and got what i needed for approximately $850! Easy to talk to. Tobias was the estimater name. Very pleased

I was looking for water softening to be installed in my house and was completely confused by all…read morethe options. UV light? Carbon Filter? Reverse Osmosis? Say what? Jason was very responsive and very patient with all my questions and indecisiveness and walked me through all my questions and even made some calls to help me decide what I really needed vs. nice to haves. Installation was pretty quick and easy and we did have one issue post installation that was fixed right away. I would not hesitate to do business with South Texas Water solutions. The pricing was fair, the team is responsive, and I live my new system!

The cost was competitive. The install was punctual,…read morecompleted quickly and everything works exactly as it should. Very important, there were no high pressure sales pitches or gimmicky antics. Just call them and see what you think!

Our hybrid water heater kept tripping the circuit breaker while my husband was away on a hunting…read moretrip. Terry came quickly and spent over an hour troubleshooting the problem. Turns out, it was not the water heater at all, but a device installed by CPS as part of a energy saving program. Even though it wasn't necessarily part of his area of expertise, he really helped me out so that we could have hot water. He was professional and affordable. We will definitely use him again if the need arises.

From the owner: Licensed for 48 years, Steam showers, Water Softeners, Water Heaters, Water Treatment, Water…read moreTesting, UV lights, Well Tanks, and Pumps.