Excellent customer service! Very friendly and helpful staff who didn't pressure me or 'mansplain'…read moreanything to me (I am female,) but let me just get my stuff. Also, they bag their items in 100% recycled paper bags that are, in turn, recyclable. As a mom who is concerned about the planet, I appreciated this!

From the owner: Hardware, Lumber, Building Materials, Whole House Packages, Deck and Docks, Paint, Windows and…read moreDoors

Bought this 9' Greensboro Tree @ lowes in Newberry S.C. on 10/26/25, unboxed it on 12/1/2025 and…read moreput it up. Beautiful Tree in side of 3 days the lights that come with it , attached to it with a control box on it decided to go from steady on to a constant blinking. My wife cannot handle the constant blinking and it actually annoyed me as well. As you can see the Tree is fully decorated and with all the work that went into it we decided to add some lights to it and not use the attached lights and return it when we took it down. Probably should have made a call but we didn't, just assumed we could return it. Probably should have known we couldn't but we never return anything. You would think you spend nearly $300 after sales tax on something and it doesnt work you should be able to return it. Lowes allows no Holiday items returned after the Holiday. I understand that but when something fails after three days of use. I use to come here all the time, unless they make this right I will never be back. My wife is the project queen. If anyone else bought this Tree and had similar issues please share. The response was anywhere from i just work here to that's our policy with no consideration of the inferior product.

Don't think about using your Lowes store app to check the prices. Scanned the price of a 2x10x16…read moretreated lumber which was $27.19 but at the register it came up $29+. Rescanned it twice at the register in front of the cashier's and the barcode showed $27.19. They called the lumber associate and he scanned the store register showing a higher price $29+. My issue is why have a store app stating one price only to out at the register it is a higher price.

I walked in midday, made eye contact with the young associate standing on the floor because I…read moreneeded help, and he looked away. So I had to approach him to tell him what I needed, which also required accessories but, instead of this guy being proactive and helpful, he acted irritated that he had to keep escorting me to aisles to get what I needed. Upon checkout, there was no "thank you" or "come again." This is the last time I will go to this Ace.

The most quaint hardware store since the old hardware store in 5 Points. The store is super clean,…read morefully stocked with anything you would ever need. Yard equipment, house equipment, Yetis, even Tide laundry sticks. The people who work there are so personalable, and very knowledgeable about every item in the store. If the item is not there they will also help you track it at another location.

My husband just got back from this store and came straight to me and said, "Please go to yelp and…read moregive Miss Kim and exceptional review." He continued to tell me why. She greeted he and my son immediately and asked if she could help them. Despite the fact that her expertise was lawn and garden, she was very knowledgeable and knew where everything was. From start to finish! He left the house in a rotten mood and came home all smiles. My husband was/is very impressed! You have found yourself a new customer and yes, we will highly recommend you. Thank you!

From the owner: Small hometown store with big city selections!read more

A wonderful, well staffed and well stocked community hardware store. The staff is well trained and…read moreextremely helpful. This store is all about the community and service, thereto

Good store with helpful, friendly people and service. The earlier reviews trashing this business…read moreover masking (which was complete unscientific stupidity) should not deter from shopping here. Big box stores don't compare.