Zero stars if I could. I had Steve Forand of Forand LLC come out personally (he sent his "guy") to provide a quote for power washing. He initially preferred to give the quote over the phone, but I insisted on an in-person visit. At that meeting, they quoted $800, plus an additional $50 to spray "Wet & Forget" on the shed roof. However, the invoice they left was for $1,200.
When I called to question the discrepancy, he told me I was wrong and implied I had misunderstood him (his exact words were much more insulting than that)-- which was both insulting and inaccurate. I took notes during the quote and have no doubt about what was said.
Beyond the pricing issue, the work was subpar:
He completely skipped a large section of one deck.
He did not power wash the back side of the garage.
He failed to move furniture or other items out of the way, instead washing around them.
Several small plants were killed by careless water blasting.
Unfortunately, I did not get the quote in writing, so I'll pay the invoice -- but I'm left frustrated, disrespected, and extremely disappointed. I would not recommend his services to anyone. read more
