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    New England Custom Masonry

    1.0 (1 review)

    Services - New England Custom Masonry

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    11 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Fireplace repair

    Fireplace insert repair

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    2 years ago

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    Phelps & Sons

    Phelps & Sons

    (10 reviews)

    Great people The Oner is fantastic. I recommend it to everybody. Good service. The first time he…read moreheld me to installation with my pellet stove and all he gave me a good price with the pallet

    Shout out to Phelps and Sons as they sold me a Quadrafire 1200! 20 years ago and been buying…read morepellets and having service my stove is second to none. I recently had my chimney replaced and found that my pellet stove had rocks drop in and around my pellet stove and called the chimney company who said they experienced pellet stove people come out and found they were clueless and had to come out a second time and while they sat there the stove was making a terrible noise they were googling and telling me that stove should be replaced as I had to tell where the problem was as they did not get all the rocks out of the back of the pellet stove and I had to show them how to get there and would not disconnect the stove from the Flue so they did the best they can. End result was the stove did not work and was constantly shutting down. I called Phelp and sons and explained this to them and they sent Jake over and and he disconnected the stove and pulled it for inspection and spent 3 hours cleaning and found the back blower motor was completely clog with rocks and soot and tried to fix and tested and ended up replacing it and now my pellet stove is working like it's brand new and I am the happiest customer and will not let anyone touch unless it Phelps and Sons as they are the true professionals. So don't let chimney people tell you they are knowledgeable on pellet stoves and stick with people that you can trust which is Phelps and sons. I would only recommend that you only have pellet stoves service by Phelps and Sons and also for the cleanings as well and I buy my pellets only from them.

    Frederickson Stove Shop

    Frederickson Stove Shop

    (6 reviews)

    Sales person lied to me and told me people in RI can't burn coal because of "atmospheric…read moreconditions" that "put the fires out" and that anthracite ash is poisonous and I'd need a permit to dispose of it. Uh, no. If it wasn't a straight up lie so I'd buy a pellet stove, it's pure ignorance. If you don't know just say so. Don't make stuff up. I patiently listened to the guy try to sell me a pellet stove, then a pellet furnace, even after I clearly stated I wanted something that didn't require electricity...which I reminded him of after the furnace pitch to which he replied "just get a generator." I was gonna buy their last coal stove but no thanks. Not listening to me=no sale. I went to Fuel & Flame instead bc If they don't know something they say so, or find out, and they do not attempt to blow smoke up (you know where) or sell me crap I don't want. 3 stars because they did have the damper I needed, and the store is neat, well lit, and stocked to the ceiling with pellet stuff (if that's your bag, man.) Staff is friendly, at least. I guess the "atmospheric conditions" just weren't right for me to give 5 stars.

    Not sure what happened to this business but I ordered pellets and pre paid for 2 pallets. Waited…read moreseveral weeks, had to call multiple times only to be told "Sam" the delivery man would call. He never returned any calls and I was never provided clarity on delivery after several months, all while they held my $750 pre payment. Now I have been waiting for my refund to be issued and was promised it would be mailed last week, and it still has not arrived a week later. If I do not receive the refund I will have to pursue it through the AG's office

    New England Custom Masonry - masonry_concrete - Updated May 2026

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