Been here many times throughout the years and always been treated with respect and polite people. Would recommend to anyone needed tests that they do, always fast. read more

I was sent to Stuart Radiology to have a ultrasound on my left upper forearm , diagnosis, : suspicious infection? My ultrasound technician (Leslie) after initial scan realized there was more to it than the diagnose initially mentioned for this scan. She changed the procedure, to a full scan of my neck down to my forearm which revealed; phlebitis/DVT. Her professionalism and extreme knowledge help diagnose the real issue and now I will be able to get the correct treatment needed to resolve my issue. Can't say enough about the total professionalism , knowledge and care that I received today of the entire staff at Stuart Radiology. Thank you much Joe L read more

Offices and systems experiences were totally dysfunctional. MY account had a $100 balance after Blue Cross Blue Shield payments as of 3/27/25. When making an appointment for a Dexa Scan that day,he front office said I would give to talk to billing first & transferred my call. I advised billing I would have to check my online checking account for the $100 payment. My bsnk reported thd payment as being processed on 3/28/25. The female in Billing was not interested in whether I had initiated the payment, and insisted I pay the $100 by credit card over the phone. I was so frustrated with the low IQ personnel that I ended the call. At the next day's appointment for the scan, the front clerk reviewed my history and did not mention the $100. My bank reported the payment as Processed 3/28/25. However, this time thd clerk said that I didn't submit the Doctors Ordet for the Scan. Yet I was forced by RIA to complete online papers in order to complete the appointment process. I had completed their online papers including taking photos with RIAs Online Camera, of the Doctors Orders. They couldn't contact the Doctors office and said I would have to make a new appointment. UNBELIEVABLE! Then I checked my car to see if I had left them there. I found them fortunately on the floor. Then they had me wait a long time for the Scan. It was 50 MINUTES before being called for the Scan. RECOMMEND THAT YOU DON'T START ANY IMAGING HERE AS THE FUTURE APPOINTMENTS LIKELY WILL CAUSE YOU LOTS OF AGGRAVATION! read more

I have been going to Radiology imaging for years and I have been treated with kindness and respect as well fast service. I would highly recommend it to anyone who needs this service. read more

Go somewhere else to get your imaging the rudest people ever from front desk to billing . Go anywhere else, but this place terrible so aggravated with the way I was treated read more

General lack of manners and slow action by front desk staff. Disappointing but consistent with expectations.

Very organized. Little wait time and staff are professional and pleasant behind the glass windows. Tectnection that did the test was helpful and made u comfortable mm read more

Waited 45 minutes to pick up barium. Finally went to window and was helped. Front desk rude and has attitude. Last time I waited 1 hour. Won't be coming back shameful been coming here for years and my family as well. read more

Staff is very polite when taking you to the proper area you need to go. The quality of the staff is excellent.

I had an appointment at Radiology Imaging-Stuart this past Saturday for my yearly mammogram and I must say that I was so pleasantly surprised to see the technician Brittany working that day. She is the same technician that did my imaging last year and she is the epitome of customer service. Brittany possesses a very outgoing and welcoming personality. She is patient, kind and very gentle. She makes the process of this yearly exam, that most find very daunting more enjoyable. Seeing her Saturday was like seeing a friend that I haven't seen in a while. Good work Brittany! The healthcare industry needs more individuals just like you! Thank you Brittany! read more

I found that the front folks were rude, condescending and disrespectful. After a very long wait, I was happy to see that the actual technicians were totally opposite. Would never recommend a facility that sanctions employees in the front treat consumers in such an insulting manner. Think intensive training is a definite must!! read more

Appointment went well. It was a late afternoon appointment and those always seem to be delayed but they took me back right on time. The staff was wonderful and made the process easy. I received wonderful care. Both desk staff and technician were great and friendly. Loved that I got a detailed receipt - a minor thing but so many offices now require you to call billing to get a receipt with the details. Overall recommend them! read more

I had hoped to be writing a glowing review of Radiology Imaging Associates based on my wife's recent experience with a CT (a 4 review but only because of some administrative issues with getting insurance approval , otherwise a 5) but sadly, my experience has been anything but good. I do have special issues with an MRI conditional spinal implant, but the endless issues I did have speak to a serious issue with the administrative side of the practice. I arranged my MRI's (one on each shoulder) for a Friday afternoon. I got a call on Wednesday indicating that the insurer approval had not yet come through, requiring a rescheduling. I won't lay that on RAI although the insurer said it took them a couple of days to submit the request. After a denial, my physician stepped in, provided information and in the matter of an hour got the approval. RAI had my orders in hand and all of the information about the implant in hand. So they put me back on the Friday afternoon schedule. Friday morning I get a call saying the finally spoke to the implant company, Boston Scientific and discovered that the location in which they had booked my appointment had the wrong MRI equipment and we would have to again reschedule a week out in another location 40 minutes away. Today I received a call saying they could not do the MRI at all at any location based on a conversation with Boston Scientific. I have now lost two weeks, with increasing pain to find out what RAI should have been able to determine at the beginning. I can accept, begrudgingly, that they did not want to spend their time working with Boston Scientific until they had the approval, but to speak with them, reschedule based on that discussion and then cancel is hard to accept. So if you are having a routine test they may be great, but if not be careful and very, very patient. read more

Have used them serval times over the years. Easy to deal with. Making appointments and finding out cost was easy. Seen at my appointment time, friendly staff & have evening appointments. Have used several times and will continue to use. Convenient location, easy access. read more

I came here for a mammogram and ultrasound (which I was nervous about). I would highly recommend this facility, as everyone was so courteous and professional. Sign in was simple, and quick, and the technicians were all so friendly. I would highly recommend this facility and would definitely come here again if I ever needed any other tests. read more

My past service has been fine, thus the 4 stars. When I recently called to schedule my screening mammogram, I was asked if I wanted to pay an extra $40 to have the AI software evaluate for cancer detection. If AI software is present at your office, it is likely scanning through all of the exams with negative results because that is in your best interest (as well as the patients'), regardless of who opted to pay for the "extra" AI. Additionally a pass through the AI software is becoming a normal standard of care. So why ask for the $40? read more

Excellent customer service before I even came through the door. Jacqueline deserves 10 stars! Thanks so much for your help. This was my first visit and I will definitely use them again in the future. No appointment, extremely fast service! read more

Poor customer service. No way to reach a live person to ask a question. We have a query about Xrays. The extension for that topic stated that Xrays are walk in, then click. Quite frustrating. read more

Add on to previous review. I took the time to call the number Steve asked me to call in his reply here. It's disconnected. Is this a joke? I'm done with this awful company. read more

An update to my prior review as to why I will never use them again and will urge others to consider carefully whether to use them if there are any special circumstances, I have one more thing for you to consider. As I noted in my chronology, after RAI advised me that due to my spinal cord stimulator (which is MRI Conditional) they could not do the MRI at Tradition but would have to move it to Stuart. This was after RAI spoke to Boston Scientific to understand the conditions for the MRI. One day before the scheduled MRI I got a call that RAI could not do the MRI at any location. I did find a provider who understood what I needed on my first call, contacted Boston Scientific immediately and scheduled my MRI for Tuesday May 21. This afternoon I was advised that my insurer could not authorize a transfer of the authorization RAI obtained and could not provide the needed MRI. All of this was because of the inability of RAI to properly determine if they could perform the services before seeking an authorization that locks me out of any other provider. read more

I walked in with a written order for an x-ray. I was checked in within 5 minutes, then brought back for the x-ray within another 5 minutes. Staff members were very pleasant and the facility was very nice as well. After the x-ray I was given written information about accessing the images and written report. The info is also being sent to my provider. Later in the day I was able to log-in very easily and see that the images were posted, and a little later the report was up as well. Very positive experience. read more

I was afraid to have a mammogram today because the last one 7 yrs ago at another business was extremely painful. This technician (Jessica) was an angel. She was very skilled. As she worked she shared info about the procedure in a perky, confident manner. She knew I was afraid and treated me with TLC. From now on I'll not put off having a mameogram,, as long as Jessica does it Grandma read more

Choose another imaging company to take care of your imaging needs! This starts with a visit with an appointment in the Stuart office on 8/8. I checked in the office, and was told my appointment was cancelled. I got a call while in the office, but did not know who it was so I didn't answer it. Turns out the tech didnt show up for work that day and my appointment was cancelled. I was notified with that phone call I didnt answer, when I had already presented myself for said appointment. Wasted morning. I was rescheduled for today. I was told my copay would be $526. I preempted the appointment by calling the billing department (assuming this is a billing department because they bill patients). I understand the copay is "expected" at the time of service. I am able to pay this next month but did not want to wait for my appointment , since according to the notice I received after my first test, it was important that I receive follow up care asap. When I spoke with Nikki ,( I believe that was her name) she offered a suggestion. She said to ask the office manager if I could be billed and that would give me time to make the payment next month. The front desk person I spoke with couldn't have been worse. She had the most unwelcoming face in any medical office I have ever visited. MARIA did not smile, nor did she say hello or ask how I was doing. She verified my address and proceeded to tell me to pay the $526. I advised her I spoke with billing the previous day and since I cant pay until next month, they suggested I ask to be billed for the service. She said that could not be done. I asked if there was anything else I could do, because I just did not have the money today. She said "I guess you have to come back". I said so you are going to turn me away because I can't pay. She said "YES". I said that I was told by their own billing office to ask if I could be billed. She says "The answer is no". Mind you, the billing agent I spoke with told me she had never seen a patient turned away for care if they were not able to pay the copay at the time of the service. Wow- I'm an existing patient. I have never had any billing issues prior to this, and I do have insurance. This woman was so mean in her delivery and demeanor. I really suggest she play a more back office role instead of a front facing position. She didn't even suggest well maybe you can pay half? Nothing. I just left. I was already so full of anxiety for this visit, this was not what I expected from a medical office. A second wasted morning. Obviously money is more important here than patient care. read more

Trying to get in contact with Radiology Imaging Associates in Stuart is like trying to get an audience with the Pope. Trying to use their website to access their website and patient portal is impossible. Their worthless system(s) make it impossible to obtain a copy of your medical records or even speak to a person. I texted their advertised customer service, only to be left dead in the middle of a conversation. Their website patient portal says they have no records of me, even though I have copies of one report with my medical records number on it and a copies of two disks with my medical record information on it. They are worthless and outright dangerous. read more

HORRIBLE. I will never go to Radiology Imaging Assoc in Stuart. I had a CT in May of 2020 and the front desk girls screwed up my billing information. I provided my drivers license along with my insurance card but apparently, they never updated my information. So they sent my bill to an old address I lived at 10 years ago. (I assume they had that old address from a previous scan) So, now that I never received a bill, they sent me to collections. When the collection agency called me, they were down right rude, disrespectful, unprofessional and accused me of intentionally not paying my bill! I sure hope a $25.00 late fee was worth it. I WILL NEVER USE RADIOLOGY IMAGING IN STUART FLORIDA... Or any RADNET company for that matter. I also did call their customer service and attempted to send an email. I never received a return call and their email address for "customer support"on their website was returned as "undeliverable". read more

These guys made sticking my head inside a gigantic magnet quite a good experience. I arrived about 15 minutes early for my 1pm brain MRI. I checked in and filled out some minimal paperwork. I was actually taken back to start the procedure a few minutes early. I had to completely undress and put on the scrubs/gown they provided. I was then taken into the actual MRI room which was thankfully quite large and open! I've done MRIs before that were literally in the back of a truck -- those are dark, cramped, and kinda scary if you have any sort of claustrophobia tendencies. This MRI machine, while not "open," was definitely more roomy than some, and I believe it was actually a "short bore" machine, and was open on both ends (Google "GE short bore MRI" to see what it looks like). No problems for me going in head first with a cage strapped over my face! I was even given the option of listening to music, or watching a video of beach scenes. I opted to just enjoy the lovely MRI banging noise. I was still given headphones to dull the machine noise a bit. I was also given a blanket so that I didn't get cold. I was put through about 15 minutes of 2-3 minute scans. Then I was injected with a contrast material and scanned twice more for about 6 minutes total. The MRI technician was fantastic and let me know each time a scan was starting, and how long it would take. The whole scanning process was done in about 30 minutes! I was out by 1:40pm. I have to say -- the staff was fantastic, kind, understanding, and patient with all my questions. Plus -- they gave me a free DVD containing all my brain images! read more

Radiology Imaging Associates - Diagnostic Imaging Near Me - Stuart, Florida

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Had a pelvic ultrasound done here. I dread coming to these types of places. But my experience was easy- peasy. In and out in less than 20 minutes thanks to the competent, efficient staff. Top notch! read more

Most of the staff was wonderful however, it only takes 1 uneducated person to humiliate a patient. I suggest your HR director explain how to deal with diversity. Its 2018 read more

not welcoming, waited 20 minutes just to be greeted and assisted. would not recommend going here for professional care or help.

Was sent by my provider for what I thought would be a quick X-ray of my knee. She told me I didn't need to make an appointment and I could walk right in. As someone who works in the medical field as a registered nurse I know a X-ray is a very quick process. I walked in, signed in and sat down. I was not greeted by any of the staff behind the desk and there were a couple of people in the waiting room filling out paperwork. After 20 minutes passing and seeing every single person who walked in after me be greeted and given paperwork I asked someone how long the wait would be as I'd been waiting 20 minutes. I got a snarky "we take appointments first" reply from the lady behind the desk. I understand that appointments come first, but one would think that in the time between people walking in someone could have checked me in, gotten my insurance information, seen what I was coming in for, and given me the paperwork to fill out while I waited. Instead I was ignored by staff for 20 minutes because I didn't have an appointment and they tried to call me up only after I had said something but by that point I was already on the phone requesting to go elsewhere because I don't feel patients should be treated as I was. You're better off going to the outpatient department at any local hospital than this place! read more

The technicians who do the mammographys and especially the woman who does the breast ultrasound are like robots. Maybe they are numb to patients, as they are extremely cold and uncaring. At least have a little compassion and make the patients feel welcome. I will never go there again. read more

Had a bad experience here. Front office billing lady was extremely rude! Next time if I need any MRIs or xrays I will take my business elsewhere. Employees in the back were great! But front office billing lady has run my business off to somewhere else. read more