Terrible, I went in asking for a simple color change and my nail tech continued to be confused. After attempting to explain to her what I wanted the best I could she acted as if I was wrong, and proceeded to talk to her coworkers and again try to tell me I'm wrong for what I wanted. Then attempted to yell at me, and very rudely cut the nails off. I left very upset with my nails looking very bad I am upset I had to experience this. DO NOT GO TO THIS NAIL SHOP. read more

New York Nails & Spa - Nail Salons Near Me - Monaca, Pennsylvania

Went in for an overlay on my very short natural nails and April signaled my nail tech to charge me $40 i don't mind paying but I know an overlay (no tip) is not $40 especially when I only got clear polish , she's been overcharging since she got there I def won't go back unless she's gone read more

We had an appointment for three pedicures at 5 o clock. We didn't get in a chair until 6. They took other 'regulars' before us. When we finally started, there was one person who did our nails one by one. We didn't get done until 7:30. I will not be going back. They are getting two stars because my nails turned out nice and the employees were friendly. read more

POOR, POOR, POOR the nail tech did not do my cuticles and when I said something she became argumentative I will never go her again!!!!

Love this place!! They are always excited to try out new designs and techniques. There's always a lot of employees, so the wait time is short. Service is always good, and my nails always look amazing. It's my favorite place around! I can count on consistency! read more

I started going here to get my nails done... they pressured me into gel polish (cost $15 xtra) 3 days later the polish was chipped... when I went back to get them filled I refused the gel Polish and the tech got really mad and said that I went to a different nail salon ... ummmm ... so needless to say that was my last time there. Well my daughter still likes to get her eyebrows done there soooo we went this past Friday... the woman who sits all the way to the left did them (usually does a great job) when we left I looked at my daughter and her left eyebrow was not waxed on the end and it was really obvious.. so I took her back and asked her if she could fix it.. 1. She yelled at my daughter who is 15 2. When I went back to see what was going on she yelled at me... then she told my daughter GO GO GO... never will go back again read more

Probably the worst experience I've ever had with a nail salon. I went in and before he started to do my nails I wanted to confirm that he could do the design that I wanted and what the cost would be. He said he could and gave me a price. He went on cut my nails too short and made me bleed, and continued to file the sides and also made me bleed two more times, then proceeded to blame me for having sensitive nails. When it came to the design he was IN THE MIDDLE of do the design when all of a sudden he said he couldn't do the design he previously said that he could and now my nails were half painted. Instead of trying to fix them, he left them how they were. At the end, he proceeded to charge me $20 more than he previously said. I will never come back here again. read more

I wish I could give this place 0 stars. The customer service is ridiculous. Employees are ignorant. I spent 2 hours waiting to get my nails done, 2 employees for nails..? Then the woman started my nails walked away 16min later she came back , then started texting. Are you serious? My nails were supposed to be purple French tips. The woman painted the full nails whatever.. she's sloppy and in a rush. The first 3 nails came right off and the polish was so thick 3hrs later still tacky. I told her she could take her tips she made to pay for the shitty work she did. She said she could re do them in an hr. I was there 3hrs by this time , I have things to do so I couldn't wait for her to fuck off on her phone. I clearly said I wasn't paying $55 for something I didn't wAnt and surely not shitty work. I surely won't be back. Oh and she found me on Facebook and started running her mouth. Call the police and when they see my nails they'llaugh in your face LISA. -NEVER AGAIN! read more

Paid $50 for dip nails and manicure. They should've lasted 3-4 weeks. In 3 days my nails started to lift. Went in and instead of removing them and starting over the technician attempted to repair them. They were thick and awful. I was so disappointed. Within a week they again started to lift. Never EVER going there again! read more

1 and a half hours late (and counting) for an appt we scheduled a week ago (for Mother's Day). Will not be coming back.

Was super excited to try a new nail place since moving to the area; even took my 5 year old for her first visit...wish I could say I enjoyed it. Though the employees seemed to be nice they were very pushy about upgrading our polish to gel which was almost $10 more and for a 5 year old not important. I considered it for myself but then thought I'd hold off until my next visit which would be after two business trips I have in next two weeks. Glad I did because the guy rushed through my pedicure, left paint on skin in some areas which I asked to be taken off, smudged one of my nails and wasn't going to fix it...I had to ask him! When I went to check out I quickly learned they were charging me for two pedi's and mani's but I argued because for my daughter she didn't get a real pedi and they only painted her finger nails...again no real mani either. They did not budge much on the cost at all which I felt is ridiculous to charge that amount for fingers so small. They wouldn't even paint her nails with the polish she wanted because her nails where two small and it'd take more than two quotes for the glitter to be noticeable. Needless to say my daughter didn't really enjoy her experience either. Looks like we'll keep searching for a salon. Wouldn't recommend to anyone. If you have a fairly steady hand and a pumice stone you're better off doing the job yourself! read more

Stay clear of this salon! It is not worth the convenience of being in the mall. Minus one star for scorching hot water in the foot bath for the pedicure. Minus one star for the attitude when I asked for cold water to cool it down. He was downright mean when I took my feet out. Minus one star for the broken chair that I couldn't adjust the seat or the seat back. Minus one star for all the polish on the skin that he didn't wipe off. read more

Horrible customer service. Tell you one price then keep upping the price and the nails look like crap

Worst mani/pedi I ever had. They barely clean and clip. I went in with my future step daughter so we could enjoy getting our toes and nails done together. She is 8. They separated us even though they could have easily respected my numerous requests to sit near each other. We have gone to other salons that accommodated this request, but this place made it seem like a huge hassle. Since she was done first, they let a child sit alone near a mall entrance while I continually turned to check on her. read more

Worst pedicure ever. I took my 7 year old because she had been begging to get one in the teddy chair. We waited for an hour after being told 15 minutes. My water was ice cold. They leftbus sit another 30 minutes and a guy chise to do my daughter's nails first which I was fine with, but the boss told him he needed to do mine first. He threw a temper tantrum and dumped cold alcohol on my feet, painted my nails sloppy, and said I was done. The lady that did my daughter's nails did an ok job and spent about 10 minutes or so pampering her. Overall terrible experience and I would never go back. read more

My mother and I have been using this salon monthly, for the past 3 years. We both get acrylic nails and gel polish. I have been extremely happy with the service. We get great ideas from our nail people, and we enjoy every visit. read more

Rude Rude Rude! April was extremely rude and disrespectful for no reason as I was being extremely nice ti them.. But as soon as I walked In the door, April was Very Nasty!! In all of my years of Getting Pedicures, haves I ever received such disrespect and unprofessional service! She tried to upsale me on a pedicure and when I declined, she insulted me to my face. I could go on and on with the level of disrespect and humiliation that I received From this place , but I will end by saying, go to an establishment that appreciates you and your business, not one that treats you like an animal. This place does not even deserve the 1 star that I gave! read more

I came here on June 19th 2015 to get my nails done for my daughters wedding. I have a broken ankle and just had surgery on it 3 days prior to my visit here. The pedicure was first and since I was only getting one foot done due to the other one being in a cast I thought maybe they would cut me a little break in the price but instead I was charged EXTRA!!! He said I was being charged more because it was special treatment??? I thought he was joking but I was wrong. The one girl I was with had the same exact thing done that I did only she had both feet done. They charged her 32.00 and charged me 52.00 and did a horrible job!! I got the French tips and they were crooked and he left paint on my skin!! I was charged 20.00 more because my one foot was in a cast. He then proceeded to sit me at the nail table where I sat for at least 20 minutes before I spoke up and asked if he was going to do my manicure. He said he was busy doing other pedicures so he sent me to another lady to do my manicure after I paid him the 52.00 plus a 10.00 tip for my foot and hands. The lady did my manicure in ten minutes or less (so you can imagine what kind of a job she did) and charged me another 35.00. I told her I already tipped the man for my hands and feet and she said I needed to get it from him for her??? I told her it was partially her tip and if she wanted it she needed to get it from him. I have never had such a horrible experience at a nail salon in my life and needless to say I will never go back!! I paid a total of 97.00 to get my hands and 1 foot done and they were NOT done properly. It sickens me to know they can get away with stuff like this! This salon does not even deserve one star!! read more

So this isn't usually something I do .. but I want others to not have to experience what I did today. I was at the mall with My baby, and he fell asleep.. so I took advantage and decided to get a pedicure. Well.. April at New York nails in the beaver valley mall mom shamed me the entire time I was in there. I was told I was a bad mom for taking my child into a nail salon, and in my profession I should know better. And someone that stays at home with their kids let themselves go, and are weird. Also, I left with wet toes Bc "I need to get my kid out of their ASAP because my child was crying" when he was laughing hysterically because we were listening to Elmo. It's sad how many ppl mom shame and legit care what others are doing. Zane is a happy, healthy, super loud little guy.. it is so sad how other women can judge and belittle others. Save yourself some tears, and anger.. and avoid this place. Also.. the last time I I was in there another lady came in screaming at April because of her services, and how she was treated.. so apparently it's not just me. read more

I waited over an hour for my name to be called then an additional 30 min while my feet soaking. This is supposed to be a relaxing time but instead becomes stressful because it takes wayyyy too long. Appointment or no appointment it is the same. Very frustrating read more

Had my nails done for prom and when it was time to remove them I found out that they used a glue that was not approved by the department of cosmetology. It caused a lot of pain and nail damage. Never going to New York Nails AGAIN!!! read more

terrible !!!!! i received an infection after getting a pedicure for my birthday. went to med express ended up having to take antibiotics i confronted the manager and he swore up and down the infection didn't come from his shop. he told me i wore high heeled shoes (which i dont) and told me it was a splinter (i don't have wooden floors) i showed him my papers from med express and the antibiotics i was put on and he refused to reimburse me !!! horrible management i would never recommend this place to anyone ever again !!!!!!!!! learn how to take blame for something you or your employers have done !!! i now have a hate for this place simply because of what happened and how it was handled !!!! i hope this place shuts down like the rest of the stores in the mall !!!! if i were you i would never step foot in this establishment !!! read more

I will be looking for another salon for pedicures. This was the only place that I would ever go to, but today was the worst experience I have ever had with them. It has gone down hill drastically since they opened. They are rude. The water today was soo hot that I could not keep my feet it in and they turned red. We sat there for 30 min before someone came over to start our pedicures. Tony, who did my pedicure today, was rude. He rushed through the pedicure and was more concerned with looking at the clientel walking through the door. Today was a waste of my time and my money. The only reason for the 1 star, my niece enjoyed her first experience at having her first pedicure. read more

Stopped in on a whim because I had the remainder of a gift certificate in my purse and needed a quick mani. When I pulled out the gift card, the nail tech went to talk to the owner and then I was told it was expired. Even though I told the owner gift cards aren't legally allowed to expire, he wouldn't even honor part of it. I walked out and have told anyone I know who might go there, to never go again. Awful customer service. read more

worst experience(s) ever!! i went there today to get my eyebrows waxed. before I go on let me inform you that I have a more thicker eyebrow unlike a very thin one!! but that is just there shape, they aren't bushy or anything. but going on with my experience. okay so I walk in not thinking of what I was getting myself into!! the women was having a conversation while doing my eyebrows, hardly even looking down to see what she was doing to me!!! she had the scissors in her hands just cutting away!! when I looked in the mirror I hardly even saw any of my eyebrow left I was very upset!! but the thing is that she maybe she just went a little over board but they weren't even at all!! they were a MESS!! and I would of understood maybe if they had a bad day or something but this isn't the first time I've had a bad experience with this salon. I go to get acrylic nails just wanting a to get them painted.. but without even asking me they gave me gel, matte, and cut them very low!! so they expected me to pay them $60 which I did because i thought there was just a misunderstanding!! but that's not the case because I go again to get them filled and that's supposed to be $15!! I gave them a 50 and they took all of it!! so I said something and they said that I got them trimmed so that it was more expensive.. when I didn't even asked to get them trimmed!! read more