1. New Image Customs

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National City, CA

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New Image Customs

4.4 (14 reviews)
Closed • Closed

Services - New Image Customs

Auto body restoration

Bumper repair

Collision repair

New Image Customs Photos

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Eugina G.

If I could give this place 10 stars I would. The customer service was excellent, price was extremely reasonable which was important because I was a cash customer. Not only did they make my car look brand new again I was able to continue to drive my vehicle while I waited on my new bumper to be prepped and painted. I can't thank them enough for the excellent prompt service.

Pejmaan T.

The guy (Lafayette) is a Cheap, Greedy. Untrustworthy, Flip-Floper and gouger who should not be trusted because he does conspiracy for living! He is a FRAUD and here is why: I was referred by a former employee of that place (Javier) to this shop with such a long and meaningless name to replace wheels (rims) of for Mercedes-Benz S class, I got a cold reception over the phone when I called the guy in a first place (owner named Lafayette!) to set up a business appointment! On March 19th I grabbed a sample of rim and I drove nearly 70 miles to get to his dirty and worse than a "Junk Yard" so called "shop" in National City! Despite his cold and very unfriendly on the phone and in person receptions (even though I offered to buy lunch for his employees to give him a friendly faith which he said "there is no need to" in response instead of thank you!) But just because of reference a work employee gave about him despite horrible level of professionalism and really nauseating hia shop conditions I decided to give him my business anyways! He measured my Mercedes left front wheel not at safe equipped shop (if he had any! I didn't see any!) but in the middle of his junk yard's drive way under hot sun to order spacers were needed! He said the cost for spacers and installing would be $706.06, and he wants 386.06 of it right away and $320.00 also when he completed the installation, and he said he wants all in cash! I quickly gave him a personal check since I usually don't carry cash in a large amount but I've got a feeling that he's pretty money hungry since he dose't pick up calls but rather texts, so he doesn't pay for possible costly phone calls, and he gets opportunity to think about answers by texting instead and doesn't want even pay a few cents to credit card company to make his business more customary, professional and easy to pay! I asked him if he can also find out about cost of set of 4 good-looking quality tires to put on new 4 rims, he gave me the estimate on tires and when I verified price for the same tires at other stores I noticed he quoted me $43.00 more expensive on each tire for total of $172.00 plus taxes and labor cost in addition which would be exceed $200.00 difference! I texted him and honestly told him the price for tires he quoted me at other store is $172.00 lower and I can buy my own tires if he wouldn't mind! He immediately texted me back and said he changed his mind, and he would not do the job, and he asked me to stop by and grab the spacers and bolts he ordered for and leave! I got shocked by his "My way or Highway" business practice and an obvious super cheap, greed and flip-flop mentality the guy has! The fact that he punished me by denying me a service he signed the agreement and has already got partially paid for to complete demonstrates his elogic that saying "You obey to pay me the amount I ask or I'll feel free to illegally flip-flop and throw the agreement to trash can under my desk"! I came to his business to have the service he supposed to equally give to community members regardless of their skin color, national origin and gender but ended up buying his spacers he refused to provide the whole seller's invoice for if he really ordered those for my car (because he probably was stock with those spacers and got a golden opportunity to get rid of them for nice cash without any other involvement! Anyways. I drove another 70 miles to him again to pickup those mandatory sold spacers, I took my wheels. Bolts and Spacers to Discount Tires close to his shop, and they did an awesome job of replacing them and also installing set of 4 brands new similar with those Lafayette was trying to gouge me by saving $240.00! That was my 1st and definitely the last business experience with a Junk yard called New Image Customs which as you can see in their Yelp's record doing a reverse discrimination by accepting a black customer ONLY! I was the only non black customer of him which ended up abused and denied service! I enclosed the invoice as an evidence to my dissatisfaction experience I've ended up with the. I hope no other customer gets what I went through!

My new and improved truck!
Richard E.

This place is the bomb I would definitely recommend you bring your vehicle here. I brought my truck here after another shop messed it up and these guys not only fix it they made it better than ever! The owner and staff are super friendly and treat you like family. I couldn't have asked for a better experience. Again, this place is definitely recommended!

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14 years ago

These guys are awesome...sooooo nice. When it comes time to fix the tint on my car, I know where I'm going.

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10 years ago

I have taken all my rides to these guys and have always gotten back great results. Thanks NIC

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Ask the Community - New Image Customs

Review Highlights - New Image Customs

“I panicked and asked on Facebook who was recommended and Lafayette was mentioned several times.”

Mentioned in 5 reviews

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One of One

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Excellent experience from start to finish. Alex was incredibly responsive and always quick to…read morereturn my emails, which made the whole process smooth and easy. I was able to get the luxury tint I wanted at a really reasonable price. The only thing I wasn't prepared for was having enough cash on hand to give my tech the tip he truly deserved... so he ended up getting whatever was in my wallet. Grateful for the great service and aloha throughout the experience

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My husband and I recently got a Tesla Model Y in quicksilver and wanted to have matte PPF applied…read more We called around and got several quotes, and SD Auto Enhancers had the best balance of being the most reasonable with the most number of 5 stars reviews. When my husband first reached out to David, he was incredibly responsive and patiently answered all of our questions. We had quite a few questions about the different matte PPF brands and their warranties, and he took the time to explain everything without ever making me feel rushed. I ultimately decided to go with David because of his many 5-star reviews and how comfortable I felt after speaking with him. He even went the extra mile by getting 2 small samples of ppf brands and applied them to our car so we could compare the looks in person before making a decision(btw this wasn't necessary since they all look the same). We ended up choosing SunTek, and we couldn't be happier with the result! The matte finish looks SO cool, and the installation process went smoothly from start to finish. My husband and I were thrilled when we picked up the car. Not only did we love the new look, but it was also reassuring to know that the PPF would help protect our paint from rock chips. David also had us bring the car back a week later so he could double-check the installation, which really showed his commitment to quality and customer satisfaction. We have absolutely zero regrets choosing SD Auto Enhancers. Between the fair pricing, excellent communication, attention to detail, and outstanding customer service, David made the entire experience easy and stress-free. We'll definitely be bringing all of our cars to him in the future. Highly recommend!

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I have a 2006 Infiniti G35 coupe that has over 311,000 miles on the original engine and had come to…read moreits last leg. After much thought and soul searching, I decided to keep the car and do an engine swap. In late December 2021 I was lucky to find Scott and Relentless Autosports. Scott and I met up and had him look at the car to give me an honest assessment of what needed to be done. He told me the basic bones of the car was in excellent condition and an engine swap/rebuild would be the best course of action. We looked at some other wear and tear repair items on the car and he gave me a REALLY fair estimate and so I signed him up. I gave him the car in January 2022 and the rebuild process began. Over the course of the next few months, Scott worked diligently to rebuild an engine, swap it out, keep me updated constantly with pictures, texts and phone calls. Scott discovered other repair issues which I authorized for repair. After 5 months (I know that sounds long, but in the case of several other mechanical, electrical and engine check light issues to include COVID-19 issues), Scott returned my G35...and I gotta say I am IMPRESSED!!!! Scott and his team literally rebuilt my G35 and it runs like a new car. I just got it smogged and it passed with flying colors!!! I am very happy with Scott and his team's expertise, professionalism and attention to detail. I highly recommend Scott and Relentless Autosports if you need anything done on your Nissan. Thanks for a job well done, Scott!!

Scott Bush is a scam artist, he stole $13,000 from me and disappeared. I gave him down payments…read moretotaling $13,000 for a twin turbo build, and for the last 5 months he has completely ignored my calls and texts. He vanished with my money, delivering nothing in return. Apparently he is dealing with health issues, but that is no excuse to scam me. We reported him to the Bureau of Automotive Repair (BAR), who sent out a rep to investigate. They confirmed the address he gave is actually his dad's shop, and that Scott hasn't worked there in over 8 years. That says it all. I've since connected with others in the community who were also scammed by him. I am attaching screenshots of my respectful attempts to reach him so people can see the truth for themselves. Stay far away from this absolute fraud.

Pimp Ur Ride - Apple CarPlay seamless retrofit in a 2010 C300 -  every modern feature in an older model

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I recently took my Tesla Model Y to this body shop to have a dent in the bumper repaired, and I…read morecouldn't be happier with the results. The car looks brand new! The price was more than fair. The specialist gave me an initial quote, and even though the repair ended up costing him more to complete, he stood by his original quote and didn't charge me anything extra. That says a lot about his honesty and integrity. Before choosing this shop, I checked with Tesla-certified shops and other auto body shops, and I was quoted anywhere from $5,000-$7,000 for the repair. This shop did an excellent job and charged me only $1,000. The workmanship was amazing, the price was fair, and the service was excellent. I will definitely be a returning customer and will gladly recommend this shop to my friends and family. Highly recommended!

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New Image Customs - bodyshops - Updated October 2026

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