very unprofessional first time with Isabel was great so I tried it again but the lady didnt even…read moreasked me what was wrong lefg me in the room for almost 50 minutes. The 3rd time just left after 30 minutes. Will never go there again!!!!

Terrible service, I have to take out the needles by myself because I was asking for help to the…read moredoctor for 30 mins and nobody answered. Terrible customer service.

I had another amazing experience at Tokyo Massage this afternoon! I've been here before for a deep…read moretissue massage, and this time I tried the relaxation massage. It was exactly what I needed. My massage therapist, Sia, was absolutely wonderful. She was so kind, professional, and attentive throughout the entire session. She regularly checked in to make sure the pressure was comfortable and asked if I wanted more or less, which I really appreciated. I've struggled with tightness and knots in my neck and shoulders for a long time, and I've tried everything from massage guns to massage chairs with very little relief. Sia's techniques made such a difference, especially in my shoulders. It felt so good to finally get some relief after dealing with that discomfort for so long. The atmosphere was peaceful, relaxing, and very professional exactly what you want when getting a massage. As I was leaving, they even gave me a bottle of water and coconut water, which was such a thoughtful touch. The prices are also much more affordable than many other places I've been, and the quality of the massage exceeded my expectations. I'll definitely be coming back, and they'll be seeing my face a lot more. Highly recommend!

A surprisingly excellent massage for a very reasonable price. I can't really imagine a single…read morething to complain about.

Found this place on yelp,booked an appointment and it was amazing!…read moreTold them what area to focus and they did! It's a very neat and clean place.The ac temperature was good,sheets clean aNd they don't just slap cold oil on you. Will be going back .Little bit difficult to find it is not among other stores or shopping area.But once you find it,You'll be going back. It's a hidden gem!!!!!! Ok

Carolina - BEST facial. Recomendado y productos de primera. Excelente servicio y relajación.read more

I highly recommend Josefina for any facial treatments. She is so professional and knowledgeable of…read morewhat is best for your skin and the products that will deliver the best results. My skin texture is great thanks to her and the Excel skin products are superb.

Absolutely felt like a princess for a day. The massage with Reina was amazing. My mom also a…read moremassage and loved it as well. The two ladies that took care of us were so nice and even gave us complimentary mimosas and strawberries. We used the sauna, steam room and jacuzzi . Then went to the pool and enjoyed some drinks at the palm grill. Best bday gift for my mom.

Excellent service!!!…read more I was given a spa package for a birthday gift. It was raining on my day off so I decided to see if I could make an appointment. They were able to schedule me for 2:00 pm for the Citrus Drench. It's a body scrub with a moisture wrap. You can add a massage on for a small fee. The spa day includes sauna, steam room, sensory shower, and jacuzzi. I enjoyed the steam room and the sensory shower the most. The lounge area was so serene that I could have stayed there all day. The locker room can be a bit tight to maneuver but it is impeccably clean. The sandals sure bland. Navy or cream would match the spa better. The robe was cozy but way too big and too heavy for my petite frame. Next time I will bring a short robe of my own and my own sandals.

I absolutely love this place. The scent is so soothing! They have a ton of different services to…read morechoose from. I have been a member for 3 years and don't regret it a bit! The staff is super nice and helpful! The facials are amazing. The massages are top tier!

today i when to buy gift card for my boyfriend that two ladys that help me out explain to me…read moreeverything they where great

Romina is the best! She really listens to your needs and is very sweet. I have recommended her to…read moreall my friends.

from the first day i went, they have made me a repeat customer. not only do they provide…read moreexceptional service, but the ambience is so peaceful and i've fallen asleep many times from how comfortable i felt. 10/10

My experience was mediocre. Confusing entrance, less amenities than expected and the massage was…read morejust not good. My shoulder is sore due to excessive pressure and I was not happy with the way things were handled - the entire time the masseuse kept making so much noise getting oil, towels, and whatever else she needed. The music was super random, one relaxing song followed by a lively Spanish guitar song, then relaxing again... it's not my job to tell her to stop making noise, or to play DJ. These things should be obvious. The experience is on the details. I absolutely think the massage is overpriced for what is offered, and like someone else said here, $40 for a tip was not ideal for what was offered. The steaming room was great, and I had an amazing salad at the restaurant. The staff at the restaurant was way more authentic than at the spa. Overall, not a great experience and I'm not returning - should have gone to one of the several spas in Miami I trust and know they do a good job. :/

The massage was good but if you are looking for a "spa experience" this is not the place. Gratuity…read moreof $40 per person (couples massage) was to much and we couldn't use the pool because there was a lot of people.