I had to return an item to the seller and came here! Sean was absolutely excellent and very…read moreprofessional. He had my return package up within 30 seconds and verified the return numbers with me! He also made sure I got my receipts when I had accidentally forgotten them! Thank you boss you rock! 11/10 would come back for any return!

I don't recommend this location for taking passport photos. Our photos were out of focus so would…read morehave been rejected by the state department. We got far superior photos on our own with an iPhone, with the subject standing in front of an off-white door. The staff members were very pleasant, but seem to have little training in taking good passport photos.

Very kind man helped me! Their minimum requirement is $25 but he helped nonetheless, because I am…read morenew in the area and couldn't figure out where to go to make copies.

Highly, highly recommend! Kris and team did an incredible job helping me print programs for a…read morememorial service. They are so helpful, great service, quick turnaround, and incredible quality. Don't waste your time or money anywhere else!

I contacted them about a short notice printing of 6 large photo boards for my Mom's memorial in the…read moreSan Juan islands, just 3 days before leaving. We corresponded by email for a couple days; they always responded quickly and were super patient answering all my questions. When we realized the prints might not be delivered to them in time for me to pick them up before driving up to Anacortes, they offered to redirect the shipment directly to me. Amazingly, I got my package delivered directly to my parents' house on Guemes Island in time for the memorial, at zero extra cost for shipping. Print quality was solid, pricing was reasonable, and they really went above and beyond in terms of service.

Overall: A _REALLY_ hard place to find!…read more I needed three small pieces of paper to be laminated and called in advance for the pricing (it was around $6.00). It took me forever to find this place EVEN with my Tom Tom. It makes me wonder what kind of business they're running! I eventually got there and it looked like a business being run from within a converted house. When I asked for my laminations to be done and how long it would take. The guy replied "I dunno, we're kinda busy today..." It's not a good sign when people turn down business or have such an attitude with customers, especially when they say "no job is too big or too small". Eventually he got back and said he could do it right now. The job was far from perfect and suggested my paper was too thin, but I was too tired to argue. It came to $2.00, but seriously what kind of business are these people running???? I've no qualms about going to another minuteman press, but I'm definitely not visiting this one in Issaquah again!

Need something notarized? Done. Need to send your unwanted…read moreitem back to Amazon? Done. Need other things I can't think of that I am sure they do? Well, maybe they will do it. Either way, it is great having the UPS store with in the Highlands so I don't have to go all the way into Issaquah (I know, it isn't that faaaaar) to return the stuff I bought on Amazon and decided I didn't want it anymore. I hate the parking lot though. It is my worst nightmare.

To all of the employees here - why are you all always so grumpy?…read more That's all. Seriously. That's it. Doesn't hurt to show some kindness to your patrons!

I was very disappointed with the service I received at Pine Lake Mail Post. I have been a loyal…read morecustomer for years and always had a pleasant experience when I returned my online purchases via UPS. They would accept my pre-printed labels and items with a smile and a friendly chat. I arrived with a medium sized box and motorcycle tire (brand new tire not dirty etc), and labels. The "welcome" I received was very cantankerous as to how I dare bring that in here and "we don't do that". I had to take a step back as I felt like very embarrassed in front of my daughter and other patrons. I don't know what changed, but I will not be going back to Pine Lake Mail Post anytime soon. They have lost my trust and respect.

I had a package sent here for a hold as I was out of town for an extended period of time. The…read morestandard hold period I believe was 10 days so I called in to ask if they would be able to hold it an additional week until I returned into town. They were super friendly and accommodating and when I got in, I was surprised to find that they also sold little gifts and Knick knacks inside as well!

I am just starting a nanobusiness making personalized items (cups, earrings, glass etching, kitchen…read morelabels, etc.) using a small home craft plotter. I also do this a lot for my own hobby and gifts for families/friends. Other people in the crafting community shared they went to their local sign shops and received scrap vinyl that was too small for commercial use. I walked into Fastsigns in Issaquah, not sure what to expect with my inquiry. I was greeted cheerfully by Scott and Brandy. Scott HOOKED ME UP with way more vinyl than I was expecting - such a generous offer. Brandy and I had a great conversation while Scott was looking in the back for me. I will definitely be coming to them if/when my business starts to pick up and I need business cards/designs. Thank you!!!!

After a few Seattle companies hemmed and hawed over a really simple sign project, and talked about…read morefarming it out, Fastsigns banged out an estimate right away, quickly sent a proof for approval, and had the sign done in a couple of days. The sign is exactly what we needed. Well worth the drive out to Issaquah to work with competent folks...

They have the best jams and dog treats. My husband gobbled both right up!…read more Would recommend to all

Absolutely great customer service!! I won't go anywhere else for my mailing and office needs…read more Polite and courteous staff!

Extremely helpful when the self-serve machine did not send a drop-off confirmation…read more I had left the store but had to return 10 Minutes later when I noticed the text did not come through. The counter person was pleasant and helpful.

I stopped by the UPS store today to drop off a package and had a terrible experience with the…read moreemployees there. They have a sign near the door indicating where the line starts and there were already a few people in line. My sister and I joined the queue, but a gentleman circumvented the line to stand behind someone already at the counter. The woman at the counter served him completely ignoring the formed line (and the four customers who were standing in it). When I complained to the employee who was helping me that it was disrespectful to everyone in line's time for them to allow people to just cut the line with no consequences and the employee was completely unapologetic and rude. I asked him what the point of having a sign indicating the beginning of the line was if they're just going to allow customers to cut it and wait in other places but the employee continued to say they didn't have any control over it with absolutely no apology or acknowledgement of our frustration. The onus shouldn't be on me as the customer to enforce the queue, the employees should be respectful of everyone's time and not just allow customers to cut the line and wait anywhere, especially when there is a sign specifically designating where the line begins.

Had a order from another company and was a mistake on one of my sweatshirts. In a last minute…read morehurry this business helped! Friendly fast and beautiful work, I was able to deliver the sweatshirts as a complete gift ....

Best. Customer. Service. Ever!!!! Seriously...design to printing and everything in-between,…read moreabsolutely effortless and amazing! Could not be happier with the shirt design and turn-around on our project. Highly, highly recommend!!!!