I've been procrastinating writing this review because trying to condense what happened to me to a…read moreparagraph seems impossible. To begin with, I gave 2 stars because there are a few nice people that work here. Unfortunately, they are trained to make everything as difficult as possible for the renters (once they've got you in). I lived in one of the properties they manage for over 2 years. The home quickly developed a mold problem after THE SINK FELL OUT OF THE COUNTER and they sent someone to fix it up with some craft glue and a 2×4. Not kidding. Simultaneously the bathrooms had HUGE moisture issues because the home did not come with bathroom vents. The doors would not shut due to swelling and we were constantly fighting mold growth. Reaching out to APM yielded no results as they claimed it was our responsibility to deal with. We had constant fans and dehumidifiers going, and no help from this company. I kept pleading to get the homeowners information-- I thought if I can speak to the people that actually care about the property that they may want to help save it. Nope. Myself and my roommates then 6 year old son BOTH developed health issues from the mold exposure. No excuses for that, APM. Fast forward to the end of our time there. We had extended our lease a few months "as a favor" to APM (somehow it made things easier for them). Sure, that's fine. But when we need an extra month, even just a week to find our next home they DENY any extension. We had to move in to a relatives' attic for 6 weeks in transition. And that would be understandable if, you know, they were using the house immediately. But no. We drove by the house weekly for the 6 weeks we were homeless and there it was, empty and overgrown. This after we went out of our way to make sure the landscaping had been done THE DAY WE MOVED OUT. We even had the house pressure washed, which is on the "move out instructions" --- which I GUARANTEE the formers tenants did not comply by. This house was DIRTY when we moved in. So we cleaned it. And we kept it spotless to the end, even hiring professionals at move out. We spent over 500$ between pressure washing/landscaping/cleaning only to have part of our deposit taken. So, they do this thing where they HOLD YOUR DEPOSIT HOSTAGE FOR 30 DAYS after you move out to inspect the property. In my 12+ years of renting, I have never had someone take more than 30 MINUTES to inspect upon move out. So they hold your money hostage while they dig around trying to find issues to pin on you so that they can keep your money. I was eventually fined $165 for a crack in the bathroom door that had been caused by moisture issues (after I fought them on even more issues they tried to pin). I then sited the North Carolina Tenant Security Deposit Act, commanding that I be able to fix the door myself (you can get a new door for like 40 bucks); but they ignored me and fined me the 165. I tried to reason with these people for a very long time-- I'm not one to write reviews and spend all this time being negative-- but PEOPLE NEED TO KNOW NOT TO RENT A PROPERTY FROM THIS COMPANY! If we had had ANY other place to go during our stay at this property, we would have moved out long ago. They draw you in with reasonable rent prices (which actually go up each year, FYI) and then you're trapped in a lose lose situation. PLEASE, heed this warning.

I moved to Salisbury to take up a position as an Assistant Professor at Catawba College, and rented…read morea duplex managed by APM. The condition of the property at move-in was unacceptable: overflowing trash bins left from the previous tenant, built-up dirt and grime, cobwebs, and multiple defects including a hole in the ceiling, torn window screens, and chipping paint. Several smoke detectors were nonfunctional because they had no batteries--a clear violation of NC General Statute § 42-42 and basic fire safety codes. I documented all of this and sent the property manager, Matthew Sloop, an assessment with photos. It has now been over a week with no reply. When I asked about the missing refrigerator--a standard inclusion in every rental I've lived in--he simply stated they are "not required" to provide one, without addressing the fact that the listing failed to disclose its absence. I've already done the cleaning myself, but this property should never have been delivered in such a state. The lack of responsiveness and disregard for habitability speak volumes about the management's standards. One more note: if a careful prospective tenant looks at their Google reviews, they'll notice that the bulk of the positive ratings come from property owners--not from tenants who have actually lived in these units. That fact alone should give pause. If you are considering renting from this company, inspect the property in person before signing, document everything in writing, and be prepared for minimal responsiveness once you've moved in.

The only reason I am giving Capstone a one star is because you're not able to give them a 0…read more.. This company should be wiped out and taken over with people who actually have souls. My fiance and I have both had crappy experiences with Capstone. DO NOT RENT FROM CAPSTONE! I beg you to save yourself the trouble now and/or in the future. They DO NOT care nor will they ever. It's rare that I give any sort of review on yelp unless it's a deserving review...this company deserves every bit of trash that comes their way. WORST RENTING COMPANY IN THE WORLD. **Let me add this, to respond to Capstones comment below... I have never been evicted, so your comment shows what kind of person you are, yet again...please end your business. You're part of whats wrong in this world.**

This place is the definition of corrupt! These people do not care about anything or anyone, as long…read moreas they get a pay check. They took over my property 3 days before rent was due and have not accepted any payments from me. has had me removed from the office when I went to the company to try and pay them. I have lived in the house that I'm in for 4 years now, cape stone took over for the past 2 months and now I'm on the streets with nothing but a 7 day notice and boxes. Thanks to this horrible horrible establishment. Please save your self and just go rent elsewhere. These people are bad people!

If you want rent to keep going up with no improvements this is your place. if you're ok with your…read morewindows not opening and being paint shut, electrical problems ruining your devices and they do nothing about it. no kept properly, mold, bugs and plum and walls caving in step in down look no further. Rude staff and they gonup on rent and make no improvements.

From the owner: Overcash Real Estate is a full service property management company that started small and has grown…read moreto include sotrage, property insurance, and a construction company to help make sure what you need is a 1 stop shop to take care of our clients.

This is way overdue..... Metric Realty has change my life and I would like to say THANK YOU to…read moreLeKisha and her entire team. Working in the property industry had me thinking to buy a home. I had been putting off looking because I was scared and un-education on the process. UN-EDUCATION!!! Not LeKisha her team. Very knowledgeable about the market and compassionate on point. Treated me like family the entire process. We had a long process but from day one she knew it can happen and it did. It was only a 90 day process. She also has a lot of resources which you need in this game. LeKisha spend the time looking and working out deals for it to work. On Aug 31 I was able to move into my first home and it felt good. Thank you

Does not offer acceptable payment options to their residents. They require payslips that go through…read moreexternal companies like walmart or walgreens or CVS. But in Charlotte, the payslip systems go down, and the companies like walgreens have no incentive to keep the payslip systems working, or to use the payslip systems. They will just say "no" to customers. There is no alternative way to pay rent online, or in office, or over the phone, so residents are in danger of getting evicted.

They was upfront with if they could help. What to do because they weren't unable to assist & many…read moreof them are still pondering other suggestions to help. Which is extremely helpful when you are running out of your own.

From the owner: Meet Ryan Hollins…read more Trusted Charlotte REALTOR® with thirty years of Local Expertise "For over three decades, I’ve proudly served the Charlotte, NC community as a dedicated real estate professional. I’m here to provide personalized guidance, tailored to your goals, with a focus on informed decision-making and long-term value. As a licensed REALTOR® through the National Association of REALTORS®, I bring not only proven credentials but also a deep-rooted commitment to responsible homeownership and sustainable living. Whether you're navigating your first purchase, upgrading your lifestyle, or preparing to sell, I offer the knowledge and support you need at every step. Above all, real estate is about relationships. I believe in building meaningful connections, contributing positively to our community, and helping my clients achieve more than just a transaction—it’s about realizing their real estate aspirations with confidence. If you're seeking a trusted, experienced partner for your next move in the Charlotte area, I’m here to help."

I have used Tarheel Realty to sell over 10 homes and they are the best in the business! They have…read morethe best marketing strategy and attention to detail!

From the owner: At Tarheel Realty, we pride ourselves on what makes our business unique: our deep-rooted history,…read moreunwavering commitment to integrity, and exceptional client service. As a family-owned, third-generation real estate company, we have been serving the Statesville, NC community for over 40 years. Our seasoned agents are not just experts in the local market; they are also dedicated to providing personalized service tailored to each client's unique needs. We stand out through our innovative marketing strategies that include professional photography, engaging social media content, and comprehensive market analysis. Our agents are continuously trained and stay updated on the latest industry regulations and best practices, ensuring our clients receive the highest level of expertise and ethical service. What truly sets us apart is our genuine care for our clients. We understand that buying or selling a home is more than a transaction; it's a significant life event. At Tarheel Realty, we build lasting relationships and work tirelessly to help our clients achieve their real estate goals with confidence and satisfaction. Discover the Tarheel Realty difference today, where tradition meets innovation and every client is treated like family.

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

They are positive outlook but couldn't do more than notify me of their position & areas where they…read morecan help

Cortez has gone beyond expectations in working with my family to find a home. His patience with…read moreour multiple trips, and professionalism was great, and his understanding of what we were looking for. Cudos to Cortez. Thanks

I thought long and hard about whether I should make a review about this company and decided to take…read morethe risk. I called twice for information and help. The first time was about getting an affidavit of residency since I just moved in from the west coast, I needed extra proof that I lived in NC to get my DL updated. I wasn't sure if being a listed tenant on the lease was enough and let me tell you. Who ever was on the phone that day was either having a bad day or needed to be re trained on how to provide proper customer service. She kept cutting me off and even went out of her way to correct my accent, saying "you mean an AFFIDAVIT OF RESIDENCY ?" and I said yes explaining my situation, before i even finish She cuts me off again and says "we can't disclose that sort of information." To me.. a resident of my apartment they are managing. I decided to brush it off, but the next time I called about my ESA not being on the lease. I'm trying to explain to her that I didn't know that pet limiations for a rental property didn't apply to an ESA and would like to see how I can get her on the lease and that I apologize for the inconvenience, at this point I'm already living here for 2 weeks, This woman says "you can't just ask for forgiveness after a mistake" now WHO in their right mind would say that to a customer? I then tell her that this is not how you talk to people and that she needs to let me speak and finish before she jumps to any conclusions about me not having the proper documentation and she proceeds to say "ma'am we have 800 other tenants to deal with" as if that has anything to do with her lack of professionalism and general proper etiquette. Look lady, be thankful I'm not naming you and your coworker out, for discriminating agaisnt a person with a disability, but it should not matter how many tenants you guys manage, 800, 100, or 4 tenants, it is your job to treat them with respect and provide the professionalism we deserve. Not just me, everyone. We pay for our rent and that money is whats paying for your jobs. If you hate your job, then please just quit. If your having a bad day take a day off, though still not an excuse for the degrading experience you have put me through. Look for the red flags people, i decided to let so many things go, from the leak under the sink, the mold and mildew built up in the bathrooms, the awful smoke and WEED smell in the apartment. We were hurting bad and needed a place asap due to my husband getitng out of the army. This company needs some serious reality check on how they train their employees or on who they hire, untill then do yourselves a favor and STAY CLEAR FROM THIS COMPANY WETHER YOU ARE A RENTER OR A PROPERTY OWNER. God bless everyone, and I hope you two ladies find the healing you guys need, because yall ain't right. I will be posting this review on other platforms because this is completely out of hand.

The rent was affordable and they only raised it once in the 6 years I stayed there…read more They always responded in timely fashion for maintenance requests. The property needed work, but it was spacious for what I paid.