Ordered a takeaway at 7pm last night and was told it would be delivered at 7.30-7.45.
8pm I chased the order to be told it was on its way.
8.20pm Chased again to be told it had just left and it was on its way.
9pm Rang to chase again to be told it had already been delivered, to which i confirmed this was not the case! I asked why they had lied to me before saying it was on its way when it wasn't to be told, we couldn't find your ticket If in doubt, always lie to the customer obviously!! She said she would ring back in 5 minutes.
9.30pm Rang to chase again, was told to come and pick it up
9.45pm Was rang to say they would be delivering it.
10pm Finally turned up and was told they were going to take £5.00 off!! I told them there was not a chance i was paying anything over £2.00 for the meal that had taken 3 hours. The delivery girl Hilary said she would ring her boss, however did a runner.
10.20pm Rang to ask whether i could expect to recieve the food this evening or not and was told to go away and they put the phone down on me.
11pm Angry and agressive Chinese man turned up shouting Take food, take food, don't say anything, just take it! Although we had already ordered from a different chinese.
DO NOT ORDER! Worst customer experience i have ever experienced.
DO NOT LET THEM GET AWAY WITH SUCH TERRIBLE SERVICE! read more