Daniel did a great job networking 3 computers, setting up the scanner and removing viruses. The…read moreonly issue I had was in retrieving my passwords, but I THINK I have that under control. Definitely knows "his stuff" regardless of how old the computer is or brand. Geek squad didn't do the job I asked of them and wanted to charge again: Fired 'em. I believe the price was within my expectations as compared with other companies. I am technically "challenged", so having all computers in good working condition gives me peace. Thank you!

Going to make this short! Location was not valid. I thought I was in wrong location when directed…read moreme towards a house. Went to address listed on Yelp! Closed, went to house. House was fine, I told myself and him. Then I had to ask for a card or something since he had my computer. Was kicking myself for just handing over my laptop all night! Went back early, and had to ask if I could go in garage to bring it up and check it out. He installed some temp malware and said he cleaned up stuff..It works - but still lots to fix, broken registry, shortcuts broken and still a whole bunch of techy stuff Ned's to be looked at. Oh well, and the fee while may not be high for a normal business, still feel like I didn't get a good deal..

Performed the needed task with efficiency and clarity…read more Communication was great as well.

Great immediate service, I was in such a bind, Drew answered the phone instantly, offered a truly…read moreaffordable rate to fix a blue screen problem with my laptop. Also, somehow magically repaired the touchpad, no additional cost! This guy knows what he's doing! Highly recommend

These guys are so helpful, patient, and know exactly what to do and how to teach you to do for…read moreyourself the next time! Highly recommend after using them multiple times o er the past few years!

Go here! FABULOUS service and some of best customer service skills that I've witnessed, especially…read morewith older folks. Troy helped fix my parents' computer that scammers had tried to compromise. Thank you!

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.

Kind and honest service. The what I thought simple hinge repair on my HP laptop turned out to be…read moremore problematic than I would have ever thought. In somewhat disbelief of the magnitude of the problem, without hesitation I was shown a replica of the flip side of my keyboard showing me the actual extent of the damage, which wasn't anything of a hinge at all. His repair quote was honest and understandable. I certainly appreciate the time he took for me and the advice of what kind of new laptop brand to lean towards.

He repaired my Dji mini 5 pro and it only took a week or so. He was professional and the drop off…read morewas pretty straight forward. I would definitely bring my electronics to Gadget Genie again.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

Needed my laptop checked for viruses and malware....long story. Called PC's Done Right, and was…read moreable to take it in immediately. It was scanned and returned to me in about 24 hours! Fast service. Received a text message listing what had been done, and a suggestion for an app for ongoing protection. The charge seemed very reasonable for today's market place. I highly recommend this small, local vendor. Pleasant to work with.

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

Terrible customer service. Rude, unhelpful on a power trip. I emailed to let them know I moved…read morethe hosting of my domain name to the place it was registered as it turned they could have been giving me free email with domain name registration. I'd been paying these guys 100/year for this. She won't stop billing me.unless I call her. Years ago I had asked for a paper bill to be sent as they won't accept PayPal. She tacked on 3.00 for this. Now I get a bill monthly for the 100. plus the 3.00 plus 12.95 late fee!!!! The last one says I owe 206.60. The original bill is for advance payment of a service I had already moved. They expect me to continue to pay? Don't do business with these folks!! Next I am filing a complaint with BBB. I will update this review when I have a reply.​

I have had this service for 6 months. My downloads speeds rarely exceed 1 mbps. I have been on hold…read moreand left so many messages I've lost count. Awful internet and customer service.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.