For my first experience in an Internet cafe, I thought this was very acceptable and a lot of what I anticipated. We needed to print a voucher from Viator. (Which I think is ridiculous in this age of electronic passes. If I can board a plane with an electronic pass, I ought to be able to go on a tour with one too.) Regardless, we easily printed the page, paid, & were on our way. My recommendation to the cafe is to get an Airprinter so people can print directly from iPhones. read more