Everything about this company, from the call to the service to the end product with the carpet. I…read morewill definitely use them again!

Great service. He is on time and very personable. He took his time. Carpets look great and no…read morechemical smell. I would recommend this company to anyone.

Wasn't impressed when he pulled up in an old van. Very direct and condescending. Would not want…read moreto work with someone like that at all. And this is the response I get from him via text. Stay away!!! Your house smells like a giant animal turd be happy I even walked in the door. That was the lowest thing anyone's done to me in 33 years of working my business I hope everything turns to mold you deserve it.

Todd was called in to clean and paint . His employee flushed a cleaning rag down the toilet which…read morestopped our pump and flooded our basement. Carpet and floor tile were flooded. All he wanted to do was dry out the basement and not take out carpet. He was to move the appliances and wash floors. He didn't wash under appliances or walk in closet. When I questioned him he said he was done and not coming back and if I didn't pay him he was going to collections. This buisness was not professional. I would not recommend this business. Do not use this company.

Best thing John was on time, after that downhill. Never introduced himself. Came in the house and…read morejust started flipping lights on/off and started moving things. Put his phone and other things just anywhere. Did not communicate at all. We found a broken tv antenna cable after he left that my husband had to fix. Used our water faucet outside, didn't know he did that because he did not communicate with us. After trying to sell us his chemicals and taking our payment for services he just left. Not a good bye, are you satisfied, nothing. And he left these little grey sponge blocks, don't know what they were for. My husband's bowling ball was in the middle of our memory foam bed. No customer service or courtesy at all from this guy. I let this man into my house, he should be respectful. Before going to bed our carpet were still very wet. We had opened all window & doors with ceiling fans on since John left. The next morning carpet felt crunchy, not soft like it was. But the worst part I awoke to a wet dog smell. The whole house smelt terrible! I will have to hire someone else to re-clean my carpets. More expense. I will NOT be using this company again. Poor customer service. Filled out email survey sent to me immediately after payment. Called 1-888-637-9842. No respones. BEWARE!

Stanley Steemer (Ward Management Services dba) in Green Bay, recently cleaned carpets in a living…read moreroom and hallway and was supposed to use deodorizer. When I entered the place, it looked like they did not do a good job and smelled like pet. I re-cleaned myself and took pictures of the dirty water and will attach here. I contacted them twice and sent them my pictures and received no response. I suggest you go elsewhere if you want a clean carpet.

They sent two young girls who seemed not to know how to clean. They wiped around the edges on…read morebathroom cabinets, vacuumed throw rugs but didn't clean floor around them. Didn't move kitchen trash can to clean behind it. Did a good job on carpet. Gave them a good evaluation until I started looking deeper. Alex was defensive when I called to complain, "Well, it was their first time." Will not use this agency again.

I was super hopeful that they would do a good job, I am so disappointed…read more I was quoted for 3.5-4hrs, which after they charged me $150 over the quoted without communicating that. It needed a deep clean. I was told that a person was taking a break and eating a sandwich on my front steps, I am all for people taking a break, but the work was not done well at all. The person was extremely rude when I reached out about disappointment of the work and sent photos. Not done/not done well: Porch-wood floors not cleaned shower toilet, the bowl wasn't even done well wood floors-didn't even look like they tired -ceilings-cobwebs in corners -one of the bedrooms nothing was done -threw away a curtain that was in good shape Done well: vacuum stairs vacuum a small rug on porch Kitchen-fridge, stove and sink(but had a monster and a bag of candy that was gone) I am so disappointed about how poorly this job was done. They couldn't do one room all the way done, and done well.

Customer service is greatly lacking professionalism. Cleaning was below standard in my experience…read morewith other companies. Would not recommend.

We've used Team Clean on a few occasions and they always do a great job for a reasonable price. The…read morepeople on the phone are always sweet and responsive. We've recommended them to friends and they have used them as well!