This location has lost their mind and they price many items above or double the retail price. The…read morestore looks like a junk pile and they wonder why the inventory does not sell. They really think they are doing you a favor by charging $19.95 for house slippers. Most of the items should be discarded in the trash. They think people are stupid when the double the price and then give you a 50% discount on sale day and even then the half price amount is the retail price you could buy the same item brand new at Ross. This place will close soon. Goodwill reported a record breaking 7 billion dollars of income last year and pays some of the disabled workers as little as little as $1.00 per hour. They should be ashamed as goodwill is supposed to help those in need and not get things for free and then take advantage of the very people they are entrusted to serve. Shameful, Shameful, Shameful.

I've been to this Goodwill several times over the past two years, and have found nothing but…read moreoverpriced junk. True junk; broken toys, cracked and badly chipped dishes, small Dollar Store vases priced at $3, ratty clothing, shoes that are fit for a landfill, non-stick pans badly scratched and unsafe for use, holiday decorations that are faded and missing pieces. I will no longer waste my time in this store, nor should you.

Prices were not great and the people were unfriendly. They had lots of merchandise but a lot of…read moreIt was not in good shape but a wonderful cause. I hope they get better in the future

This place is great and I can never walk out empty handed the staff is great and they have a…read morepretty decent men's section which my hubby is thrilled about

What a shop! I have spent several wads and cannot wait to go again!…read more One of the Best consignment stores around!

i was in the store and was looking around, first time in. I was quite turned off by a reaction on…read moreof the workers had to a lady who said she couldn't justify paying almost retail for a 2nd hand skirt. While I was looking around I did notice several outdated and retired handbags that was way over priced. For my first and last visit in I was not impressed. The girl behind the counter could barely get off her chair, rude for someone coming in. Just no smiles and juts overall an unfriendliness vibe in the store. I won't be back!

Excellent customer service. High quality products. The ability to get custom made wedding guest…read moreattire is great.

Binn's does have some beautiful clothes, however you have to get beyond the incredibility rude…read moresales staff. they follow you around, like your not going to notice, then when you look to them for assistance, they all but disappear, or act like they will get some dreaded illness from talking with you. I use to shop there and the staff was always helpful, not so much anymore. I'd rather go with out than have someone look down their high brow nose at the very people that make their pay check, something these people seem to have forgotten.

The selection was interesting. Looks like it has some items of value to choose from. Tuesday is…read morediscount day. The service looked good although full disclosure, we didn't buy anything.

So there are some things to find in here and I almost always come out with something. I used to…read morethink their pricing was fair-usually more than Goodwill BUT the money actually goes to the children's hospital so I'm okay with that. However, today I noticed the pricing for some things was wild. $70.00 dollars for something that online sells for $90 at retail seems high as this is still a thrift store and not consignment or considered boutique. I still think they are worth a look with the understanding that pricing can be off.

One of the nicest consignment stores I have experienced. The shop is inviting and the owner is…read morefriendly and welcoming. Highly recommend a visit you won't forget the experience.

I have been shopping at this store for over a year, and the service I receive is still exemplary…read more Sale staff (Ms. Janice) is very professional, listens to what your needs are and provides service with a smile; not only to me, but to other customers as well.

This store is chockfull of quality goods from a variety of makers. It's in a great location on…read moreRichmond Road and part of an overall local chain that I really like as a whole. I just wish that the folks working were more efficient and friendlier. I don't love that they take the tags off when you buy things. I know that's their process and it's all final sale anyway, but it'd be ideal to have an itemized breakdown. I thought the sweatshirt I was buying was $26 because it was situated in the same display as other sweatshirts that were $26 (display pictured). My fault for not taking note of the specific one I picked up, which was $38. The price difference felt a bit outrageous for the same brand of shirt and I had to email them to confirm the price. The line to check out took about 25 minutes. I am in my 30s, but I do have a bad back, so standing in place hurts. I listened as they gracefully apologized to all the older folks ahead of me, but they barely said a word to me when it was finally my turn, much less an apology for the excessive wait. I just wish that, being that it's nearly 2025, they'd consider a more efficient check-out system. I included that feedback in my email to them, though they didn't acknowledge it sadly. That would've been a great time to apologize and confirm that they will do a better job of treating guests equally regardless of appearance in the future. Five stars for the quality goods; one star for the service, but I'm rounding my review up to be kind.

I love Lazy Daisy's Richmond locations so I decided to check this one out while in town. Their…read morebuilding is beautiful but I felt like lacked alot of luster and merchandise that the other stores bring. My mother and I were the only ones shopping and the saleswoman did not greet us ask if we needed any help. While, thats not a must, good customer service can go a long way and this location was lagging far behind than some of their other locations.

I was interested in finding a coffee table and decided to try this shop. I entered and was greeted…read morewith a 'Hi'. I started looking but the shop lady didn't ask if she could help me. A couple minutes later 2 other ladies entered the store and were greeted and told that everything in the store was 20% off. I realize I was dressed from walking my dog and that these 2 ladies were dressed much nicer but the greeting and information I felt should have been consistent. 20% off everything is a big deal... I continued to look and then noticed signs on the floor warning about ripples. Not even one step later I felt a big give in the floor and even the heavy piece next to me moved. It was a bit scary to say the least. I was unable to find a coffee table and felt the store was a bit scattered. I was especially worried about the floors and afraid that things may sway or even fall... Not sure I will ever return to the shop. I hope the owner will fix the floors or find a better space to show the items..

I'm a fan of the unique and I believe bazaars are sent from heaven. I enjoyed being greeted by…read morestaff and sharing some laughter. I was truly impressed with the original items that were available. There were homemade pillows that were stitched with football team logos, jewelry, crystal dishes, porcelain dishes and so much more. I loved the ambiance and the items were reasonably priced.

The store was a beautiful local store marketing local vendors. All items were beautifully…read moredisplayed. Definitely will be back .