Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

Towards the end of last year, I had several companies come out and quote for a full roof…read morereplacement. Golden Group gave me the best feeling about the job from the initial discussion. Where other contractors canceled appointments, arrived late, or were just no-shows - Mikel (out of their Hudson office) arrived on time and did a thorough assessment of the roof including taking drone footage. He sat with me and walked me through the whole process clearly, explaining all my choices in materials and didn't push any product or add-on. I did receive marginally cheaper quotes, but they did not leave me feeling like my home was in good hands in the same way that Mikel did, and I felt the extra money was likely to be worth it. Once I decided to go ahead with them, again, everything was done very professionally. I was kept informed of times and everybody showed up exactly when they said they would. I made a small change to the scope of the work in replacing additional plywood sections of the roof, and these were easily accommodated on short notice. On the day of the work, the crew showed up on time and Jurgan (the site foreman) kept everything moving with minimal disruption to us. I was working from home, and my wife and kids were in and out of the house for school and errands. Despite replacing the entire roof of the main building and two additions over approximately 9 hours, there was minimal disruption to our days. The house was protected during the work, and even with snow still on the ground, their cleanup crew constantly walked the property picking up and disposing of any debris, nails, old material etc. Ultimately the roof was replaced successfully and looks good. Every step of the job was explained to me, every question answered, and every decision explained. The team was professional, punctual and courteous throughout. A couple of weeks in and we've had snow, rain and strong winds. Everything is still perfect. I can highly recommend Mikel and Jurgan from Golden Group, Hudson.

We had a leak in our garage that we couldn't figure out; the office above was dry but whenever…read morethere were heavy wind and rain there would be a leak. Jermane came over - took various pictures of our home with his drone and gave us the diagnosis - a hole in the window sill! He also educated us on the roof ridge vents and gutter. Throughout the entire time Jermane was professional, polite, extremely knowledgeable and honest. We highly recommend!!

Very professional, Fair price with clearly outlined options. Good workmanship. Timely response…read more Highly recommend.

This company was efficient, friendly, and very cost-effective. I have had no leaks or any damage…read moreissues since they put my roof in. When I first got quoted by a bunch of companies they were throwing prices like 30k at me. This company did it for half that price with a 30-year guarantee. I highly recommend them.

Steve and his crew did an amazing job on my mothers house. Within 2 weeks, she had her entire 2.5…read morestory Colonial home repainted, and the roof completely redone. For a woman who lives alone, she was blown away with Steve's professionalism and technical knowledge when he promptly arrived for her scheduled quote. The crew worked from sunup to dusk to ensure the work was completed on time and left my mothers house just as clean as they found it. I would highly recommend this company to anyone!

Last December, a strong windstorm sent a tree into the side of our house. Progressive Insurance…read morewas all over the claim. I contacted Eyles to repair the vinyl siding and roof damage. They had done such a great job replacing our roof several years ago, I did not think of calling anyone else. In spite of the weather, the roof was repaired in February. A great job performed by skilled craftsmen. Last week, Jennifer called to ask if it was OK for Don and Gary to come by this past Monday at 8AM to replace the siding. They arrived about 30 minutes early, and by 1 PM, the site was cleaned and cleared and they were gone. It was as though the windstorm had never happened. I cannot express how impressed I am with Robert, Jennifer and everyone I have met from Eyles. BTW, though I sent the Insurance adjuster's paperwork with my request, Robert sent a quote that was below the adjuster's estimate. I am so impressed by my experience with Eyles, that as soon as I receive and invoice, I drive to the office to pay it. I want to make sure that they are in business in the future if I need them.

I can not recommend this company. They installed a roof 14 years ago with 30 year architectural…read moreshingles. I called them a week ago and after several calls and going to their office they finally agrees to fit me in. They said they would be here today. This is also the second time they have not shown no call. Their warranty is crap. I have water leaking into my living roof.

After having some other roofers explain they were too busy, I reached out to Royal roofing to fix…read morethe drain on my roof. After contacting royal roofing two times, the company came up to assess the damage to the roof. The person who came up stated they saw where the leak was and would be able to come up at some point during the week to do the work. After not hearing back from them in two days, I reached back out with no response 6 times. All the while, water was coming into my house and causing damage. The inability of a business to keep their commitments and customer schedules is usually an indication that customer service is not their priority. It seems others have had more positive experiences with Royal Roofing, but unfortunately they did not have enough respect for this prospective customer to follow up.

So RR came out next day we discussed what needed to be done about 45 minutes Roger wrote up the…read moreproposal signed the contract 4/29/19 told me in 3 weeks he'd do it WELL 2 texts messages and 4 days past the contract NO reply nothing! Oh well too bad CIAO!

Wanderson Oliveira and his team did a superb job for our tree damage roof repair project. They were…read moreable to make a gutter repair that other contractors thought was not possible. The job was done neatly, on time, very professionally. It was a pleasure to do business with them.

From the owner: Full roof replacement, repairs, chimneys re-flashing and repair, Gutters replacement cleaning and…read morerepair, and carpentry around your property, your house is your best investment, take good care of it! we licensed and insured. Reliable contractor, with 22 years of Experience in all those trades. Call for free estimate! The Only thing you going to regret is that you didn't find us before. 978-790-1938

Fantastic response and service. Had a bunch of shingles rip off roof during recent wind storm…read more Called Five Star at 11:00 am, they were out to inspect by 11:30. Quick run to the shop and they were back out and done with the repair by 12:30. $300 for them to install new shingles and repair a few that were coming up. Absolutely recommend them.

"Roofer From Hell" would be a more fitting name for this unethical, incompetent outfit. I hired…read moreFive Star Roofing to do a small job on my multi-family home. They then insisted that I replace the slate portion of my roof with shingles (which wasn't leaking). I said no at first but agreed once they offered me a "deal" as they were slow on work. I was told it would be a 2-day job. After day one my tenant on the top floor had water in her apartment. I figured it was an honest mistake and the job would be completed the next day as it was only a "2-day job." By the third week, my tenant had five buckets going to catch all the water that was coming into her apartment. Five Star Roofing was paid in full and had abandoned the job. John Arsenault, who I was dealing with, became increasingly hard to reach during this 3-week ordeal. He said several times, "My guys are headed over there now." And, "they'll be there first thing in the morning to finish up." I eventually had to call from a different number for him to pick up. The best excuse I heard one rainy Sunday was, "I can't get anyone over there. It's Sunday. What do you expect?" What do I expect? I expect a "2-day job" not to stretch into 3 weeks. I expect my roof to be properly tarped off when exposed. Five Star Roofing could moonlight as a water mitigation specialist and really clean up. After 3 weeks of stress, frustration, and a leaking apartment, I had to call in a legitimate roofing company at twice the price to rip out everything Five Star did and fix the issue. It was done in a day. I sued Five Star Roofing and only under threat of arrest did John Arsenault show up to court. He lost and--surprise--doesn't have the means to pay me. How convenient! The incompetence of Five Star Roofing would make the Three Stooges blush. Even out of 100 stars, this company wouldn't live up to its name. Avoid Five Star Roofing and save yourself a nightmare.