1. New Image Customs

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National City, CA

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New Image Customs

4.4 (13 reviews)
Closed • 9:00 am - 5:00 pm

Services - New Image Customs

Auto body restoration

Bumper repair

Collision repair

New Image Customs Photos

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Recommended Reviews - New Image Customs

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Reviews With Photos

Pejmaan T.

The guy (Lafayette) is a Cheap, Greedy. Untrustworthy, Flip-Floper and gouger who should not be trusted because he does conspiracy for living! He is a FRAUD and here is why: I was referred by a former employee of that place (Javier) to this shop with such a long and meaningless name to replace wheels (rims) of for Mercedes-Benz S class, I got a cold reception over the phone when I called the guy in a first place (owner named Lafayette!) to set up a business appointment! On March 19th I grabbed a sample of rim and I drove nearly 70 miles to get to his dirty and worse than a "Junk Yard" so called "shop" in National City! Despite his cold and very unfriendly on the phone and in person receptions (even though I offered to buy lunch for his employees to give him a friendly faith which he said "there is no need to" in response instead of thank you!) But just because of reference a work employee gave about him despite horrible level of professionalism and really nauseating hia shop conditions I decided to give him my business anyways! He measured my Mercedes left front wheel not at safe equipped shop (if he had any! I didn't see any!) but in the middle of his junk yard's drive way under hot sun to order spacers were needed! He said the cost for spacers and installing would be $706.06, and he wants 386.06 of it right away and $320.00 also when he completed the installation, and he said he wants all in cash! I quickly gave him a personal check since I usually don't carry cash in a large amount but I've got a feeling that he's pretty money hungry since he dose't pick up calls but rather texts, so he doesn't pay for possible costly phone calls, and he gets opportunity to think about answers by texting instead and doesn't want even pay a few cents to credit card company to make his business more customary, professional and easy to pay! I asked him if he can also find out about cost of set of 4 good-looking quality tires to put on new 4 rims, he gave me the estimate on tires and when I verified price for the same tires at other stores I noticed he quoted me $43.00 more expensive on each tire for total of $172.00 plus taxes and labor cost in addition which would be exceed $200.00 difference! I texted him and honestly told him the price for tires he quoted me at other store is $172.00 lower and I can buy my own tires if he wouldn't mind! He immediately texted me back and said he changed his mind, and he would not do the job, and he asked me to stop by and grab the spacers and bolts he ordered for and leave! I got shocked by his "My way or Highway" business practice and an obvious super cheap, greed and flip-flop mentality the guy has! The fact that he punished me by denying me a service he signed the agreement and has already got partially paid for to complete demonstrates his elogic that saying "You obey to pay me the amount I ask or I'll feel free to illegally flip-flop and throw the agreement to trash can under my desk"! I came to his business to have the service he supposed to equally give to community members regardless of their skin color, national origin and gender but ended up buying his spacers he refused to provide the whole seller's invoice for if he really ordered those for my car (because he probably was stock with those spacers and got a golden opportunity to get rid of them for nice cash without any other involvement! Anyways. I drove another 70 miles to him again to pickup those mandatory sold spacers, I took my wheels. Bolts and Spacers to Discount Tires close to his shop, and they did an awesome job of replacing them and also installing set of 4 brands new similar with those Lafayette was trying to gouge me by saving $240.00! That was my 1st and definitely the last business experience with a Junk yard called New Image Customs which as you can see in their Yelp's record doing a reverse discrimination by accepting a black customer ONLY! I was the only non black customer of him which ended up abused and denied service! I enclosed the invoice as an evidence to my dissatisfaction experience I've ended up with the. I hope no other customer gets what I went through!

My new and improved truck!
Richard E.

This place is the bomb I would definitely recommend you bring your vehicle here. I brought my truck here after another shop messed it up and these guys not only fix it they made it better than ever! The owner and staff are super friendly and treat you like family. I couldn't have asked for a better experience. Again, this place is definitely recommended!

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6 years ago

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5 years ago

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6 years ago

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12 years ago

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12 years ago

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10 years ago

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12 years ago

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14 years ago

These guys are awesome...sooooo nice. When it comes time to fix the tint on my car, I know where I'm going.

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10 years ago

I have taken all my rides to these guys and have always gotten back great results. Thanks NIC

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Ask the Community - New Image Customs

Review Highlights - New Image Customs

“I panicked and asked on Facebook who was recommended and Lafayette was mentioned several times.”

Mentioned in 5 reviews

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Color Key Auto Body - After service

Color Key Auto Body

(46 reviews)

I had my 88 Toyota truck repaired and painted At Color Key Auto. Wow!!! they did such a great…read morejob!!! George and Patricia took very good care of my Truck. I would recomend them very much!!! Very Happy!!!

I had gone to Color Key for two of my cars in the past (you can see my review from over 5 years…read moreago), so when I got rear ended on April 1st I knew exactly who I wanted to bring my car too. The damage from this accident was MUCH worse than anything I'd brought to them before, but I was 100% confident that they'd take care of me, in both quality of work and price. So much so that I opted to bring my car to Color Key even though I work for a company that directly contracts with a different body shop. And of course I was right to be confident. Firstly, from start to finish (including fighting with insurance companies and waiting for parts) Jorge had my car back to me in less than a month. I just know that I'd still be waiting on my car for weeks if I had taken it to a different shop. And both Jorge and Patricia communicated with me throughout the whole process. (Ps. They even drove out to my work to adjust a part that came in the mail a couple days later. Talk about above and beyond). Secondly, they really advocated for me and made an effort to make sure my insurance company would not total my car despite the agent in charge of my case wanting to. I'm deeply attached to my car (so much so that I cried even just seeing her on the back of the tow truck) so they really saved my mental well-being along with my car. Especially because... Thirdly, the car looks like absolutely nothing happened. I kept dragging my coworkers (I work at a Kia dealership) out to look at it and they were all impressed. You can see it clearly in the before and after pictures, the car is gorgeous. Everything is lined up beautifully. The paint match is absolutely perfect. Usually there is an expected slight color difference between the bumper and the rest of the metal, but there is literally no difference on my car. And considering that they also polished it, my paint hasn't looked this good since I bought the car. I also included a picture that shows just how much they had to tear it down, because seeing it go from smashed, to torn down, to completely fixed really drives it home. I put a couple of pictures showing how completely smooth/aligned the contour lines on the body are as well. You'd never know it was literally sawed in half. **** TL;DR **** Take your car to them. Jorge and Patricia are amazing. The work quality is fantastic. You can trust them completely to make your car look beautiful again. Patricia & Jorge- Thank you so much for taking care of me and my baby so well. I owe you. You have a customer for life :)

New Image Customs - bodyshops - Updated October 2026

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