The entire staff is outstanding. I've seen great results. They aggressively address the issue and…read moreget results.

very responsive. very helpful and professional. I highly recommend them for therapy And for honest…read more When the job is done they say so

I've been going here for around 4-6 weeks. Results are evident. Staff is friendly and know what…read morethey are doing. I like team work with the assistants. The place is super clean. Parking is typically available and easy. Front desk staff are easy to work with. Equipment is in pretty good shape!

I came here for treatment of back pain and general sedentary-ness. I also have Fibromyalgia and…read moreChronic Fatigue Syndrome, and so I REALLY appreciated that they trusted my knowledge of my body's limits. I was never pushed past a reasonable point, and I was even allowed to re-arrange certain exercises in the routine if I needed to. Kelsey + Micah were my treatment team, and they did a fantastic job! Micah in particular listened well and gave a thoughtful answer to every question I threw at her. Everyone is really encouraging! The front desk staff and all the techs are also really nice. The techs scurry around making sure everyone is on track with their routine; they also constantly keep the place wiped down and clean. I really liked the environment at this location, too. The music is motivating instead of annoying, and not too loud. All the patients came from diverse age ranges, backgrounds, and abilities -- so I felt like everyone was made to feel welcome. Note: Give yourself a few extra minutes to find the place. The entrance is off of West. (That is not where Google Maps had taken me...)

I'm in physical therapy now (about 2 weeks in), and have a way to go yet, but I'm very pleased with…read morethe progress I have already made with Brad, my therapist. He is clearly well qualified, he's very nice, and he listens and responds to my comments and questions. The facility is very well equipped and pleasant to be in (and I'm really glad they opened a Georgetown satellite and I don't have to deal with the Austin traffic). Home exercises that are specifically for my needs are posted on line each week, and have videos as well as written instructions. They're pretty easy to follow (though not necessarily easy for me to do ). I feel blessed to have the opportunity to be at Symmetry and especially to work with Brad. Even though it's sometimes hard work, I actually look forward to the sessions.

Really love Symmetry and Kelsy, my PT. The facility is great, the staff is amazing and my knees are…read moreimproving!

TLDR: don't even think twice, just come here and you'll walk out a new person!! Alexa, what is…read morepain? I was referred here after not one but TWO car accidents that completely left not only my car but also my body destroyed. I've been receiving treatments for 4 months now starting in March (basically beginning of the pandemic) and started on an acute treatment plan where I came in twice a week for a bit and then it became once a week. All I can say is that Sam is a miracle worker!! I went from being sore and constantly feeling discomfort in my hips, back, shoulders, with pain in my left arm and right leg, (I wasn't kidding when I said body was destroyed) to being able to sleep soundly through the night without waking up multiple times from pain or being uncomfortable. I LOVE coming to my appointments, they're the favorite part of my week because I know I'll be able to walk out feeling great. Sam really knows what he's doing; I was introduced to the dry needling technique -- LIFE SAVING! -- and adjusted in the same visits. He asks how you are feeling at the beginning of every appointment and addresses all of your concerns, answers every question you have, and makes you feel like you're a part of the Next Level family! Kelsey and Amy at the front desk are also super friendly and helpful, the exercises I learned for some physical therapy at home for "homework" have definitely aided in my recovery. They also work with you in scheduling and are as flexible as they can given their busy days! I'm now able to work out almost daily and am so glad that I was able to get treatment here! I highly recommend it to ANYONE who is in ANY kind of discomfort.

Having come back for the same issue right before covid hit... they're still great and they resolved…read moremy issue again. Would return again and again, though I hope I don't have to! The team is dedicated to getting you feeling better. It's the best of all worlds - for me, I need a quick fix and to know how to strengthen myself before the next appointment. They are great as long as you do the homework.

The best to get you moving and out of pain! Very friendly and professional. Easy parking.read more

Terrible intake customer service! I recently moved to Austin, Was referred to this group by my PT…read morein the city from which I moved. I could never get my call returned to schedule my initial appointment. I received numerous TMs from Ryland saying that I would receive a call, but never did. Disappointed that I'm having to look elsewhere while my back hurts.

The scheduler is completely disorganized…read more First off, their hours are incorrectly listed here. She said they're only open three days a week, and close at 2:30 pm. I called on 4/1 and was told I could come on 4/3, or the week of 4/15. I chose 4/3. I spelled my name for her twice since she took it down incorrectly the first time. She called back afterwards saying she hadn't taken my name down. I reminded her I had even corrected her, and she remembered and apologized. Then I got an e-mail confirming 4/5. I called back and she said that was a mistake and I'm scheduled for 4/3. I couldn't find the place on 4/3, and called. She said I'm scheduled on 4/10, which wasn't even available when I first called. I actually never got a confirmation for either day. In each interaction I asked about paperwork she said she would send me. Of course I still haven't gotten it.

I've had two total knee replacements, and most recently, two total hip replacements. Suffice to say…read morethat I know a bit about physical therapy. These folks get it right. You have your Therapist's full attention, for a full hour, and more importantly, they actually care! I've made great progress, but am far from finished, and my therapist has given me ideas as well as various bands to use on an upcoming rather lengthy road trip. They reassess periodically so that you can see the progress you've made, as well as sending that information to your physician. Friendly, extremely professional. In my opinion, the best in Austin.

I had an incredible experience with Lady Bird PT. Throughout both pregnancy and postpartum, I…read morereceived truly holistic and compassionate care that went far beyond what even the most attentive OB can typically provide in today's healthcare environment. They took the time to address the gaps that are so often overlooked--offering personalized support, education, and reassurance every step of the way. Whether you're dealing with pelvic floor symptoms or simply want guidance on safe, effective body mechanics as you return to your favorite workouts, Lady Bird is an amazing resource. I'm so grateful for the care I received and can't recommend them enough.

I was referred to Lady Bird by Austin Area Obgyn. A woman called to schedule an appointment…read morerequiring an email address to become a patient. I could hardly hear her because there were so many loud kids in the background yelling. I told her that I didn't want to create a username and password and asked if it were possible to not give her my email address. She said no. All of their exercises and billing are done online. She said they cannot store my medical files online. I said that's only if I don't sign HIPAA. She said, "Well then, if you don't sign HIPAA, then you're not good fit with us." I don't have a problem signing HIPAA. I never said I don't want to sign HIPAA. I just know from my chiropractor's office that they store medical files in file cabinets because none of their patients have signed HIPAA. Lady Bird can store all of my medical files online and add me to the system as long as I sign HIPAA. I just don't want to log in to look at my exercises because I already have a gazillion accounts online. I did not appreciate her attitude. I also know at Mondo Therapy, patients are not required to create a username and password.

They were an incredibly helpful group! The front desk staff discussed payment and insurance…read morecompatibility with me to simplify the process. Meanwhile, Katie was very informative and communicative throughout my visit to ensure that I am doing preventative strength training throughout my running season!

I've had this lower back pain for Months and it even strikes when I'm trying to sleep! I took a…read moreweek off and it kinda helped, but let me tell you folks- I was at Mondo no more that Ten minutes and Morgan had me working the pain out while explaining what was wrong from the get go! One visit and I feel better than I have IN MONTHS! I Am Amazed! No weirdness just info and exercises that help and I can do every day! I'm going back next week! Hey man DON"T WAIT! Stop your stupid old pain TODAY! Give them a call now! I SUPER recommend! :D

I'm currently recovering from an L4-L5/S1 fusion, so physical therapy is not optional for me. It is…read moreessential. Logan is outstanding. Easily one of the best physical therapists I've worked with. Knowledgeable, attentive, and genuinely invested in my recovery.

This is specific to the Bee Cave location. Totally unprofessional group there. The therapist spends…read more15 minutes with you, after making you wait 15 min for your scheduled appt. There is a little dog, jumping up and down the tables, not what someone in pain wants to deal with. The therapist doesn't give you a plan of treatment, makes you fill out a survey on her and the location while she looks over your shoulder and your done. That is the complete evaluation that they charge you $200 for. I went elsewhere. If the first visit was that bad, what is your treatment going to be like? I would have given them 1 star but the location was new and clean.

We saw Dr. Rawson twice for a family member with back and leg pain (T.), before and after an MRI…read more He was very patient, explained the basis for his recommendations clearly (as well as what he thought would *not* help and why), and invited further questions. We now feel we have a better understanding of T's condition and best treatment options, unlike with most other doctors we consulted about the same condition. I've also never seen self-pay rates lower than CHARM's: $200 for an initial visit and $90 for followup.

I have been going here for quite a while now, weekly for physical therapy and have also had 2…read moretreatments done here for my shoulder. I have had a chronic pain condition for more than 5 years, and have finally been able to make a lot of progress on it through coming here. I am still working on it and will update my review, but it's very clear after a lot of work that I finally understand some or all of my immediate underlying issues. And importantly, I am actually getting better, after so many other things I tried were not working. I have been to roughly 15 other providers for my chronic pain, including other PT, and there are really just a lot of differences here that I think have made the difference, in finally figuring out what has been going on all this time. My experience in PT has been that I'm able to coordinate between a Dr and what we are doing in PT, which is useful for a lot of reasons, but in my case has really helped with finally narrowing down, what the problem has been, and why it was not fixed or at least improved in the past. I do think if you have chronic pain that is not getting worked out, you will need to be your own advocate as people say. In hindsight, years ago I kept accepting the idea that my pain was normal or not much to do about, and I realize now it's been the same issues the whole time, but somehow was never being identified or treated properly.