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    Mold remediation

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    Stanley Steemer - bucket from carpet machine showing dirty water from my re-cleaning

    Stanley Steemer

    (10 reviews)

    Best thing John was on time, after that downhill. Never introduced himself. Came in the house and…read morejust started flipping lights on/off and started moving things. Put his phone and other things just anywhere. Did not communicate at all. We found a broken tv antenna cable after he left that my husband had to fix. Used our water faucet outside, didn't know he did that because he did not communicate with us. After trying to sell us his chemicals and taking our payment for services he just left. Not a good bye, are you satisfied, nothing. And he left these little grey sponge blocks, don't know what they were for. My husband's bowling ball was in the middle of our memory foam bed. No customer service or courtesy at all from this guy. I let this man into my house, he should be respectful. Before going to bed our carpet were still very wet. We had opened all window & doors with ceiling fans on since John left. The next morning carpet felt crunchy, not soft like it was. But the worst part I awoke to a wet dog smell. The whole house smelt terrible! I will have to hire someone else to re-clean my carpets. More expense. I will NOT be using this company again. Poor customer service. Filled out email survey sent to me immediately after payment. Called 1-888-637-9842. No respones. BEWARE!

    Stanley Steemer (Ward Management Services dba) in Green Bay, recently cleaned carpets in a living…read moreroom and hallway and was supposed to use deodorizer. When I entered the place, it looked like they did not do a good job and smelled like pet. I re-cleaned myself and took pictures of the dirty water and will attach here. I contacted them twice and sent them my pictures and received no response. I suggest you go elsewhere if you want a clean carpet.

    Van's Heating and Cooling

    Van's Heating and Cooling

    (1 review)

    Incredibly disappointed…read more I've used Van's for more than a decade, purchasing not one but TWO furnaces from them in the past 10 years. Today one of my tenants (out of state) contacted me to let me know that the furnace was out, so I used Van's once again to repair the issue. When the Van's rep called she informed me that there was a $150 diagnostic fee in addition to the repair bill. I questioned this, as a diagnosis typically takes 5 - 10 minutes to complete, and when a customer has the work performed to complete the repair the diagnostic fee is usually waived. Not for Van's. They want EVERY. LAST. DIME. that they can get out of you. I then pointed out that I purchased two furnaces from them in the past 10 years and was planning on calling them again - not only for repairs such as the one they were completing now, but also for future purchases. I asked if I would be eligible for a "small discount". Van's denied the discount. Apparently they have no value for repeat customers who purchase multiple units from them. I then asked if they offered a military discount, looking to save maybe 5% - 10%, especially since I was already paying for a diagnostic fee on top of a repair. They still said "no", even though they "did" offer a military discount. The reason? I didn't "reside" at the property (again, a rental). Unbelievable. Needless to say, this is the LAST time I will ever be using Van's. Unfortunately, some businesses love to nickel-and-dime you to death and refuse to offer even the smallest of discounts to repeat and long-term customers, completely ignoring the fact that long-term customers are the reason why they're even in business to begin with. Van's is one of them. Never again.

    From the owner: With over 40 years of serving Northeastern Wisconsin Van's Heating & Cooling is your residential…read morespecialist in Heating, Air Conditioning, and Indoor Air Quality. Our Service and Installation technicians operate to the highest standards of service and craftsmanship. Our technicians are continuously trained to provide you with the best in service and installation practices. We are the market technology leader in residential heating and air conditioning and ready to serve you today. Join our Easy Care Maintenance (ECM) program to ensure your family is comfortable and safe all season long.

    PuroClean - damagerestoration - Updated September 2026

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