I am really late to this review. My son needed a tuxedo for…read morehis Sr. Prom. Which was about a week away (yeah. He was late) And I didn't want to go to the same place that everyone in the Springfield area goes (you know the one I'm talking about) So I did some searching and discovered this was at Springfield Towne Center. And the experience was top tier. They had an extensive selection, and the guys who work there know their sh...stuff. I was incredibly impressed. My son found the perfect tuxedo. They took their time fitting him and making sure he was happy. We picked it up before prom and brought it back a few days later. Process was smooth and not too spendy. Ya'll Springfield is sleeping on this place. I recommend this place very highly. I guarantee you will find the perfect suit/tuxedo. And they have all the accruements there as well. And they will take their time to make sure you are happy. Plus it isn't a chain!!!! I've attached a pic so you can see how exception these guys are in making sure every customer looks fabulous (as a note there was another guy there's dropping some serious coin on a couple custom suits.) So if you need a tuxedo, a suit or just some really classy threads. Go here.

We had a wonderful experience here getting a suit tailored for men…read more 1. Selection is huge Lots of choices for weddings, prom, graduation, musical recital, whatever you need, they have it. 2. Tailoring is available on site and it came out perfect. 3. Service and customer service in general was great, personable and friendly. We felt welcome and appreciated. I liked this place so much, we placed out 3rd order already. Highly recommend!

TL;DR - The tailoring is amazing. The selection is great. He's very helpful and accommodating. Well…read moreworth every penny. I was recommended to visit this place to see some good selections under a budget, and this place really excelled. Mr. Francis was knowledgeable and helpful in picking out a suit that looks great, and very accommodating in helping manage the price. Then the tailoring was also amazing; as a very tall skinny person, having a fitted suit that looks good is important, and I got that here. Excellent place, excellent service, I'll be sure to bring my business here when I can.

Had two suits tailored here. The coats were done very nicely but the pants hemming and tapering…read morewere not great. Their biggest drawback, however, was their pricing. It seemed way too pricey, especially given these were not a rush order.

I have yet to purchase anything from the store (they have an in-house tailor, sell Middle Eastern…read moreclothing and jewelry), but I go to see Prarthana twice a month. Her hand is steady and threading is virtually painless. She takes walk-ins as well as appointments, but prefers cash only. Her prices for upper lip has increased since 2011 to $5. Eyebrows are also $5. She is kind enough not to ask for tips, which is refreshing.

Literally the best eyebrow place I've been to so far. Very affordable and quality work.read more

If I could give Maria 10 stars I would. She was completely great after I was so close to walking…read moreout the door because of the other sales associates. We went in so we could rent suits for our upcoming wedding and got passed off from one person to another who didn't know what they were talking about. They kept having to ask Maria questions bc they didn't know the answers to my questions. So Maria just took over and did a great job... better than I could have hoped for. Go to Maria! You won't regret it!

The absolute worst service I've ever received in my entire life. I bought 3 suits and asked them to…read moretailor them. The Asian woman was very rude. Tailor came out after I noticed the one leg was longer than the other. She tried to make me feel like I was wrong until the manager and the friendly Somali man was willing to help. I will never ever come to this location again. I spend my hard earned money to feel embarrassed and insulted.

Upon walking in. You're greeted and asked if you need any help. If you say no. You're not followed…read morearound the store like some places. The store is fully stocked and also very clean. The prices are on par with amazon really and their own website also. They have a fitting room. Also they stock a lot larger sizes too. The cashier as well as the other employees were highly professional and nice. The general crowd was mainly military/law enforcement as well as standard consumers. Mainly adults. No kids really. Not really any downfalls really besides the parking. Since the lot is shared with other businesses and best buy. It gets filled up sometimes quickly. But you can always find a space though. One of my favorite stores. Good prices + Good customer service = Customer for life. LOVE 5.11

Prices may not be the same at check out. If an item is marked, double check before you pay. The…read more$45.00 sticker price was marked up to $63 at check out. When asked they said that the tag was incorrect. The employee easily changed the price with nothing unusual shown on the receipt. Employees may be trying to mark up prices, who knows. Attached the receipt in case management wants to look into this. Thank you to the employee for charging me the price on the sticker.

I just want to say that they have a great staff here . Very friendly and helpful especially Betty …read more She helped my friend to save money and did a great service . The clothes and other stuff are really good with an affordable price. We definitely shopping again again here .

Returns are easy in Pentagon City. Workers are…read moreknowledgeable, smart and aim to please us Nordy's!!!

Gallo is a clothing store for men and women with prices that can't be beat. My 12-year old…read moredaughter was able to find a number of items including a cute summer dress. I also found a couple summer dresses, although the styles cater more towards the 'junior' crowd. The store offers a large assortment of nursing outfits in a variety of colors and patterns. The prices were more reasonable than purchasing an outfit for work. It made me wish I wore scrubs to the office! We always stop in to shop at Gallo when we are in the area.

My go-to for scrubs on the fly! Great selection and even scored a new cardigan (oversized,…read moreAztec-print a la Urban Outfitters) and shoes that look like Birkenstocks for under $20 each!

This is my second time coming to this store. The first time that I came to the store the service…read morewas not very good. I did not receive service and left without purchasing my suit. After purchasing a suit online, I needed to return a belt and find a shirt. Morris greeted me once I came into the store and made sure I was taken care of. I even purchased an additional shirt. This is my place to go now that Morris is at this store. Ps...Morris Suggested A pocket square to finish my look!!

Writing bad reviews is always painful. I have been thinking about what to say such that the…read morebusiness is not hurt as this could be a small franchise business... stores are closing down... and it's a very stressful time. However, this was out of hand! I was trying to return a tie that frizzed up on me after wearing it for one time as well as a few other items I purchased with the tie. Service was terrible from the first salesman I interacted with; and when I told them I was doing a return, he pointed to someone in dressing room some distance away and said he's the manager you need to talk to him. I didn't notice him having on any store credentials; name tag, badge, etc; I wasn't even sure if he was the right person because As the guy approached me, He barely acknowledged me and kind of walked off without engaging... at first I thought that I must've gotten a customer that was not the manager (esp since the first salesman just pointed to someone), but he eventually turned around at one of the registers and beckoned for me to come. As I pulled out the tie and tried to explain, he started to cut me off before I could get my second sentence out; I got pretty irate, as it took me raising my voice and asking him to wait until I finish so I can explain the tie frizzed after only wearing it once and it was defective. He then started making up policies asking where is the tag, were is the box (cut me off before I could even say it didn't come with a box), implying they don't take back items which were worn. However the tie had a big Jos A Bank tag on it. I reviewed the policy to see if I misread, as I reviewed it before coming to the store. The policy was clear, I had 90 days and if I'm not satisfied I can return the item as long as I had a receipt, which confirmed it purchased these items in much less than 90 days. I think he really wanted to argue because the minute I said anything he didn't like such as to read the store policy online, he started taking over me. He promised to show me the store policy before I leave and after the transaction was over looked me in my face and said he didn't have it although he refused to take the tie back and made a smart comment when I requested that he take the other items which I did have the tag. He said his name was Riad refused to provide a last name or initial. But recommended that I call the manager and customer service which I did but after almost 10min on hold I hung up. Yelpers - I am curious has anyone else had a problem returning defective items to Jos A Bank? I see the store usually responds to these, so before you respond, please speak to your manager Riad (?) and help me to understand what was it about me that made him act that way and he really didn't have much to go off besides my appearance? My time has been wasted now, but I am very curious as to what stimulated his reaction? Does the store make up policies on certain people and what's that criteria.

This location has great sales discounts found on the top floor dedicated to lower priced…read moremerchandise, the Backstage department. They have new items frequently arriving like clothing, home products, shoes, off-season, and accessories. The luggage section has lower priced items, but the savings are not significant. What I do like about it is the organization of items. Most stores with discount departments/areas are typically messy, unorganized, or cleaned less frequently.

This place is still one of my favorite department stores of all time. Even though they have been…read moreclosing stores left and right, I am thankful that there are still a few stores left in the DC area. Today was a semi-free day for me, and I wanted to get a polo shirt and a couple of pairs of jeans for the summer. They actually have a clearance seal for the jeans, but unfortunately not for the Polo shirts, as those are virtually never on sale. Finding someone to help me wasn't the easiest, but I was able to find the right size that I needed for the shirt anyway. The escalator to get down to the men's section was also out of service which made me look for an alternative to get to the lower level. It was all good though, I found the clothing items that I was looking for without much fuss.

Absolutely horrible. My daughter found a shirt. The only one that was her size was on a mannequin…read more They refused to get it off and refused to sell it to me. We used to shop there all the time. Never again.

Went in last night 40-50 minutes before closing. I was completely ignored by staff (Fred and…read moresomething with a G) and given mean looks. I had to find someone to check me out and they turned off the music 30 minutes before they closed. Overall very disappointed because I have never been treated so poorly by associates.