First off, I think this place is a beautiful facility to assist women in the 3D - 4D ultrasound…read moreprocess. The boutique is cute and they have a huge comfy room to wait in. The ultrasound sound room is large with a huge TV that made the viewing extraordinarily. On the other hand... I found this place online and they offer a 8-14 week first encounter scan. I booked online but then noticed they were open on Saturdays so I called and asked to change my appointment. I asked to move up my apt to this Saturday instead of a Tuesday because I was so excited. I arrived Saturday and when I walked in she said "4:15?" I said no 4:00.... and I immediately got worried. Apparently when I called who ever I spoke to made it for the following Saturday and not the day I asked to come in but since it was just a 15 min first encounter scan she said she could fit me in (luckily). I had a few family members and my husband there. As I'm filling out the paperwork I'm told it is not diagnostic and only visual and although we can listen to the heart beat they can not measure the rate or measure the baby in any way. Fine. Whatever. Let's just do this. I didn't see it say that anywhere on the website but no big deal I just wanted to see my baby and make sure everything was fine. It was a good experience... it hurt because I'm overweight and she had to press very hard but we saw baby and heard the heartbeat so that was really great. Afterward when we were checking out we were charged the regular price but I saw on their Facebook page that all services were 20% off until August 1st. Fine. Whatever. Let's just go. The 4:15 apt was there and we wanted to get out of their way. Also another thing that was weird was when I found the website it was up and working but the next day it was down saying the website needed to be renewed. That lasted for days and still wasn't up last time I checked I could only find their Facebook page. I think for the later term scans it's a great place to go to but the first encounter scan might be a little too early if it's just for fun and not diagnostic. Especially for overweight mums. I had a bruise on my stomach for days after and I don't bruise easily. I gave this U/S boutique a 3 Star rating because that was first impression but I think if I came back later in pregnancy and it all went well then I would update this score with a higher one. We shall see!

Horrible!!!!!! Booked a appointment for my daughter…read more Unfortunately the baby was in a bad position (not anyone's fault) The ultrasound tech/ owner Tried to get pictures for about 5 mins then told my daughter to go walk around (another 5 mins). Then came back tried 5 more minutes. 10-15 mins total and saw nothing! The session was supposed to be 20 mins. She gave up and said of course we needed to still pay. She said as a courtesy see would reschedule for another day. Since we paid and got nothing, I don't see how that is a courtesy. She gave us no photos, no cd... nothing because we were supposed to go back and get them. Called to get another appointment and left 3 messages. NO response!!!! I feel like you should really try another place we went to another 4d place and the tech tried for 30 mins and eventually got beautiful pictures of the baby. Gave us photos and the cd and we purchase a bear with the heart beat. GO TO someone who is ethical, gives you what you pay for and who enjoys there job!!!

Review Title: Poor Customer Service in Surgery Waiting Area - Needs Better Family Support…read moreBody: On March 25, 2026, I was in the second-floor surgery waiting room at Cleveland Clinic Tradition Hospital in Port St. Lucie while my 82-year-old father underwent surgery. I asked the front-desk staff if they could start the coffee--they said no, the volunteer handles it in an hour. I offered to do it myself if someone had a key; they said there wasn't one at the desk. I requested a phone number to call--I didn't want to leave Dad alone before he went back. Two weeks prior, a friend had neck surgery here with another doctor. Two weeks later, he died from sepsis. That's why I insisted on seeing Dad: just three seconds to kiss his forehead and say goodbye. We had already prayed together. Staff said I might not get the chance--I had to demand it. This was unacceptable customer service. Hospitals should support families, not just patients. If AdventHealth Orlando were closer, I'd choose them without hesitation. As a CCRN, I hope the staff and leadership receive proper training on empathy, communication, and basic hospitality. The volunteer eventually arrived. I asked for coffee; she said she was "way too busy." I offered to help--just give me the key, I'd even add the sugar. They prohibit caffeine in coffee and the cafeteria but allow unlimited sugar, meat, and pork... it doesn't seem religious--just inconsistent. Overall: Great surgery outcome, but the waiting experience was frustrating and cold. Families deserve better. Cleveland Clinic tradition hospital St Lucie. The Nurses act like it's an inconvenience but rest assured if it was a family member or executive or their family member the service would be different and IT SHOULD NOT BE.

-10!!!!!!! NOT Supporting the families of patients, they followed a POA instruction to NOTallow…read morecommunication and visitation with a patient, even though the POA cannot interfere or sever family ties when I spone with the ombudsman she was very rude and confrontational. She refused to give me the information for the legal department and told me to call the main number and was very argumentative with me. I was seeking verification that the nurse was following the poa instruction that I was not allowed to visit my mother or talk to her via phone they tried to act like I was trying to obtain information and was seeking written consent. They like to dance around the issue and not deal with any problems. The entire experience with this hospital has been very poor and I would not refer anyone. To obtain healthcare from this facility.

Terrible customer service! supervisor yelled both at the patient and on the referral doctor. This…read moreis inacceptable. They make it very difficult to schedule an appointment and they claim that they do not except general Medicare and require ti pay out of pocket- which is a false statement! You'll never go there again and will advise all doctors. I know do not refer patients there unless they improve their policy and humanity in serving patients.

If I could give a negative rating I would! Two encounters & neither was good ! Canceled…read moreappointments, couldn't reschedule that day ,anywhere . Second appt. late because of late patient showing up ! Took them ! I missed appt. . because!

It seems that my previous review, was totally ignored. Sitting in the waiting area, you can still…read morefreeze your ass off They obviously don't care or give a damn

I was referred to a Dr at this facility for a high PSA. When I went to the appointment the doctor…read moredidn't seem to care , listen to me for. 5 minutes give him my history run down, never came within 5 feet of me and just ordered another blood lab. I was billed a 247.00 new patient fee and they billed my insurance 1200.00 for that office visit. When I called Cleveland clinic about the charge they tell me the charge was for the room doctors time and supplies. Mine you I was in the room for 10 minutes they billed for 45 minutes and used no supplies. On the paperwork for the insurance company they claimed I was checked out and all my vitals were normal, never checked. Beware don't visit them!!!!

Been here many times throughout the years and always been treated with respect and polite people…read more Would recommend to anyone needed tests that they do, always fast.

I was sent to Stuart Radiology to have a ultrasound on my left upper forearm , diagnosis, :…read moresuspicious infection? My ultrasound technician (Leslie) after initial scan realized there was more to it than the diagnose initially mentioned for this scan. She changed the procedure, to a full scan of my neck down to my forearm which revealed; phlebitis/DVT. Her professionalism and extreme knowledge help diagnose the real issue and now I will be able to get the correct treatment needed to resolve my issue. Can't say enough about the total professionalism , knowledge and care that I received today of the entire staff at Stuart Radiology. Thank you much Joe L

First visit there today and I must say I am very happy.Dr.Rawlings was very kind.The mammogram…read moretechnician was AMAZING very patient and gentle.The office staff as well was efficient,caring and very polite.

This office makes such a maybe not so fun experience actually enjoyable! The staff are happy, they…read morework well together, they're great at their jobs, ask the right questions, and I come out of their office feeling like I was CARED FOR! Thank you for the great visit as always, Dr. Rawlins and the mammography technician was fabulous, Eileen. Literally everyone I spoke to from the front office, the doctors exam, and an after-visit call for follow-up questions was friendly, incredibly helpful and informed. They do good work here and I appreciate that!!

I rarely take the time to go on Yelp to complain about a place, but this one takes the cake. I came…read morein with a problem & got sent to get blood work done. They had me come back to tell me my test results all of which took a minute (which were negative) & charged me another $65. (I don't have insurance & they already got $365 out of me the first visit) Why? They didn't do anything to me the second time I came in for my test results and they could've easily called me and told me that over the phone. When I called and complained they said it's considered an "office visit." I could understand if my results were positive and they were going to do something to me or even if they had to check me again on my second visit I would understand why I have to pay, but for them to say your results came back good and charge me for that is just not right. My primary care doctor usually just posts my test results on an online portal & has people come in if there's a problem. Don't waste your time here. The ultrasound tech was literally watching the inauguration on her laptop during my exam. Update: Just received another bill from them almost 5 months later for "outside lab testing services".. none of which they mentioned to me. I'm guessing they had to send away to an outside lab for my Pap smear which is totally fine.. I just wished they would've told me. Yet another bill from this place.. I'm soo over them!

Nurses don't ask all the questions they are supposed to, which is only apparent when you request…read moreyour own copy of your chart. As for Dr. Kumar, She seems to listen and acknowledge interest in previous history with other doctors.I like having a doctor that takes time with patients rather than rushing you in and out, especially when it is dealing with personal issues. I will be going over some of the information with them to correct the nurse's incompetence.

As a 77 year old woman , I have seen quite a few gynecologists…read more Dr Santoriello was a wonderful surprise, she is " old school" hands on explaining things and helping me with issues of an ageing woman. Did not think I would find a Doctor I am so comfortable with, and no problem getting appointments and with my Humana PPO insurance.

She's wonderful and easy to talk to and very knowledgeable! So happy I found her. I had a lot of…read morefollow up questions and she was available by phone as well