I have to admit I was a little worried having checked the Yelp reviews before going. I had a…read moresurprise toothache (I'm fairly good at dental health so it was a real surprise) and since I'm out of state for school I was worried. They are supposed to take my insurance, so I went and talked to them. Extremely nice lady at the front talked me through the process, was very articulate and clear about any charges I would have by this visit. Insurance was not cleared for this first exam, so they gave me $100 off my first exam as a new patient and advised me to return for later. She told me upfront what I would pay ($20) and there were no surprises. It was just for an initial exam. Doctor P. was very nice and was in no rush and was very clear about my options. After being told it wasn't anything life-threatening or urgent, I'm going home for comprehensive exam and treatment, but this office was good in a pinch. The office is not the newest, but neither is my dentist's back at home and I am completely at home in that. They saw three or four other patients during the two hours I was there, definitely not booked back-to-back, but it wasn't deserted either. And the other patients were well-to-do older men who seemed to have a certain rapport with the place. Not a single mention of any of the products they sell or any sales talk like the others are talking. I'm giving it a three because, although it pains me to see such harsh reviews, I do believe they are responsible for them and I think they'd better do something drastic if they want their rating to go up. Based on the reviews and my personal experience, I probably would not come for anything very serious or invasive surgery, but I wouldn't mind returning for cleaning or a check-up.

(Just starting to write reviews here.) They do wonderfully…read moreby me for general dentistry. Personable and approachable desk and clinical staff. Collaborative decision-making with good explanations. Only "complaint" was distance and wait for specialist (Livonia for root canal) which seems par for maintenance health care orgs.

The staff and doctors are amazing. my daughter had her wisdom teeth out with sedation. All of the…read moredirections were clearly reviewed at the consultation so she was ready the day of surgery. They have also taken care of my mom. We will always use Michigan oral surgeons. PS. my husband and I are in dental ourselves and we send all our family here.

the people at the front desk and very rude and snotty. Same time and find somewhere elseread more

HOLISTIC…read more Unbelievable! I have been all over the Internet trying to find a local dentist who has expertise in doing a ceramic implant. Most dentists use titanium in your gums and them top it with a ceramic crown. Instead, I wanted all ceramic. I didn't want any more metal in my mouth. Dr. Jung is prepared to do this for me. I'm ecstatic that we made an appointment to get my work started. In addition to being knowledgeable, Dr. Jung has a very kind and caring demeanor. I think he is Ann Arbor's best-kept secret. Eun-Young was difficult for me to understand while over the phone. That was probably my 'old' ears. In the office, she was delightful and very helpful. Eun-Young is obviously very knowledgeable regarding dentistry and an asset to the office. I'll be back to do another review after the work is completed, but for now, I am very pleased with the consultation. If you are looking for a holistic dentist consider Dr. Jung. If you use Dr. Jung tell him, "Sharon sent you." I told him I was going to spread the word about full ceramic implants. :)

I have been with Dr. Jung for close to 10 years and he has been taking good care of my teeth…read moreincluding several implants. I am enjoying my heathy teeth. He has a university level of expertises in technology with humble human nature which makes me very comfortable. Going to dentist is no fun for young or old, but because he make it so comfortable in the chair that I have no resistance to going to dentist. And all the appointment processing is easy and friendly. Thank you, Dr. Jung!!

Dr. Johnson is hands down the best dentist I've ever been to. I almost don't want to share because…read moreI don't want him to fill up, but since I know the lack of advice on here for health related areas, I guess I will :-) I've been going to him for about 3 years now and have never experienced less that 5 star service here.

I recently broke a tooth and needed it fixed. My friends recommended Dr. Johnson and I was very…read moreimpressed with his professionalism, good nature, & quality of work. He got me in right away and once he took a look and got a couple of x-rays, he got right to work. Fixed my tooth up very nicely and the appointment took only about an hour! I couldn't be more pleased with the result. What a fantastic dentist & a truly nice guy!!

I was a patent of Dr Sandberg for over 25 years. She was cautiously and carefully practicing…read moredentistry with a philosophy of minimal intervention secured by maximal prevention. She was also a critic of dentists who opted for expensive crowns over much less expensive fillings. She believed in regular cleaning over "deep cleaning," stating that dentists recommending deep cleaning have been to too many seminars! On cleaning, Mary Jo did this herself, old school, by hand, rather than using an ultrasonic device, or having a dental hygienist do it. Mary Jo was like your best friend, working to guide you through a gentle dental relationship, while minimizing your anxiety over the whole process. Unfortunately for all of her patients, she retired in 2024. We lost an orchid of the dental world, whose presence graced her office with calm and concern. We miss you Doctor Sandberg, but thank you for showing us the standard which other dentists would do well to model.

As a new patient, Dr. Sandberg was so kind and caring, she made me feel completely at ease and took…read moregreat care of my dental needs. Her office is very clean and cozy with ample parking. The office staff and assistant we're very friendly and accommodating. I appreciate that they took my insurance and made the entire visit a great experience. I highly recommend Dr. Sandberg and her staff!!

I would give a VERY SOLID 10 out of 5 stars (SIMPLY OUTSTANDING and deserves double the stars)…read more We found Dr. JEFFREY L. WASIELEWSKI after my wife had an incident with a tooth and we are very thankful that we did, we feel strongly he is a brilliant and amazing surgeon and an amazing human being. His skill sets are immense and comprehensive. By absolutely no stretch of the imagination, my wife had a major issue that we came in with, and right from the first consultation Dr. Wasilewski put us at ease with his personality and demeanor, all doctors would be truly fortunate if they possessed even a fraction of what Dr. Wasilewski possesses in terms of soft skills and true ability. On a small side note, I had a highly impacted wisdom tooth that really started bothering me and because we had met Dr. Wasilewski through my wife's case I scheduled an appointment for my wisdom tooth extraction even though my tooth was highly impacted Dr. Wasilewski did an exceptional job with it. Additionally, all the people working there are very kind and caring. They have a wonderful team. In closing, in our humble opinion, Dr. Wasilewski is outstanding, and we would very highly recommend him.

My relationship with AA Oral & Facial Surgery began in 2015 when one of my molars began to feel…read moreextremely sensitive to cold, then to hot, and finally to any contact at all, resulting in lots of pain every day. After multiple visits to my dentist and endodontist to diagnose what would eventually be known as my *fractured* molar, I was referred to Dr. Wasielewski. He consulted with me, took images, extracted the problem tooth, installed a new implant, and I now have a much happier mouth. I found Dr. W and his staff to be quite personable, communicative, thorough, and professional, all with a smile. Every step in our process was taken mindfully, and with the patient's mental/physical well-being as the top priority. Long story short, Dr. W is exactly the person I want when I need any surgical procedure in my mouth, and I would absolutely recommend him to others.

We had the pleasure of Blare helping us today. She was able to help us schedule appointments in…read moresuch a reasonable time frame. Blare knows her job well..

No I was having an issue and didn't know I didn't have insurance and I was a basket case I wanted…read moremouth Cancer text. Told them I had the money to pay for just the test they said they wouldn't charge me but I don't believe they did the test just that they would do it. So I'm still scared out of my wits about the problem I'm having. If I were you I'd stay as far away from this dentist office as you can. then they say they charge people with no insurance 29 dollars for a cleaning and x rays but they quoted me 130 dollars.

Great place for dental. Watch the parking garage though, it seems to be structurally shifting. Over…read morethe last two years my f150 gradually stopped fitting in the garage.

1-Star Review -- Extremely Disappointed After 8+ Years…read more This has become an embarrassment for the University of Michigan. I have been a patient at the University of Michigan Dental School for more than eight years, and I have never experienced anything remotely as frustrating, dysfunctional, and poorly managed as what I am dealing with now. Let me be very clear: the dentists and dental students have generally been excellent. The problem is everything surrounding them -- administration, scheduling, IT, management, and the telephone system. The system is an absolute mess. You can't get anyone on the phone. People don't return calls. Messages don't seem to get handled. Trying to schedule or resolve even a basic issue has become an exercise in frustration. And when you finally do manage to communicate with someone, you can end up feeling like you're being blamed for problems created by their own system. What's particularly disturbing is that the dental students themselves are frustrated by this system. When the people working inside the organization are telling you they're frustrated with the same problems patients are experiencing, somebody in management needs to start paying attention. This isn't some minor inconvenience. This is a basic customer-service and administrative failure. After putting up with this for years, I have finally had enough. I have already found another provider for my wife, and I will be taking my own dental care elsewhere. After eight years as a patient, that should tell management just how badly this situation has deteriorated. The University of Michigan has an outstanding reputation, which makes this experience even more disappointing. The quality of the dental professionals is being overshadowed by an administrative system that appears completely incapable of serving its patients properly. Patients should not have to spend their time repeatedly calling, leaving messages, trying to figure out how to reach a real person, and then dealing with an attitude that makes them feel like they've done something wrong. We are patients--not problems to be managed. Someone in upper management needs to take responsibility for this. The phone system needs to work. Patients need to be able to reach people. Calls need to be returned. Scheduling needs to be handled competently. And when something goes wrong, patients should be treated with respect instead of being made to feel like criminals for trying to resolve the problem. Eight years of loyalty should mean something. Unfortunately, it apparently doesn't. I would strongly caution anyone considering this facility to understand what they may be getting into on the administrative side. The dentists and students may be excellent, but getting through the bureaucracy surrounding them has become unacceptable. University of Michigan Dental School: you can do better. Much better. Your patients--and your students--deserve better than this. One star, and only because zero stars isn't an option.

Dr Ichesco and his staff are fabulous! They provide quality care in a timely fashion. The office is…read morenot very high tech, but very clean and conveniently located! Dr.Ichesco explains everything he is doing during treatment and is very concerned about pain control. My root canal was painless and done quickly. I had an excellent experience here!