This is the second time I've used this location for a mobility issue, the first was a year or so…read moreago. Ben was very helpful when I was trying to decide on a wheelchair or power scooter. He also got the ramp put up quickly so I could get out of the house once in a while. Ben and everyone there are very friendly and very helpful, if I can't walk again I'll call Ben. He truly cares about his customers.

From the owner: Buying quality mobility products can be affordable. Check out our SALE prices on selected items…read morelike mobility scooters, power chairs, lift chairs, rollators, fall prevention, patient lifts and ramps that can accommodate any struggles and mobility challenges that you have. Visit our Fredericksburg, VA showroom and check out our specials items today. Our professionally trained staff will help you find the perfect fit that will improve your independence and quality of life whether your condition is long or short-term.

I was in a horrific accident that left me not able to walk, and in my time of need I was looking…read morefor a reputable business that could help me. Luckily I found A+ Medical. They ve made my life easier in so many ways from installing a stairlift in my home, to supplying me with state of the art chairs so that I can get around. I could go on for days how good this business has been to me. If you need anything dont hesitate to contact A Plus Medical. You wont regret it.

From the owner: Welcome to A Plus Medical Equipment. We are a Durable/Home Medical Equipment repair & supply…read morecompany that has been serving our clients with all of their mobility and home medical equipment needs since 2008. The services and equipment that we provide include all manual & power wheelchairs, scooters, lift chairs, walkers, shower devices, hospital beds, medical mattresses, ramps, stairlifts/stair glides, vertical platform lifts & vehicle lift repairs & sales. We are also a well established vendor with all of the VA medical centers in the north/central east coast areas. We support a veteran’s right to choose. So please, choose A Plus Medical Equipment for all of your current and future mobility and in home needs. You won’t regret it!

I had the chair installed about 8 years ago and have had one issue that was quickly resolved when I…read morereported it.

I don't even want to give this guy one star but it won't post my review unless I do…read more On April 13, 2018, Mr. Clore gave us an estimate for a ramp for my 97 year old Veteran father. He required 75% in cash or check up front and promised to install the week of 4/23/18. Well that week came and went and no install and no phone call explaining why the delay. I reached out to him and his excuse was it rained all week. On Friday, May 4th said he was short a ramp and asked for the drawing my husband made of the front porch area. I sent it back to him and he said it would be 3 working days before the missing section would be delivered. I asked then if he would be out the following Wednesday or Thursday, May 9 or 10, to which he replied yes. Thursday came and went and no contact from Jim Clore. I reached out to him and he said he was sick but was ready to install. I asked when he would be out and he said hopefully tomorrow (May 11th). On Friday, May 11th he sends me a text that says he's still sick and will be out Monday, May 14. I send him a text on Monday asking what time he will be out to install, his reply was he was still feeling sick and hoping in the afternoon. I told him if he wasn't out by Wednesday May 16th then to please refund my deposit. He replied he would "handle it". On Wednesday, May 16th, he sent a text saying the weather wasn't cooperating and would try to get out if there was a "sunshine break". He never showed up and no call or text. On Monday May 21 he asks if Wednesday May 23 is ok to come install. I replied they were calling for rain that day and he likely wouldn't be out then either. I told him if he was not out on Wednesday, then I expect a full refund. I text him Wednesday morning asking what time and he replied, "I'll have to issue the refund. I have to get an incoming deposit cleared and I'll get you a check before the weekend". I told him I will come by and pick it up; not to mail it. He said he would call me Friday when it was ready. I never got that call (gee who would have guessed). I text him Tuesday, May 29 saying I would be by to pick up the check from his address. His reply was that he no longer maintains that office and he would be by to hand deliver it to me today, May 30. Guess what??? You got it, no show by Mr Clore. During all this, I researched Jim Clore and Access Mobility and discovered he has been running this scam for a long time. He was featured on NBC4 Responds in 2017. https://www.nbcwashington.com/news/local/Accessibility-Equipment-Company-Fails-to-Deliver-for-Several-Paid-Customers-416981713.html There are complaints on Ripoff Report. https://www.ripoffreport.com/reports/access-mobility-llc/fredericksburg-virginia-22407/access-mobility-llc-jim-clore-i-purchased-a-stair-climber-and-gave-hime-a-check-for-3200-1349814 Multiple complaints on BBB. https://www.bbb.org/richmond/business-reviews/wheelchair-ramps/access-mobility-equipment-llc-in-fredericksbrg-va-63402402/reviews-and-complaints?section=complaints He even made Angie's list but not in a good way. https://www.angieslist.com/companylist/us/va/fredericksburg/access-mobility-equipment-llc-reviews-7926488.htm I could go on but you get the idea. According to his website, he also services SC and MD. I'm spreading the word there too through the rehab facilities. I am a Registered Nurse, work in an Acute Care Rehab hospital for a home health agency, and have many contacts in the construction industry in this area as well as the aging community. I meet many people every day, all day long that could benefit from his services but I purposefully steer them away from this thief. Furthermore, I will continue to tell this to my professional contacts in the rehab and aging communities. I am sick that even if I was to get our refund back, it would be at the expense of another veteran or elderly person who's money he stole to repay us. He is a blight to our industry.

This is the place to go if you need to buy a vehicle for a disabled person, or other mobility…read moreitems. They have very helpful sales staff that will walk you through choices and how to operate the products they sell. They have two vans on sight to look at (one with a side entry and one with a rear entry. They have motorized chairs for stairs and you can try it out in the store. Nice large store with easy parking.

LIFE TURNS ON A DIME and all of a sudden you don't know what to do. That happened to us when my…read morehusband was hospitalized for over 100 days. I had to change our life style and transport him. Having bariatric needs because he is a large tall man complicated matters. it was a lonely dark place to be. James Taylor, singer/song writer, says it best: "When you're down and troubled and you need a helping hand...you just call out my name...I'll come running!" MOBILITY did just that. Lee Crenshaw (owner) and Jason Blackwell (Sales) held our hands every step of the way providing guidance on the next step. They are true professionals who find solutions. They care! Life is back on track because of MOBILITY SuperCenter in Richmond, VA. We cannot thank them enough. Barbara & Tyler Scalone Chester, VA

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

Super responsive, came to our rental property and fixed the mobility scooter for mom. Thank you so…read morevery much.

From the owner: Coastal Mobility Equipment provides manual and power wheelchairs, travel scooters, walkers,…read morerollators, vehicle lifts, reclining chairs, rentals, etc. Whether your browsing for a manual or power wheelchair, travel scooter or looking for a wheelchair rental. We believe quality should never be a compromise. No matter what product you're looking for, we guarantee reliability. We want you to feel confident that your purchase is of the highest caliber. We're passionate and caring about your mobility needs and will provide a locally focused presence, See our featured products! We provide a wide selection of mobility and ancillary products.

This place has been great in the past, but now it seems to have gone under and I have a wheel chair…read morestuck in its repair shop with no way of getting it back. Owner needs to least reach out to customers who have paid or have their equiment there so they can be returned fixed or not. Very frustating.

We ordered and paid for a go-go Pride scooter on June 11th and we still have not received the…read moreproduct as of August 24th. So disappointed as we've called the store multiple times and each week was told it was coming in that week or the next. This past week, my husband and I left multiple voice messages and I even wrote an email and we have not hear from anyone (to include Tyler who we'd communicated with from the start). We just don't know what to do. We've been told by several people this wait should not be happening and manufacturers have these scooters in stock. :-(

They Did what they say they would do for me from start to finish.Paul was great and hepe full, My…read morewife was also able to get the things she needed,

Hope answered my call. She was knowledgable and knew the problem. She offered a solution…read moreimmediately. I am so happy I did not have to wait for a call back. She assisted me with every step from start to finish. The relief I felt with the service can not be measured. I appreciate Comfort Medical for being on top of service. Hope, you were pleasant to talk to and I really felt you cared. My problem was completed in a matter of hours with the chair back in business. I could not have asked for anything better.