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    Neptune Aquatics

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

    Services - Neptune Aquatics

    Aquarium services

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    2 years ago

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    Discus Madness

    Discus Madness

    (31 reviews)

    I spent nearly $200 on tank products only. An employee advised me to buy from them the used sponges…read moreinstead brand new because they contained beneficial bacteria. Later, on night I saw what appeared to be a large number of parasites (see attached pictures). I obviously didn't want that in my home, so I discarded the sponges. When I returned to the store, he looked at me as if I was ignorant for throwing both sponges away, and the only explanation he gave me was, "Those are worms we feed to the fish here, and they hide in the sponges." They didn't even apologize for not mentioning the worms, nothing at all beyond what I described above. It was so upsetting. I ended up cleaning and throwing everything out that same night, driving myself crazy over it... horrible experience with them. Edited: It's crazy how other customers in their reviews (old post on Google ) are also talking about parasites and worms from this store. Thank God I didn't buy any fish. I only bought things to get the tank ready - plants (which went straight into the garbage), air system; air pump, tubing, sponges, a heater, and other accessories, but no fish. This place is disgusting. I wish I could post the video.

    I was nervous about adding these fish to my collection called and spoke to the owner then placed an…read moreorder on line delivered via UPS. Well packed with excellent instructions for adding new fish. Great quality and color. Larger than expected. I made a mistake entering my address a second quick call issue fixed. Excellent arrive alive fish warranty.

    Neptune Aquatics - aquariumservices - Updated May 2026

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