Dr. Dio was quick and straight to the point during his initial visit and did not waste my time. He…read morewas knowledgeable, trustworthy, and offered competitive pricing. I decided to go with him to replace my 16+ year old AC condenser and coil after a major leak. He and his crew were professional, answered all my questions, and showed up on time in the morning as promised. They worked efficiently and finished by early afternoon. I also appreciated the attention to detail. The new condenser breaker box was smaller than the old one and exposed a nail hole and old paint, and his team took the time to fill it and use my paint to match the area. Very smooth experience overall. Highly recommend.

You know they're legit when they can tell you the issue even before they look at your system…read more I contacted Dio in the morning and he got back to me quickly, letting me know that he can swing by same day. He and his son showed up and i described the issue (AC was blowing warm air but was working fine just a few months ago). His son checked my compressor capacitor, and just as he had said, it turned out to be the issue! They were able to quickly replace the capacitor and got my AC back up and running in under 30 minutes. Dio was extremely communicative, letting me know when he'd show up, and also had me try a few things before arriving. Also super fairly priced, and again, I'm very appreciative that he and his son were able to come resolve my issue during this heat wave!

To start with they are the best air conditioning service. Their service is the best Danny and…read moreDavid I want to especially thank you both for taking care of my home. Whether you need a new system or just maintenance call them you won't regret it.

This service for our Air Conditioner was superb. Great value, knowledgeable and efficient. David…read morewas fantastic.

Marcel was amazing from start to finish. I called in the morning and he was able to come out by…read morenoon the same day, which was a lifesaver during one of the hottest weeks. He was straightforward, honest, and gave no-nonsense recommendation, something I really appreciate. He quickly diagnosed the issue, replaced the capacitor, and suggested adding a compressor saver since our AC unit is nearly 20 years old. No pressure at all, just helpful advice. We decided to go with both and the pricing was very fair. Everything was done efficiently within an hour and our AC is running perfectly again. Highly recommend Marcel if you're looking for someone reliable, honest, and fast!

I called a bunch of companies on Yelp with great reviews, and while they were helpful, their quotes…read morewere super high. I finally called Marcel. I noticed some mixed reviews, but after working with him, I realized he's just a straight shooter who gets the job done fast because of his expertise. He charges a fair, standard fee and doesn't play games. Marcel came out the next day and gave me a zero-pressure quote. Although my AC and furnace were from 1989 they were still technically 'working,' but I noticed the heater wouldn't always kick on and the AC would struggle. Marcel was honest and said they were fine for now, but you never know when units that old will finally go. I decided to change them now rather than wait for an emergency. Even though I just got the quote, he had an opening and was able to get the AC installed just two days later! A few days after that, I decided to do the furnace too. This is where they really shined: because of how that 1989 Carrier system was built, they had to do almost double the work to modify the setup they had just done for the AC. They came back with no issues, handled all the modifications, and put in the new furnace. Now, everything is running whisper-quiet and they cleaned up perfectly. The crew with Renee, Enrique, and a third helper were super fast and very respectful of my belongings. They answered all my questions. l always prefer to support small 'mom and pop' company instead of a big franchise. You get a personal touch you can't find elsewhere. If you want someone highly knowledgeable who understands your needs without pressuring you for extras, call Marcel. I'd highly recommend them to anyone.

My A/C needed repair during the recent Los Angeles heatwave, so I had an HVAC technician come out…read moreto diagnose the issue. It turned out there was a leak and the system needed a Freon refill. However, I wasn't satisfied with the estimate I received for the repair. I decided to call around for a second opinion and had the pleasure of speaking with Andrew from Air Flow Bros. After explaining my situation, he took the time to clearly break down why a Freon refill might be necessary and what I should be looking out for with my A/C system. He also shared some helpful tips to keep in mind moving forward. What really stood out was his honesty. He actually encouraged me to go with the best price and mentioned that if I needed anything further, he'd be happy to come out and take a closer look. Overall, I really appreciate Andrew taking the time to provide thoughtful guidance over the phone. I would definitely reach out to him again if I have any future concerns, and I highly recommend giving him a call if you need A/C service. Thank you Andrew!

-Replied fast -priced fairly(lowest bid)…read more-stayed in touch with schedule changes -did the job professionally. (Prepared work area, double checked, and cleaned up) -would definitely have them bid again for future jobs! Great Job Air flow bros!

I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

My Condenser unit wasn't working properly so I reached out to Air CareSaver. They had a tech come…read moreto the morning to check out my system. Joseph was able to diagnose the issue. Fortunately it wasn't a major repair. He clearly explained everything that was going on and gave me a quote that I was comfortable with. Everything is working properly now. Super happy. Thank you guys

Previous a/c unit started going on the fritz in June. Air CareSaver came by and tried to…read moreresuscitate the old system. It was a lost cause, and we knew the upcoming summer temps were going to start rising fast. They walked us through several options and we had them install a new system in July. Installers were efficient, responsive, cleaned up afterwards, and got the job done in one day.

I just had my shower valve replaced and Jerry's plumbing was fantastic from start to finish…read more They were great with giving me a quote over Yelp immediately and I was able to have someone scheduled the next day to install. Juan came out on time and finished the job professionally and was meticulous about putting plastic wrap around the bathroom to make sure it doesn't get dirty. He also cleaned up afterwards which was really nice. Friendly and fast service and would definitely hire again. Their pricing is very competitive and I would say better than others in the area and are upfront about cost and don't upsell. They were fast, reliable and responsive which is hard to find these days.

Ran into a plumbing issue where part of our piping in this old house actually started to…read moredisintegrate. Called up Jerry's Plumbing. They had someone here bright and early who had the issue diagnosed within half an hour, then went to grab the parts. Within 2 hours, problem solved and we actually had a better working sink than when I moved in. Juan was highly professional and respectful, very diligent and did a fantastic job. The invoice came via email, and great communication from Lisa to confirm payment and send a follow up receipt showing payment had been made. Most importantly, the price for completely replacing our works from sink to wall was very reasonable. Highly recommend to all!

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

From our very first consultation with Luis, we were thoroughly impressed. My husband is not easily…read moreconvinced, but he immediately felt comfortable with Luis and trusted his expertise. Luis and his team took care of everything--from our HOA architectural application to securing city permits for our AC unit replacement. Throughout the process, we were consistently kept informed, and the turnaround time was quick and efficient. We highly recommend Southwest for all your HVAC needs.

I've used Southwest HVAC two times to date. Based on My experience with their staff - excellent in…read moreterms of overall service, competative in terms of pricing, very low in terms of aggravation or inconvenience, and juat all around lovely human beings to work with. Its always about the people for Me personally; 85% the People & 15% the work being done. I highly recommend, and if You & I were Friends in real life I would refer Southwest HVAC to You in a literal heartbeat.

Andreas L. and Julien L. were great to work with. From the start, they were personable, easy to…read moretalk to, and most importantly--honest. There was zero pressure, which I really appreciated. They took the time to walk me through everything and gave me multiple options so I could choose what made the most sense for my situation. I received a quote within minutes, and everything was clear and straightforward--no surprises. You can tell they care about doing things the right way and not just making a quick sale. My family has also used them before and had nothing but good things to say, so that definitely gave me confidence going in--and they delivered. I'd absolutely recommend Andreas and Julien to anyone looking for reliable, professional service.

***3/6/26 estimate review with Sean***…read more I called on 3/5/26 to schedule a free estimate for a duct repair. My husband helped me connect my Ethernet cable to my work station that is located in the room behind our closet. In order to do this, he went through two walls and found out he punctured through our hvac duct. Oopsie. We saw pink insulation and knew it was our boo boo. Sean was my tech for the day. They have a nice text notification of the tech with a small biography. This was a nice personal touch. Sean was so kind to wait 10mins for me while I finished a work call. He was friendly and professional. I informed him of the issue we identified and he was able to verify we did in fact puncture it with a scope. He showed me the photos after. While he waited for the owner to assess the project for pricing estimate. After he got the estimate from his boss, he explained everything to me. He even hand wrote the estimate in cursive- a lost art that I appreciated seeing. Even though I did not go with either one of my estimates due to high pricing for a relatively small project ($945 Haven, $850, $1025), I greatly appreciated the great service from Sean. He is truly a gem and a kind person. Thank you, Sean for having a superstar attitude in what you do, and being so professional.