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Aqua-Man Water Conditioning

3.8 (25 reviews)
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Services - Aqua-Man Water Conditioning

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

Aqua-Man Water Conditioning Photos

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14 days ago

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2 days ago

We have used other water conditioning companies before and Aquaman has taken the lead. Good customer service. So far, no issues.

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6 months ago

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9 months ago

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4 years ago

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2 years ago

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3 years ago

Never had a water softening system. Aquaman and their team have made it easy to operate and understand.

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6 years ago

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7 years ago

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8 years ago

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11 years ago

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Review Highlights - Aqua-Man Water Conditioning

We recently had to replace our water softener that was installed in 2001 by Aqua-man Water Conditioning in Boerne, Texas.

Mentioned in 7 reviews

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Murray Service Company - Master Plumber and Owner of Murray Service Company in the office, with experienced Journeyman Plumber Matt B.

Murray Service Company

(5 reviews)

I'm extremely disappointed with this company's customer service after my installation. Prior to…read moreinstallation and before they received payment; the service was outstanding. They communicated with me daily and installed my new water softener without issue. However, the new unit was installed several inches forward from where the old one was placed, and it now blocks my ability to work on my workbench. I contacted the company, explained the situation, and asked if they could simply come back to correct their mistake. I even sent a photo showing exactly why it needed to be moved. I had always dealt with "Joshua", who is the manager and he was easy to talk to and seemed to get things done. I received the follow up call from "Joe", who Instead of taking responsibility, told me it would take three weeks for someone to come out and I would be charged $199 an hour for them to fix their own error. Rather than acknowledging an obvious oversight, they chose to shift blame and offer excuses. I requested a supervisor call me, and I have yet to receive any follow-up. Good companies stand behind their work; this one clearly does not. Their lack of professionalism, poor communication, and refusal to make things right is a stark contrast to the customer service I received before payment. I will not be using their services again, and I strongly recommend others look elsewhere for a company that values its customers and takes pride in doing the job correctly.

Disappointed in Murrary Services - Do not provide them with a credit card unless you are okay with…read moreit being charged without your permission. Murray Services was working on two jobs for me - plumbing hookups and trim in a small apartment. First Job - half the payment was due up front which I paid via a credit card. When the job was complete, I asked Felicia if I could pay with a check. She did not want me to pay with a check and instantly charged my credit card that she stored on file without my permission. Second job was initially a $900 trim that became an $1800 after a few very minor adjustments. The job was done quickly, and I received a call from Josh that the job was complete, and payment was due immediately. I was out of town at this time and told him my wife would be home soon to confirm the job was complete and to write him a check for the work. Josh claimed my wife had confirmed the job was complete (my wife was not even home at this time) and refused to wait for my wife to write a check later that day. Josh and Felicia became aggressive about receiving payment that instant, which resulted in Felicia instantly charging my credit card for the full amount without my approval. When I got home a couple days later, the job was far from complete. Now Josh Murray will not return my calls or text to come out and finish the work. Josh's contracts say money is due upon completion, but the work is still not complete, and he has already paid himself in full with my credit card he stored on file without authorization.

Aqua-Man Water Conditioning - waterpurification - Updated May 2026

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