After receiving a text that my prescription was ready rude girl at prescription counter said she…read moredidn't have it and refused to look it up and asked me to get in another line to drop off the prescription??? I've been coming here for years never anything like this. This person was young rude and completely disrespectful skinny short dark skinned girl. Really disappointed CVS you just lost a customer

Tyler and his employees are extremely rude and dismissive and lazy. Im a disabled person who has to…read moreuse insurance for rides and they need to be scheduled. I explained this to the pharmacist, Tyler and he refused to take my insurance information over the phone. He kept saying I was required to do this in person. I was in tears because this was impossible for me and I needed my medication. I contacted customer service but they were closed so I called another CVS and that pharmacist was happy to help. This man is discriminatory and has a very nasty attitude. Legal action is coming.

This is about the Walgreens pharmacy at 6118 St. Andrews Road…read more The pharmacy closed without notice or explanation on Sept 26 -- and left me without needed medications. Made me miss the first three doses of antibiotics my doctor ordered, and I had no pain meds to get me through the night. BACKGROUND DETAILS: I had oral surgery that day in the late morning and my dentist said she would call in three prescriptions (antibiotic, special mouthwash to prevent infection, and medication for pain). I usually get an automated text from Walgreens alerting me that my prescription is ready for pickup. No texts. I called around 4 pm and got a recorded message that the pharmacy was closed. (Their posted hours are 9 am to 6 pm.) I called back and asked for the store manager. Got a woman (not the regular manager) who told me that the pharmacy would be open the next day at 9. No "How can I help?" No "Sorry for the inconvenience." I wasn't able to find out whether they had even received the prescription order, and it was too late to contact my dentist to ask her to send it to a different pharmacy. I did not receive a text message that next morning, so I called at about 11 am. I gave up after waiting on hold for 10 minutes and went to the store. The "fill-in" pharmacist (nice lady) found the prescription but had not begun to fill it. She said she didn't know why the pharmacy had been closed. She said my prescriptions would be ready in 15 minutes. I decided to run errands. Received a text message at 1 pm saying they were ready for pick-up. This is the second time in six months that there has been a significant problem with getting an urgently needed prescription filled. I tried to fill out their customer satisfaction survey online but got repeated warnings that the connection wasn't private. Tried calling the phone number provided for the survey and got cut off halfway through my complaint. Everything about this experience was negative. I will be switching to CVS for my prescription needs.

Tried to get a Covid vaccine but was told incorrectly, that I needed a prescription but I'm 72…read moreyears old. They are wrong. I've already got verification from CVS that I can go there and get my vaccination without a prescription. Also, this Walgreens doesn't always have in stock what is advertised as on sale in their weekly sales advertising. Beware.

Amazing Bakery!!! Let me say it again - Best Bakery around and shocking to find it in a…read moresupermarket! Called area bakery's for a birthday cake only to find they all had to be preordered. Manager at the Dollar Tree recommended this Publix and I'm glad he did! Picked up an AWESOME HAZELNUT CHOCOLATE CAKE on which they put a festive Happy Birthday sign. I will be racing back for Mother's Day to try one of their sensational fruit cakes!

Pernell sliced up beef jerky to perfection for me my smoker. Perfect grain and thin cut. Service…read moreabove and beyond thank you.

If I could give ZERO stars, I would!! The Walgreens pharmacy in Irmo has the rudest pharmacy tech…read more Every time i get a prescription filled, she makes you feel like you are bothering her. Even when I call the pharmacy I know it's her on the phone because of her nasty attitude. If you hate your job that much, maybe working in customer service isn't for you. Time to find another pharmacy.

I go here because of the convenience. Every single time I go through the drive-through to pick up…read moremy prescription they are so rude. I just don't understand it. It's not just one person it's every person that we deal with in the pharmacy. I'm actively searching for a new place to get my prescriptions filled. I wish tricare would've stayed with CVS

April was an angel the other day. She helped me so much after going to another CVS and walking out…read more She was kind and helpful.

Asked pharmacist to re-ring something she just voided. She whined the entire 30 secs it took. Have…read moreencountered her before, not professional and unpleasant. i hope someone other than her reads this.

I cannot emphasize enough how great this pharmacy/minute clinic was about going above and beyond…read morefor my needs when I visited. Kimberly was fantastic and I appreciate her help with everything. Recommend this pharmacy and these kind people!!

The pharmacy has a new system where customers type their name in. When it was time to pick up my…read moremedication, the technician walked up without speaking, greeting, or identifying herself, and announced, "Whoever is at this register, your medicine is ready." I had to confirm that she was referring to me. When I addressed the issue, she attempted to justify calling me "whoever." That is dismissive and unprofessional, especially in a healthcare setting. New systems do not replace basic customer service, courtesy, or respect. Staff should properly address patients and wear identification. Please do better.

Needed to get a wheelchair (rental) and a toilet seat with safety bars for a recent post surgery…read moreperiod. The staff were excellent and much more helpful than another local supplier. They have a good selection and supply of needed aids. Highly recommend this store!

The medical equipment lady named Julie was very unfriendly she put a customer that came in after us…read morebefore us we had been waiting then he came in she helped him ,she didn't seem to want to help us....the pharmacy cashier helped us with information an was very friendly. Thank you

I get great service from Kroger Pharmacy in Irmo. My prescription is always ready on time and…read morecorrectly filled. They may need a little more lead time than other pharmacies and there are usually two or three people ahead of me when I arrive. That just means they have other satisfied customers. I first went there because of lower prices than my other store. Be sure to ask about Good Rx.

If you're expecting to pick up a prescription here, expect to wait 45-50 minutes. The pharmacy…read morestaff is literally slower than paint drying.

Steven was the manager on duty today. Please explain to me why on a Sunday, you only have two…read moreregisters open? Why is there no back up cashiers. Literally was in line 30 min. Why was your priority to get carts from outside than to get your customers in and out of the store quickly ? This is a common issue with this store. To many chiefs not enough Indians. I usually don't complain. But to see carts getting collected by 2 of their cashiers while the lines were half way down your isles. The manager didn't come out, didn't jump on a register. I'm sorry but I think it's time to go back to the basics and re learn what customer service is, and priorities.

Been shopping at this store for about 5 years, it's very convenient. Always clean, and usually not…read morecrowded. Get and MVP card and link your phone number to it, then if you lose the card it's no big deal. Link the MVP card to an online account and they'll send you free items (like bread, milk, bananas) fairly often. They send me coupons on things I buy most frequently.