We had a minor issue with the overflow drainage. The guy who came out was informative and helped us…read moreget the issue resolved quickly.

I use Air of Excellence for both of my homes. They installed a new system at my other house and…read morekeep my nice house good and cool. I'd never consider using anyone else in town.

We had been given a quote to Have some work Done by another…read morelocal company- and used Air Specialty for a second opinion. They were very honest and took care of the problem at hand in a timely manner. We saved over 7,000 and have found a great honest company for life!!'

If I could give them negative stars I would. we bought our air condition through air specialty and…read moregot the 10-year warranty. Within 2 months something went wrong with it. they were out every year sometimes three times a year replacing parts on this air conditioner. several times I told them to just give me a new unit. they said that they had replaced so many parts on it it was practically new. Less than a year after the warranty expired it has stopped working. We found out pieces were put on wrong. And the entire job was not done correctly. Stay away from these people.

Good people. We had an issue with a warranty call but after a bit of confusion the owner reached…read moreout and made it right.

From the owner: Ahoy.. Captain Cool Cooling & Heating is your first mate for total home comfort.read more

I REALLY appreciated Wynn Creek AC coming out to check my HVAC system on a holiday. Turns out that…read morethe house, my parents' home, had exposed wires, a gas leak, which included a VERY DANGEROUS carbon monoxide issue. We had to immediately vacate the home. He was super knowledgeable, VERY KIND and reasonably priced and willing to work with us. If you're looking for HVAC service with a smile, PLEASE look them up. Same day service, too! You won't go wrong!

I cannot say enough good things about this company. The integrity of the workers is only matched…read moreby the great quality of their work. I would recommend this company to anyone who needs work done.

My mom's A/C went out on one of the hottest, most miserable days of the year. After calling several…read morecompanies, Grayson was the only one able to come out quickly--they arrived about an hour after I called. Our technician, Bryce K., was incredibly professional, friendly, and knowledgeable. He diagnosed the issue and had my mom's A/C back up and running in about 30 minutes. I can't recommend Grayson enough. Bryce is a tremendous asset to the company, and the outstanding service we received was greatly appreciated. Price was comparable to some previous work I had done on a similar issue at my home, so that was good to see as well. Thanks again for the quick response and excellent support!

I have researched whole house generators for over a year. A former coworker recommended Grayson as…read moreshe and her husband purchased one years ago from this company. After reviewing my research I decided to go with Grayson and have not been disappointed. Each step has been professionally done and when I call the office all of the team exemplifies what great customer service means. When it comes to major home projects, my parents taught us, "cheaper is not always better ".

Referred to this company by our home warranty company Old Republic...this company is a complete…read moreJOKE! Been dealing with air conditioning issues for almost 30 days with this company....they will diagnose one problem....fix it and then something else stops working and then there is a whole different issue....First they came out and diagnosed the problem, ordered the part & said it would take 3-5 business days for the part to arrive, on the 6th business day we haven't heard from them so I called to check on the part and magically it was already in....ok fine, things happen maybe they were busy and didn't get a chance to call, we then got on their schedule which was another 5 days away...they come out as scheduled & the part was put on .....air was back on and then BOOM it goes out again in a matter of a week....they come back out as a service recall and it needed another part...(a different issue) that part is ordered, we wait patiently, didn't hear from them for over 1 1/2 week so based on the prior experience I called the office to check on this second part we had been waiting on, I was told the part was already in & they can come out and put it on within a few days, so we get on their schedule...no problem so before hanging up I asked the receptionist "what is their policy when parts come in, do they normally call to inform the customer?" Because this was the SECOND time I've had to call to check on parts we were waiting on and BOTH times the parts were already in.....the receptionist whom she said her name was CISSY responded VERY RUDELY AND NASTY "AND WHAT DO YOU WANT ME TO DO ABOUT IT?" Umm excuse me how about do your job and have some kind of professionalism when dealing with customers you're being paid to service....I then asked to speak with the owner she stated he was not in...I asked for a contact number she stated she could not provide so I left a message I'm sure he never received....or maybe he did and didn't have the decency to return the call......move forward to the second part being installed on on Friday morning by Friday night the air was out again...I called the after hours answering service & their on call technician came out & inspected everything and said the issue was the part that was just put on that morning it was installed incorrectly by the technician and he had to redo the entire installation.....he finished everything and the air was working for about 24hours BOOM air back out yet AGAIN.... I called the on call technician back & he came out again and apparently it's yet ANOTHER DIFFERENT issue now that needed another part that had to be ordered...all while temperatures outside reaching the 90s....no sense of urgency, compassion or even empathy for ongoing issues THEY AREN'T COMPETENT ENOUGH TO FIX! I have been more than patient with this company .....Finally I called Old Republic home warranty company and filed a complaint and requested a new service company! If you are dealing with this company through your home warranty....RUN....& FYI you do not have to accept anything less than good quality service...you can call the home warranty company and request a new service provider!! 0/10 WOULD NOT RECOMMEND this company!!!!

Used them for 15+ years. Dependable and knowledgeable. I've never had a bad experience. Highly…read morerecommend!

Great and very acknowledge of the heating and cooling system…read more Technician Gary , all of the Technicians have been working with us on our A/C System

We had our AC units replaced in Oct of 2024. 1 yr. 9 months ago. Kieth says they have a 2-year…read morelabor warranty. Last week I noticed stains in my living room ceiling. I went up to the attic to investigate and found the water was splashing out of the pan onto my ceiling. I called Keith AC who sent a local guy by at the end of the day. I shut the unit down before the call. 97 outside that day. JT the tech showed up in the afternoon. Explains the unit needs to be centered in the pan. Two techs show up the next day. They investigate. I ask what they found. They said the unit was not in the pan properly and the water was allowed to escape. My secondary pan did not fill with water. The tech asked me if JT changed anything on the switch. I informed him JT said he wiped some stuff off the float. I told him JT blew the drain out from the top. I informed him I vacuumed the line from the bottom and cleared alot of clear junk. He had his assistant pour some cleaner down the p trap. I informed Eric that the installer had a terrible time getting it drain. Stay another hour trying to get water to drain. Eric agreed that he could understand why. The 40-foot drain was up and down and could not drain properly. After talking about the initial salesman saying he would recommend taking the drain out the east wall, which is under 10ft. Eric decided to take the drain out of the east wall adjacent to the drain for the secondary pain. Once that was completed the drain no longer dripped like before, it had a steady stream. Everyone was happy with the discharge, and we all agreed it should have been left the way it was just dripping. To shorten the story a bit, I called to get warranty repair. I was sent to John the foreman. He says he would send to the owner who will be back Monday. Waited til Wednesday, no calls so I called back. Later in afternoon, Matt the owner called back and says he saw the pictures and cannot know who has been in the attic since the install. I assured him no one went to the attic connected the brand-new unit to 25-year-old drain lines and rewired the cut off so the unit would not stop running when the pan filled with water. I asked him to talk to Eric. It is not an expensive repair, but to blatantly say I may have contributed to the failure is ridiculous. 1. The unit was NOT correctly placed in the pan. 2. The unit was connected to a 25-year-old drain line that was not to spec and was problematic with the old unit and I absolutely explained that to the installers as well as the 25-year-old refrigerant copper lines were used. (How long before they fail?) Same thermostat wire was used that was 25 years old as well. 3. The outside unit was placed on the existing 25 yr old slab that has sunken into the ground. The unit is not even. You can see that by eye. 4. The unit is less than 18 inches from the side of my house. 5. The cutoff was not wired correctly upon install, verified by the technician that rewired it. Yet the owner wants to say they will not cover repairs because they do not know if I have down anything in the meantime. Kieth air never called for a 1 yr checkup like they said was part of the deal. JT came by one time after the install because the outside unit was making noise. He tightened a few screws. You do not take a 25-year-old unit out of a house and put a brand-new unit in but keep all the plumbing from the old unit. Why would you? Save time or money? I am within my 24-month labor warranty. I cannot believe I am having to do this over what should have been a professional job. Looks like the owner trains his people to cut corners and mix words. I hope Matt Kieth calls back and owns up to the mistakes of his company. I really do.

After a little over a week with no heater, we are finally toasty again thanks to Calvin Air, LLC…read more They were here at 8am yesterday and got us a whole new HVAC unit installed, along with a new concrete pad for the outdoor unit and a nice new thermostat. He has financing available on his website, but thankfully we didn't have to use that option so I can't comment on that aspect. AJ was super responsive whenever my husband needed to speak to him and the quality of their work is top notch. Very friendly and professional. I can't recommend enough! 5 stars, for sure. (**We had a couple of space heaters, so we weren't entirely without heat.)

From the owner: We are Veteran Owned and Operated. We offer affordable HVAC services including repairs,…read moremaintenance, and installations. We've been in the HVAC industry for over 15 years. We service all models and all brands. We are committed to providing honest, reliable, and professional service. We are Alabama HVACR board certified as well as licensed, bonded, and insured. AL HVAC#19120 Bryant®, Whatever it Takes.

The tech came out on a Satu4day..his name was Konner...he arrived when he said and was courteous…read moreand helpful...fixed my problem in 30 minutes...great service. Highly recommend. Nelda M Booker

I can't say enough great things about Patco. They came out at 5:30 pm on a Sunday and had my AC…read morefixed shortly thereafter. Friendly, professional service i highly recommend.