The food was delicious. If your a blue cheese person the 3 cheese is a must try. They cook the…read moreburger to how you like it. The Black Crioche bun went great with our burgers. They have about 5 of their own sauces at the table. I enjoyed the Relish Mayo sauce with my burger. My husband also enjoyed his Sunny burger. The fries were perfect. Crispy and salty how I like it. Very cool ambiance. Play some American music too. The staff speak English and were very friendly to us. Definitely coming back! I want to take a star away because I've came back twice and they didn't have any of their milkshakes or mojitos available that they advertised.

From the owner: Juanchis Burger es una hamburgueseria gourmet con un estilo " Hand Craft ". Todos nuestros…read moreproductos son recetas propias, desde la carne, el pan hasta cada uno de nuestras salsas.

Awesome burgers, and right next to the train station. It's a good reprise if you're looking for…read moresomething different from the usual Spanish cuisine. Everything here does have a Spanish zing to it though.

Great service and a humorous wait staff was the highlight of this restaurant…read more The la champion burger I ordered medium came well done and the charcoal taste was too heavy. It stayed with me for a few hours. The cheddar (switched from provolone), bacon and onions on the burger worked well together. I ended up wishing the cheddar was stronger and the arugula was non-existent. The highlight of it was the truffle sauce which blended with everything including the boiled potatoes and my wife's fries. Her sweet and a bit spicy Iberian pork was juicy, but the fries were a disappointment. They had too much crust and were a bit over done. Just to note the area this restaurant was located was almost as crowded as Time Square on New Year's Eve due to the Holidays, so they may have been busier than normal.

Good food, but the service left a lot to be desired. From the moment we sat, everything felt like a…read morerush job. We later found out they were in the middle of a shift change. It could have been smoother had they just communicated about it, but that did not happen. We eventually got someone to settle our check. The food was great. The Beef Low Loin was seasoned well, but slightly undercooked so the chew was hard to get through. The fries were light and crisp and overall good. The Homemade Brownie was delicious with the Butterscotch ice cream. I wish the brownie would have been hot; that would have put it over the top.

This place is amazing! Yes, it's a chain but that doesn't make a difference here in Spain. Although…read morea chain, because it's Spain, your experience can differ from restaurant to restaurant in not just quality but options as well. The burgers, wraps, and fries at this location are awesome! They have a daily menu that gets you a burger with fries and a drink around 14€. The staff is friendly and helpful and speak English if you need it. The atmosphere is dimly lit and warm in essence. Overall, this is a great fast-food, chain restaurant. If you find another one of these, go and try it out, but this one is verified legit.

After three weeks in Europe (and lots of our own cooking,) we were jonesing for a premium burger…read more Lots of local and chain options where we're staying in the Salamanca neighborhood, but the gorgeous posters we'd seen for Goiko sucked us in. Neither of us speak much Spanish, but we can greet and order food and always try to be polite and friendly. No chance here, as we got an immediate eye-roll and a pantomime point to a QR code for the English menu from our cold and rushed server, Anton. We took a while to enjoy the well-written menu, but we're hustled to order several times. When we were ready, our fairly clear (don't think I butchered " BB Queen Smash y cerveza Alhambra Reserva" too much,) prefer was met with more eyerolls, and we had to resort to finger-pointing the menu. Were not asked how we wanted our burgers cooked, but maybe that's just the way here. The food, as expected, was less appealing than the photos - not disagreeable, though. Tasty, to a degree, but crazy salty and Shoe-leather dry. All of that would be forgivable, but there are no excuses for the rudeness and unwelcoming service. 35 Euro for two burger, two beers and a water that showed up as a premium glass-bottle example with (apparently) no option for tap. About as expected for price. Stay away, they don't want you here.

I asked for a cheeseburger cooked medium. I'm a Spanish student (for 30years). I was clear about…read morehow I wanted my burger cooked. It came out as raw hamburger that had possibly passed by some kind of heat source. I brought it up to our waitperson who suddenly couldn't communicate in English or Spanish. I wrote the corporation a letter. Yeah, they don't speak that language either.

Terrible. They served raw burgers, not rare, blue. After taking them back to our hotel and…read morefiguring out the quality issue, we returned to fix the error, which they then were snarky about and proceeded to recook the burgers, removing all toppings and return to us. When checked again and they were still partially raw, missing toppings and half the portion. The experience was a prime example of terrible service. Truly awful. Over priced, terrible service, terrible cooks, and ripped off. The only compliment to them is the quality of ingredients. If the manager of this establishment is reading this; please retrain your cooks and staff to do better and know that raw ground beef is a health hazard, warrant of the restaurant being shut down, as well as to not to cheat the customer. When raw ground beef comes into contact with the machine for grinding it is heavily exposed to contamination via both the machine and after its grinding during the period of time it is held. There have been many instances of deaths from e coli due to raw ground beef in burgers. Do not support this establishment until they have resolved their lack of food safety, instead go to the other burger joint a block away called "Butchers".

The food was great, every person was so happy with their order and the appetizers were all very…read moregood. I got the gazpacho soup and it was the best I've had. We had to order dessert because we were so happy with our meals, and the dessert was worth stuffing ourselves for. The cheesecake and ice cream might also be the best I've had and I love cheesecake and order it a lot. Genesis was our waitress, she helped us with our English to Spanish translations and was so sweet all night. I loved the atmosphere and music too. It's nice dining but also casual and fun. Thanks!

Nightmare experience despite good location: Owner made a mistake in our reservation, did not…read moreapologize and was rude to my wife and guests, blaming us for his mistake (even raising his voice). Food was good but experience was ruined. Unreliable reservations, disrespectful owner.

We really enjoyed our meal here. They have a ton of seating. The service was actually some of the…read morebest we received while in Spain. They were friendly, fast and so helpful. The food was surprisingly delicious. The menu had a good number of options.

So..... we didn't feel like "VIPS" at this fast paced busy eatery. There was a loud din surrounds…read morethis place, but I must say the menu was expansive! Wally was trying his best, but it was very crowded so the service was a tad s l o w. We had a variety of entrees, I had the Cubano and it was quite tasty! We also had dumplings, the Benedict burger was pretty good, and nice wines. But the 2 desserts we wanted were out, the arroz con leche & the tortitas con nocilla (no fruit was to be had). I'd like to come back and see if the brunch will take this place up a notch, but for variety and decent grub, give this place a try! It took 4Eva to get the bill, I almost fell asleep in the booth! Zzzz

A Culinary Highlight on Calle de Atocha If you are looking…read morefor a standout meal in Madrid, the steak burger at Calle de Atocha 110 is an absolute must. From the moment you walk in, the atmosphere is clean and incredibly inviting, setting the stage for a top-tier dining experience. The service is exceptional; the staff demonstrates a deep understanding of their product and exactly how to serve it to maximize quality. I ordered the sliced steak, which was executed perfectly and cooked exactly to my specifications. It is rare to find such technical precision in a casual setting. The food is clearly freshly made, but the real surprise was the fries. They are easily the best I have seen in Madrid--perfectly golden and crisp. Between the high-quality meat and the attentive service, this spot stands out as a masterclass in hospitality. Highly recommended for anyone seeking a delicious, well-prepared

Teníamos una reservación confirmada, y aun así no fuimos atendidos. El mesero llamado Carlos estaba…read morevisiblemente estresado por la carga de trabajo y tuvo una actitud grosera y poco profesional. Llegó incluso a discutir con uno de nosotros por supuestos problemas de informática, algo que no tenía absolutamente nada que ver con nuestra reservación. En lugar de buscar una solución, la actitud fue defensiva y desagradable. La otra mesera que estaba presente tampoco mostró interés en ayudar. Sin duda, el peor servicio que hemos recibido en Madrid. No recomiendo este lugar en absoluto. Madrid está lleno de excelentes opciones para comer, con mejor atención y respeto al cliente. No pierdan su tiempo aquí.