Highly recommended!!! Very friendly and professional employees who are extremely thorough with…read moreeverything requested. Much appreciated and booked the next appointment since we were pleased with the first outcome!!!

They arrived right on time and did a very nice job cleaning my ceilings and walls. I would…read moredefinitely use them again.

Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

I lived in an apartment complex that had a hired deal with Jensen's carpet care, so we didn't have…read moreoptions as to where we went. I would just say I was not impressed with the service. Quite honestly, I'm not sure if they ever really cleaned... our carpets still had dirt on them. The service was also quite pricey. I would not recommend; I will not be using this service again.

Randy saved our rugs! I was ready to throw out my beautiful silvery soft rug after Stanley Steemer…read moreruined it! But Randy and his team at Solid Surface Cleaning brought it back to life. It is so beautiful and soft again, looks brand new. Randy cleaned 3 of my area rugs, including one wool, and they ALL look phenomenal! I am incredibly grateful I found him and will continue to utilize his services...as well as tell everyone we know! Thanks Randy!

Randy does a great job and takes pride in his work. I've wanted my grout cleaned and sealed for…read moreyears but was worried about these cost. Wish I would have done it sooner, the prices were very reasonable. I also have him booked to clean my carpets soon, I look forward to that. I've used Stanley Steemer in there past, but wasn't impressed.

Yup, they came in on time, the price was reasonable, they did a very good job, and they were quick…read more That's about all I need in a carpet cleaning establishment!

Best thing John was on time, after that downhill. Never introduced himself. Came in the house and…read morejust started flipping lights on/off and started moving things. Put his phone and other things just anywhere. Did not communicate at all. We found a broken tv antenna cable after he left that my husband had to fix. Used our water faucet outside, didn't know he did that because he did not communicate with us. After trying to sell us his chemicals and taking our payment for services he just left. Not a good bye, are you satisfied, nothing. And he left these little grey sponge blocks, don't know what they were for. My husband's bowling ball was in the middle of our memory foam bed. No customer service or courtesy at all from this guy. I let this man into my house, he should be respectful. Before going to bed our carpet were still very wet. We had opened all window & doors with ceiling fans on since John left. The next morning carpet felt crunchy, not soft like it was. But the worst part I awoke to a wet dog smell. The whole house smelt terrible! I will have to hire someone else to re-clean my carpets. More expense. I will NOT be using this company again. Poor customer service. Filled out email survey sent to me immediately after payment. Called 1-888-637-9842. No respones. BEWARE!

Customer service is greatly lacking professionalism. Cleaning was below standard in my experience…read morewith other companies. Would not recommend.

We've used Team Clean on a few occasions and they always do a great job for a reasonable price. The…read morepeople on the phone are always sweet and responsive. We've recommended them to friends and they have used them as well!