Butty 1972 - you were very lucky to get a warm welcome. We have been to this restaurant four times now and, every time, we have been greeted by a miserable poe-faced woman who has made us feel that we are intruding. Last night, we were a family group of six (no kids - oldst aged 60, youngest 21) and this woman would have made Basil Fawlty's custiomer service look good. She ruined our night, which was unforgiveable as it was our daughter's birthday meal - whcih the old dragon would have realised as we all raised our glasses to say Happy Birthday.
We had to go and search for her when we wanted more drinks, she huffed and puffed when she served us and we were all far more polite to HER than she was to US. In fact her atitude was just downright rude.
We usually tip generously, but the only tip we left last night was to tell the grumpy old bat, on our way out, that she shold learn some customer service skills and maybe smile. No wonder we were the only people in the place last night!
This woman has marred every visit we have made to this restuarant and we have only gone back because the food was so good, but it wasn't THAT good last night and we definitely won't be going to the New World ever again. They should rename this place "The Moon" because, thanks to this rude, miserable woman, it has absolutely NO atmosphere. read more