Our flight did not leave until late evening and this place was suggested to us by our Airbnb host…read more It was the perfect spot to store our luggage for the day. The owner was hands on, competent and friendly. Highly recommend.

Peace of mind. This was one of the most convenient and affordable travel assistance services we've…read moreworked with ever and we travel quite a bit. Dante helped us from beginning to end. He was fantastic and really believe this completed our wonderful vacation so we could enjoy our day touring NOLA without worrying about or lugging our suitcases with us. We even changed times of pick up and delivery a couple times no problem. Timing of pick up and drop off were perfect. We'll definitely use this service again. Thanks!

Amazing Idea in a great location central for most things in the CBD/French Quarter. I was visiting…read morefrom Baltimore and had a 4pm check-in but my flight got in early. This was an easy safe and secure place for me to store my bag and laptop then explore the city early. The space is great and inviting.

From the owner: Welcome to Secure the Bags — your go-to luggage storage spot in New Orleans. Whether you’re…read morechecking out early, catching a late flight, or just want to explore the city hands-free, we’ve got you covered. Located steps from the action, we offer safe, affordable, and hassle-free bag storage so you can roam the French Quarter, grab beignets, or hit the bars without being weighed down. Our team is local, friendly, and always here to help. Book ahead or walk in — either way, we’ll keep your bags secure while you make the most of your trip.

Can I give a negative star and multiply it please. After walking quite awhile to get there I get to…read moreread a note that says be back soon and call if you need help. Called and right to answering machine. Called again. Same thing. Business hours should be observed if you plan on having them hold your belongings. Wtf....

After planning to use their luggage hold service, the doors are locked (during published open…read morebusiness hours), and phone number is disconnected.

Right now I'm trying to reach somebody to make an appointment. I'm trying to redeem a Groupon…read more The website isn't working number keeps sending me to voice-mail can someone please reach out to me. acqueelah@gmail.com.

Brandon was at the airport waiting for us when we arrived. Since we didn't have luggage he brought…read moreus make your own mimosas. Great tips and conversation.

This service worked exactly as described. We dropped off our bags after we left our cruise ship…read more When we got to the airport, they were there and ready to be picked up. It was fantastic. Checking our bags allowed us to walk around the city before our flights without having to deal with the hassle of carrying them around.

We were looking for a luggage service and discovered them at NCL area at terminal. Easy…read morearrangement, great price. Thank you

In early May 2025 I booked my stay for the early days of Mardi Gras 2026. The pre-paid rates were…read morecheaper but had restrictions I did not want to accept so I readily booked the standard full rate. All was good until mid-January when I noticed a charge for a bit more than the full rate (with NO advance notice), so I called Marriott Corp to investigate and request a refund without cancellation. They opened a case for me. I did receive a reply from Taylor Cox (FD Supervisor) advising that the terms I'd agreed to had been changed rather last-minute. Pre-paid rates have a different cancellation policy so I immediately responded to Mr Cox asking for clarification but never received any reply whatsoever. The BonVoy app allows loyalty customer the opportunity to request an earlier check-in (which aren't guaranteed) but I did make that request. I sat in the lobby for the duration in case I received the message (either text or app) of my room being ready. Nothing was received so after the 4:00 time had passed I approached the front desk to inquire if my room was now available. I mentioned that I'd been disappointed in the earlier process and communication, and it turned out it was actually Mr Cox assisting me. There was a scripted "Sorry for the inconvenience" as well as "We just now sent out that batch of texts about the rooms". I inquired if a noon check-out, rather than 11:00, would be possible and was given an immediate 'No' to that extra hour. I was issued a key and told to take the elevator to the eighth floor, so I went into the nearby elevator and found that it didn't include a Floor 8, so I returned to the desk. "Oh, sorry, that's a different elevator down the hall". I noticed that two of front desk team members were putting wrist bands on arriving guests. I wasn't offered a band earlier, so I had to assume it was for something extra that I wasn't included. My room category was Larger Guest Room City View. I fully understand that online photos on the Marriott website do not perfectly match reality, but the assigned room was nothing similar whatsoever. One window about two feet wide staring at a hotel wall. I wasn't going to be in the room much, so I just accepted it. It was immediately realized that the doors did little to buffer hallway noises. I'd have to accept that too. While transiting to the parade route, I sent a brief e-mail to Mr Cox to advise what I'd seen and requested a reply if I'd need a wrist band for my return later that evening, and to please advise security of the oversight. Yet again, zero response. Upon return it was realized that a band was indeed required to access this hotel. If you lose one there is an additional charge, but I'd not even been issued one to lose. A wrist band was issued to me. Noise on the floor was significant (especially from the neighboring room) but I was tired and did get some good sleep, albeit interrupted. I checked out around 9:30, since I had breakfast reservations and wouldn't be able to return before the required check-out time. There was no inquiry about the stay or a Thanks from the front desk. Hospitality businesses choose their level of service, and I choose my level of honest online reviews. That's how it works. I did not enjoy my stay at this AC. I would not consider returning to this AC. I cannot recommend this AC to others. There seems to be a pattern of online opinions, so I know I'm not alone on this one. Oh, and Trevor . . . I never received that message about the room being ready and never received any reply for ANY e-mail sent to you. Marriott guests deserve better in my opinion.

For being by the quarter and an AC Marriott hotel, I expected better. This place shouldn't charge…read morefor an AC Marriott price. The rooms are super small and a bit outdated. The toilet didn't work and we had to call a plumber. You can tell the air conditioning system wasn't working as it's full potential. I will say it's a quiet hotel and I never felt unsafe. Overall, it's a bit run down and not what we expected but the location was on point. We walked everywhere.

balcony had such a incline to drain water but couldn't help falling into…read more railing outdoors, inside wall next to bathroom had a tilt in the floor pics of paint chips all over balcony. rotting under a door way, stairs to go up and down to balcony rooms medal and very steep. court yard very small king suite very small condition poorly taken care of

Wonderful place to stay. Location was excellent. Just a few blocks from Bourbon St. Right in the…read moreFrench Quarter. Beds were comfortable. Room was spacious for being in the French Quarter. Desk personal was friendly and helpful. Room were very clean. I enjoyed being on the second floor and sitting out on the balcony. There's a sports bar right across the street with delicious food.

Apologies that I forgot to take photos of the place, but we arrived after midnight and fell into…read morebed. As an ambassador, I was disappointed to be placed in an interior room with a window looking directly into another window and concrete walls, but overall this was a good value and a great location. Located in the French Quarter and close to Canal Street and the street car, a little over a mile from Marigny/Bywater. The king suite was large, spacious, and clean. Bathroom with a tub. Bed was a little hard for my taste, but again clean and crisp linens. Equipped with a refrigerator to house booze or leftovers. Hallways can get a little loud with drunk people and slamming doors, but I imagine that's many places in NOLA. Secure. I didn't note any free breakfast (who wants hotel breakfasts in New Orleans anyway?), but there is a Starbucks in the lobby with plenty of seating. Front desk staff were alway kind and accommodating and did acknowledge my ambassador status (not that I care about that, but I know it's one of their metrics). Well stocked pantry with lots of drinks (gotta stay hydrated in New Orleans) and snacks and basic necessities. I got the ambassador 4 PM checkout without issue.

We had such a pleasant stay at the Courtyard by Marriott French Quarter. Our room and bathroom were…read morebig enough with lots of room to move around. The room was cleaned quickly and thoroughly daily. The location is great, walking distance from anywhere in the French Quarter but tucked along a quiet street. The front desk staff were incredibly kind and gracious the whole time. One night I had a big fall on Bourbon Street (I'm sure they happens quite a bit) that I didn't realize cut me pretty deep until I was back at the hotel. I called the front desk at 1am to see if they had bandaids/first aid equipment and they brought up some bandaids and alcohol wipes within a few minutes. That was a nice gesture and so convenient, I was prepared to change again to run to a CVS nearby but they saved me that trip. We would for sure book this hotel again for a future trip to New Orleans.

The physical space is charming, my room on the balcony, not so much. It was completely devoid of…read moreany charm at all and was next-door to the manager's office, which was surprisingly noisy. The room was small, but the bed was comfy. The Housecleaning situation was confusing. Nobody came into my room, but people knocked on my door at 5 PM to see if I wanted fresh towels. The location was fabulous. It was easy to walk down to the street car or walk anywhere I needed to go. It did get sketchy at night, so as a solo traveler, I was cautious about when I was out. The hot tub was a lovely feature, and I used it frequently in the cool weather. I had to leave early and the hotel refused to refund my last night, which wasn't great. I will not stay here again.

What an interesting experience…read more First, let me say - I would stay here again as a solo traveler because the location and cost of the inn. Next, I would caution you to review the room images. The rooms feel more like an efficiency, rather than a well-appointed boutique brand- and perhaps this is my fault for thinking it was going to offer something more. The inn is located on a beautiful residential street with historic charm. Up entering the petite front door, you feel like to have entered into an antebellum estate -or- an estate sale on the last day of the sale. In the main parlor is a small desk where you check in. I was surprised that I had to download an app as my digital key. Thankfully I remember my iCloud password. Next, the friendly inn keep said "follow me" - proceeds to walk me through the back door, through the courtyard, out the back door, a quick hug with a colleague, across the street & then another half block down an alley. Room 410 She showed me how to use the digital key on my newly downloaded app. The room was spacious and felt like a guest room in Grandma's house. The space was not designed or decorated professionally. The furniture appeared to have been an Amazon purchase. The mattress & bedsheets were comfortable. The only thing I did not ask or inquire about was housekeeping. I am not sure if a daily visit has to be requested. In closing, I would stay here again as a solo traveler, but I would probably choose a different spot if I were with my partner or friends. Like other yelpers share - the fire alarm went off one early early morning. Because you are so far away from the actual inn lobby, you don't really have any communication on hotel happenings.